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Remote Text Messaging Jobs in Florida (NOW HIRING)

SIU Expert Investigator

Miami, FL · On-site +1

$70K - $117K/yr

Location(s) Miami, Florida, Remote-FL Details Position Summary: The SIUInvestigator III is ... text or email. Additionally, Kemper does not use external messaging applications like WireApp or ...

This position is remote, however, due to frequent local travel requirements, applicants must reside ... text or email. Additionally, Kemper does not use external messaging applications like WireApp or ...

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This position is remote, however, due to frequent local travel requirements, applicants must reside ... text or email. Additionally, Kemper does not use external messaging applications like WireApp or ...

New

This position is remote, however, due to frequent local travel requirements, applicants must reside ... text or email. Additionally, Kemper does not use external messaging applications like WireApp or ...

New

... text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make ... Remote work environment, although we have offices in Miami and México City and would love to work ...

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Remote Text Messaging information

What are the key skills and qualifications needed to thrive as a Remote Text Messaging Specialist, and why are they important?

To thrive as a Remote Text Messaging Specialist, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with CRM platforms, chat support software, and messaging tools like Zendesk or LiveChat is typically required. Strong attention to detail, time management, and customer empathy set top performers apart in this role. These skills ensure effective, timely, and empathetic support for clients or customers, which is crucial for satisfaction and retention in a remote work environment.

What are some common challenges faced by remote text messaging specialists, and how can they be managed effectively?

Remote text messaging specialists often encounter challenges such as maintaining clear communication without face-to-face interaction, managing high message volumes, and ensuring timely responses across different time zones. To manage these challenges, it's helpful to use organization tools, set clear boundaries for work hours, and actively collaborate with team members through scheduled check-ins. Building strong written communication skills and staying updated on best practices can also enhance both efficiency and job satisfaction.

What is a remote text messaging job?

A remote text messaging job involves communicating with customers, clients, or users through text messages, typically from the comfort of your own home. These jobs can include roles like customer support, sales, marketing, or chat moderation, where you respond to inquiries, provide information, or assist with issues using a messaging platform. Remote text messaging jobs require good written communication skills, quick typing, and the ability to multitask. They are popular for those seeking flexible, work-from-home opportunities.

What is the difference between Remote Text Messaging vs Remote Customer Support Representative?

AspectRemote Text MessagingRemote Customer Support Representative
Primary RoleSending and managing text messages for communication and marketingAssisting customers via various channels, including chat, email, and phone
Required SkillsExcellent written communication, familiarity with messaging platformsStrong communication, problem-solving, multi-channel support skills
Work EnvironmentPrimarily digital, focused on messaging platformsRemote, multi-channel customer service environment
CertificationsNone typically required, but communication or marketing certifications helpCustomer service or support certifications beneficial

Remote Text Messaging focuses on managing and executing text-based communication campaigns, while Remote Customer Support Representatives handle customer inquiries across multiple channels. Both roles require strong communication skills, but their daily tasks and tools differ significantly.

What are popular job titles related to Remote Text Messaging jobs in Florida? For Remote Text Messaging jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Text Messaging jobs in Florida look for? The top searched job categories for Remote Text Messaging jobs in Florida are:
What cities in Florida are hiring for Remote Text Messaging jobs? Cities in Florida with the most Remote Text Messaging job openings:
SIU Expert Investigator

SIU Expert Investigator

Kemper

Miami, FL • On-site, Remote

$70K - $117K/yr

Full-time

Posted 20 days ago


Job description

Location(s)

Miami, Florida, Remote-FL

Details

Position Summary:

The SIUInvestigator III is responsible for the investigation ofcomplex,large loss, and multi-injury claims that may contain elements of fraud or claims otherwise deemed suspicious in nature.These investigations may include multi-feature and attorney represented losses.Basic functions include: Investigation of claims, analysis and development of facts and evidence, and conducting and/or directing Examinations Under Oath. This investigator will coordinate investigations with outside SIU contacts, the Department of Insurance Fraud Division, NICB, and various law enforcement agencies. The Special Investigator III will assist with mentoring new hires, special projects, training initiatives, and may be asked tofill in for the SIU Managerand provide work direction to other Special Investigators on a temporary basis.A laptop computer, printer, cell phone, MP3 recorder, and other office equipment will be provided.

This position will be a remote role, but will need to be residing in the local Miami Dade county area as their main location of their assignments.

Position Responsibilities:

  • Usesappropriate field, computer, and telephone investigative techniques.
  • Documents all investigative actions in a thorough, timely, and appropriate manner.
  • Attends necessary training schools and participates in training to develop and improve skills, develops contacts, and meets state regulatory educational requirements.
  • Prepares necessary reports for state fraud bureaus and cooperates with state agencies as required by law and management.
  • Responsible for communicating critical situations to the Special Investigation Unit and field managers.
  • Develops and maintains contacts with other Special Investigative Units and fraud related organizations.
  • Routinely practices independent judgement and discretion
  • Must conform to the Unfair Claim Practices Act and Fraud Statutes of the state in which the claim is handled.
  • Assists with training and keeps all technical personnel advised of changes to law, fraud indicators, and tools available to combat fraudulent or suspicious claims.
  • Performs all other duties as assigned.


Position Requirements:

  • A minimum of four (4) years as a Special Investigator II or three (3) years as a Special Investigator II with FCLS, CIFI, or CFE certifications.
  • Excellent written and verbal communication skills, thorough working knowledge of computers, ability to type proficiently, and operate efficiently in a modern "paperless" environment are essential.
  • Must have a working knowledge of digital photo/document metadata and using the internet/social networking for investigative purposes.
  • Fraud Claims Law Specialist (FCLS) or Fraud Claims Law Associate (FCLA) designations and Certified Insurance Fraud Investigator (CIFI) or Certified Fraud Examiner (CFE) designations are preferred.
  • Possess a valid driver's license and must meet qualifications for a company vehicle under the Company's Vehicle Policy.
  • Demonstrates effective and diplomatic oral and written communication skills.
  • Proficiency in using Microsoft products such as Outlook, Word, PowerPoint, and Excel.
  • Sponsorship is not accepted for this position.

The salary range for this position is $70,000-$117,000. Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete you receive such a message, delete it.