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Remote Text Messaging Jobs in Florida (NOW HIRING)

icreatives

Graphic Designer

Tarpon Springs, FL · Remote

$40 - $45/hr

Position: Graphic Designer Part-time role: approximately 15-20 hours p/week 100% REMOTE *must ... By applying for this position, you agree to be contacted by email or text message. Message and data ...

Jobot

Senior Audit Manager (Remote)

Tampa, FL · On-site +1

$150K - $200K/yr

Senior Audit Manager (Remote) / $$$ / Rapidly Growing firm and Audit Practice / GAAP and GAAS This ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

Thryv

Outside Software Account Rep - Orlando

Orlando, FL · Remote

... text messaging, email marketing, print and social media management. This automation provides the ... Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper ...

Steer

Strategic Customer Success Manager

Miami, FL · Remote

... text messaging, email automation, direct mail integration, reputation management, appointment ... We Offer * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100 ...

Steer

Manager of Customer Success

Miami, FL · Remote

... text messaging, email automation, direct mail integration, reputation management, appointment ... We Offer * 100% remote work environment * Medical, Dental and Vision insurance within 30 days * 100 ...

Thryv

Outside Software Account Rep - Miami

Miami, FL · Remote

$96K/yr

... text messaging, email marketing, print and social media management. This automation provides the ... Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper ...

Jobot

Defense Attorney

Saint Petersburg, FL · On-site +1

$120K - $220K/yr

Hybrid and remote flexibility Job Details ----- Seeking a Defense attorney with at least 2 years of ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

Kemper

Sales Executive - Commercial Auto

Tampa, FL · Remote

This position is remote, however, due to frequent local travel requirements, applicants must reside ... text or email. Additionally, Kemper does not use external messaging applications like WireApp or ...

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All JobsText Messaging JobsRemote Text Messaging JobsRemote Text Messaging Jobs in Florida

Remote Text Messaging information

What are the key skills and qualifications needed to thrive as a Remote Text Messaging Specialist, and why are they important?

To thrive as a Remote Text Messaging Specialist, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with CRM platforms, chat support software, and messaging tools like Zendesk or LiveChat is typically required. Strong attention to detail, time management, and customer empathy set top performers apart in this role. These skills ensure effective, timely, and empathetic support for clients or customers, which is crucial for satisfaction and retention in a remote work environment.

What are some common challenges faced by remote text messaging specialists, and how can they be managed effectively?

Remote text messaging specialists often encounter challenges such as maintaining clear communication without face-to-face interaction, managing high message volumes, and ensuring timely responses across different time zones. To manage these challenges, it's helpful to use organization tools, set clear boundaries for work hours, and actively collaborate with team members through scheduled check-ins. Building strong written communication skills and staying updated on best practices can also enhance both efficiency and job satisfaction.

What is a remote text messaging job?

A remote text messaging job involves communicating with customers, clients, or users through text messages, typically from the comfort of your own home. These jobs can include roles like customer support, sales, marketing, or chat moderation, where you respond to inquiries, provide information, or assist with issues using a messaging platform. Remote text messaging jobs require good written communication skills, quick typing, and the ability to multitask. They are popular for those seeking flexible, work-from-home opportunities.

What is the difference between Remote Text Messaging vs Remote Customer Support Representative?

AspectRemote Text MessagingRemote Customer Support Representative
Primary RoleSending and managing text messages for communication and marketingAssisting customers via various channels, including chat, email, and phone
Required SkillsExcellent written communication, familiarity with messaging platformsStrong communication, problem-solving, multi-channel support skills
Work EnvironmentPrimarily digital, focused on messaging platformsRemote, multi-channel customer service environment
CertificationsNone typically required, but communication or marketing certifications helpCustomer service or support certifications beneficial

Remote Text Messaging focuses on managing and executing text-based communication campaigns, while Remote Customer Support Representatives handle customer inquiries across multiple channels. Both roles require strong communication skills, but their daily tasks and tools differ significantly.

What are popular job titles related to Remote Text Messaging jobs in Florida? For Remote Text Messaging jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Text Messaging jobs in Florida look for? The top searched job categories for Remote Text Messaging jobs in Florida are:
What cities in Florida are hiring for Remote Text Messaging jobs? Cities in Florida with the most Remote Text Messaging job openings:
Remote Text Messaging jobs near you

988 Chat/Text Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)

211 Tampa Bay Cares, Inc.

Clearwater, FL • On-site, Remote

$25/hr

Full-time

Re-posted yesterday

Job description

***Must already live in the Tampa Bay, Florida, area to be eligible for this role***
***Training for this position will be in person at our Clearwater administrative office for three weeks***
Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.
  • Answer incoming chat and text messages from the 988 Crisis and Suicide Lifeline from clients needing online emotional support.
  • Ensure you meet all 988 Crisis and Suicide Lifeline performance metrics.
  • Converse with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation.
  • Use the least invasive approach to service provision.
  • Provide referrals, deploy mobile crisis units, and engage law enforcement in active rescue, as needed.
  • Complete and pass all Lifeline Simulation Training modules as required.
  • Participate in, at least, two Lifeline Simulation Training modules per year, as required.
  • Score at least 85% monthly in quality assurance monitoring.
  • Seek to attain American Association of Suicidology (AAS) crisis certification, when eligible.
  • Build and maintain relationships with visitors that show respect, build trust, and confidentiality during and after the conversation.
  • Serve and participate in national, state, and local meetings, committees, community activities, and outreach events,as required.
  • Actively participate in ongoing supervision, training, and team meetings.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Follow all organization's policies, practices, and procedures.

Qualification/Requirements:
  • Excellent verbal communication, customer service, and time management skills.
  • Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients or members of the community. Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization.
  • Ability to add, subtract, multiply and divide. Ability to problem-solve and manage a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Strong data entry skills.
  • Proficient personal computer skills including e-mail, recordkeeping, routine database activity, word processing, spreadsheet, graphics, etc..
  • Ability to handle multiple tasks simultaneously.
  • Seeking a supportive and collaborative team member.

Education/Training/Experience
  • Bachelor's Degree from a four-year college or university or higher is preferred.
  • A high school diploma or equivalent with a combination of experience may be considered.
  • One year or more of related crisis, mental health, or substance abuse experience is required.
  • Experience handling crisis chat or text message conversations is required.
  • Health and Human Services background preferred.
  • Above-average computer skills preferred.

Physical Demands:
Moderate physical activity performing somewhat strenuous daily activities of a primarily administrative nature. Includes sitting and/or standing for extended periods of time with the ability to lift up to 10 lbs.
Manual dexterity is sufficient to reach/handle items, work with the fingers, and perceive attributes of objects and materials.
Other:
  • Level II Background Screen
  • Valid State of Florida Driver's License

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