Remote Text Chat Operator Jobs in Seneca, SC (NOW HIRING)

 Great Purpose. Great People. Great Opportunities.

At Imagine Learning, we Empower Potential - in students, educators, and each other. As the leading provider of digital-first K-12 curriculum solutions, we're committed to igniting learning breakthroughs that spark curiosity, creativity, and confidence. Every day, our team designs innovative tools that help educators personalize instruction and engage students in meaningful ways. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential. Together, we're reimagining what's possible and transforming education.

That same spirit of innovation and purpose drives our team culture. At Imagine Learning, you'll find opportunities for meaningful work, continuous growth, and connection with passionate colleagues who care deeply about making a difference. We celebrate collaboration, embrace change, and believe in lifelong learning - for our students and ourselves.

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S. and internationally. Most of our U.S.-based employees work from home or on a hybrid schedule at one of our office locations in Tempe, AZ (HQ), Austin, TX, Petaluma, CA, Rock Rapids, IA, or Bloomington, MN.

Imagine Your Impact.

The Exceptional Education Services team provides enhanced, specialized support to meet the unique needs of students with disabilities and students on individual learning plans. This position develops and implements educational strategies both individually and in small groups. Exceptional Education Resource Specialist is a champion for the student, working diligently to help students meet conceptual and mastery learning goals in a virtual and hybrid academic environment. This position may be assigned to either students on IEP, Section 504, Gifted or English Language Learner plans based on experience and certification requirements.

For more information on what it's like to work at Imagine Learning, including our culture, benefits, and products, visit us HERE.

To learn more about a typical applicant journey at Imagine Learning, click HERE.

Position Information: This is a regular, full-time position, reporting to the Exceptional Education Regional Administrator.

Compensation: Base pay is anticipated to be between $40,079 and $45,000 per year. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.

Location: In this US-based position your location will be remote.

Benefits: Imagine Learning provides a comprehensive benefits program to eligible employees, including:

• Multiple health, dental, and vision plans, including medical plans with zero employee premiums
• 401k plan with a company match
• 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year's Day
• Paid Time Off
• Comprehensive maternity and fertility/family building benefits
• Paid bonding leave when a new child joins your family
• Access to on-demand mental health resources
• Life and short and long-term disability insurance
• Pre-tax savings plans
• Paid volunteer time off
• A wide variety of professional development programs, including tuition reimbursement
• Work from home opportunities that foster work/life balance

Envision Your Experience.

In this role you'll have the opportunity to:

• Provides academic support to help students meet the goals of individual learning plans to include those on IEP (Individualized learning plans, Gifted learning plans, English Language learner plans, and also students receiving services through Section 504. 

• Monitors student mastery and progress on learning goals through various learning activities. 

• Conducts 1:1 student and group sessions synchronously through web conferencing tools and virtual whiteboards. 

• Communicates with students, designated school personnel, and families in a proactive and reactive cadence via phone, email, text, and chat sessions. 

• Uses performance data to determine interventions and make recommendations to further support the learning goals of individual students through teacher input forms and IEP, 504, GLP, and/or ELP team meetings. 

• Collaborates with the general education teacher of record on learning interventions to promote student success.Reinforces positive behavioral goals and academic citizenship. 

• Maintain active educator credentials, certifications, and mandatory clearances. 

• Participates in continuous professional development activities as required. 

• Other duties as required. 

Share Your Expertise.

Experience, education, and qualifications essential for success in this role, include:

• Bachelor's degree in education or related field and 2 years of work experience in a classroom setting, assessing learner's strengths and choosing appropriate strategies for an enriched learning experience. 

• Valid, active teaching license in at least one state for one or more the following areas:  Special Education, Gifted, English Language Learners, or other special needs area. Two years or more experience working with students with disabilities or needing specialized supports.  

• Highly qualified teacher status that meets or exceeds NCLB's requirements.  

• Experience facilitating online courses is recommended although not required.  

• Successful experience working with elementary and secondary at-risk students and students with special needs.  

• Awareness of learner strengths to choose appropriate strategies for an enriched learning experience.  

• Experience with using Genius SIS, Edgenuity and/or Odysseyware products and services is a plus.  

• Highly motivated with excellent verbal and written communication, presentation and problem-solving skills.  

• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.  

• Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.  

• Willingness and ability to work flexible hours and remotely.  

• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, online video chat (and other web conferencing systems) and database software.Ability to learn new technology and online systems quickly.  

• Working knowledge of NetSuite 

Imagine Learning is an Equal Opportunity Employer committed to providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, sex (including pregnancy, childbirth, lactation, or related medical conditions), gender identity or expression, transgender status (including whether or not you are transitioning or have transitioned), sexual orientation, marital status, religion (including religion dress and grooming practices), age 40 and over, physical or mental disability, medical condition, genetic information (including results of genetic testing and characteristics), veteran and/or military status, or service in the military, and any other basis or status protected under applicable federal, state, or local laws. 

To all recruitment agencies: Imagine Learning does not accept agency resumes. Please do not submit candidates for consideration via our online application system, to Imagine Learning employees, or to any other organization location. Imagine Learning is not responsible for any fees related to unsolicited resumes.