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Remote Texting Jobs in Maryland (NOW HIRING)

Digital Media Planner

Lanham, MD · On-site +1

$75K - $90K/yr

... texting, and some social ads. And part is through non-addressable media like DRTV, traditional radio advertising, and other digital services like website design. #LI-remote Moore is a data-driven ...

... texting, and some social ads. And part is through non-addressable media like DRTV, traditional radio advertising, and other digital services like website design. #LI-remote Moore is a data-driven ...

Remote Texting information

What is remote texting?

Remote texting is a job where individuals communicate with clients or customers through text messages from a remote location, usually from home. This role often involves answering questions, providing customer support, conducting sales conversations, or moderating online communities. Remote texting jobs are popular because they offer flexible working hours and do not require phone calls. Requirements typically include strong written communication skills, good typing speed, and access to a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote texting customer support representative?

To thrive as a Remote Texting Customer Support Representative, you need strong written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer support platforms, chat tools, and CRM systems is typically required. Exceptional problem-solving, patience, and the ability to multitask help you stand out in this role. These skills ensure timely, clear, and helpful responses to customers, maintaining satisfaction and efficiency in a remote environment.

What are some common challenges faced by remote texting specialists and how can they be managed?

Remote texting specialists often face challenges such as managing high volumes of messages, maintaining consistent response quality, and staying engaged while working independently. To manage these, it's important to develop strong organizational skills, utilize templates or scripts provided by the employer, and take regular breaks to avoid burnout. Collaborating with team members through regular virtual meetings and using internal communication tools can also help maintain a sense of connection and support.

What is the difference between Remote Texting vs Remote Customer Service Representative?

AspectRemote TextingRemote Customer Service Representative
Primary RoleCommunicating via text messages with customers or clientsHandling customer inquiries and support through various channels, including phone, email, and chat
Required SkillsExcellent written communication, quick typing, basic tech skillsStrong communication, problem-solving, multitasking
Work EnvironmentHome or remote, using messaging platformsHome or remote, using CRM and communication tools
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CPR, CSR training) may be preferred

Remote Texting focuses on communicating primarily through text messages, often for marketing or support. Remote Customer Service Representatives handle a broader range of customer interactions across multiple channels. Both roles require strong communication skills and are commonly performed remotely, but they differ in scope and tools used.

What cities in Maryland are hiring for Remote Texting jobs?

Cities in Maryland with the most Remote Texting job openings:

Infographic showing various Remote Texting job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, and 3% Remote job distribution.

Sr. Digital Strategist

Lanham, MD • Remote

$81K - $94K/yr

Full-time

Medical, PTO

Posted 16 days ago


Job description

As theSenior Digital Strategist,you will provide strategic direction for email marketing campaigns, digital media including programmatic, paid social, and paid search efforts, social media strategy, and other digital marketing tactics.

Moore'sDigital Teamworks to build donor surround sound with video, audio, and other digital messages. Part of this is through addressable media where you know who theperson isyou are targeting; this includes programmatic video, CTV, programmatic display, email, texting, and some social ads.

Mooreis a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms,channelsand devices. We are an innovation-led company that is the largestdata, media, and marketingcompany in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.

For more information about Moore Digital and Moore, please visit www.mooredigital.com and www.wearemoore.com.

Your Impact:

  • Develop and present strategic plans covering digital fundraising efforts across multiple digital tactics.
  • Oversee and evaluate client performancereports;identifytrends andrecommendmodifications and opportunities for growth.
  • Work with writers, designers, advertisingstrategistsand technical experts to generate top-notch, engaging digital campaigns to support client goals.
  • Assistwith researching and negotiating terms with vendors; route andfinalizecontracts.
  • Lead both client-facing and internal meetings.

Your Profile:

  • 5+ years of online marketing and fundraising experience.
  • 2+ years of experience with online marketing for nonprofits: email fundraising, programmatic media, search, paid social and peer-to-peer fundraising.
  • Bachelor's degree.
  • Experience with digital direct response marketing strategy and tactics, and how to measure the impact of various channels and campaigns.
  • Ability to develop and implement online fundraising strategies, including management of communications calendars.
  • Understanding ofcurrent industry best practices and emerging fundraising and marketing strategies.

How We'll Support You:

  • Jointhe largest marketing and fundraising company in North America serving the nonprofit industry, where we prioritize innovation and professional growth.
  • Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
  • To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including comprehensive healthcare, paid holidays, and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
  • Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-TM1 #LI-remote