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Remote Text Chat Operator Jobs in Pflugerville, TX

This is a remote role based in the United States. As a core member of our Managed Services Practice ... Experience operating in a managed services or operational support environment - not just project ...

AI Solutions Architect

Austin, TX · On-site +1

$62.50 - $82.25/hr

Remote (US time zone overlap required) Experience: 10+ years in software/ML architecture, 5+ years ... just chat wrappers around an LLM API - Architected RAG pipelines that went beyond prototyping ...

AI Solutions Architect

Austin, TX · Remote

$64.50 - $85/hr

Remote (US time zone overlap required) Experience: 10+ years in software/ML architecture, 5+ years ... just chat wrappers around an LLM API - Architected RAG pipelines that went beyond prototyping ...

... text messaging, email automation, direct mail integration, reputation management, appointment ... This role is 100% remote and available to US-based candidates. You Are * An Ecosystem Operator:

New

... text messaging, email automation, direct mail integration, reputation management, appointment ... This role is 100% remote and available to US-based candidates. You Are * An Ecosystem Operator:

Showing results 21-30

Remote Text Chat Operator information

See Pflugerville, TX salary details

$11

$19

$28

How much do remote text chat operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote text chat operator in Pflugerville, TX is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.49 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are the most commonly searched types of Text Chat Operator jobs in Pflugerville, TX?

The most popular types of Text Chat Operator jobs in Pflugerville, TX are:

What job categories do people searching Remote Text Chat Operator jobs in Pflugerville, TX look for?

The top searched job categories for Remote Text Chat Operator jobs in Pflugerville, TX are:

What cities near Pflugerville, TX are hiring for Remote Text Chat Operator jobs?

Cities near Pflugerville, TX with the most Remote Text Chat Operator job openings:

Infographic showing various Remote Text Chat Operator job openings in Pflugerville, TX as of August 2026, with employment types broken down into 72% Full Time, 18% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,795 per year, or $19.1 per hour.

Forward Deployed Agent Designer - Agentic Voice

Dialpad

Austin, TX • Remote

$14.75 - $19.50/hr

Full-time

Posted 22 days ago


Job description

Your Role

As an Forward Deployed Agent Designer - Agentic Voice, you'll own the quality of the live voice experience for deployed AI agents across both digital interactions and phone calls. This role is responsible for making sure our agents sound consistent, fluent, and fast enough to earn trust in real customer conversations while reflecting the right personality for each customer's brand.

You will work directly with strategic customers and internal cross-functional teams to tune how AI agents speak, respond, and perform in production across both digital voice experiences and live phone conversations. You will partner with customers to define the personality their brand should express through the agent, then translate that into voice, tone, persona, and conversational behavior that feels natural, credible, and on-brand. You will improve voice quality across the dimensions that matter most in live deployments: consistency, fluency, latency, turn-taking, and conversational confidence. You will analyze production interactions, tune agent behavior, refine persona and voice outputs, and help turn early deployments into repeatable, high-quality voice experiences at scale.

This is a customer-facing, highly iterative role for someone who can combine conversational instinct, technical fluency, and operational judgment to improve AI voice agents in real-world conditions. This role is a key member of our Services team. Work can be done in a hybrid environment, or remote, depending on the candidate's location. Customer travel will be done, as needed.

What You'll Do
  • Own voice quality outcomes for assigned AI voice agent deployments from implementation through production readiness and early live optimization.
  • Partner directly with customers to understand target workflows, user expectations, brand voice, escalation needs, and success criteria, then translate those into agent behavior and spoken interaction design.
  • Tune AI agents by selecting and refining voices, personas, phrasing, pronunciation, pacing, text normalization, and spoken interaction patterns.
  • Improve consistency, fluency, and latency across live interactions, with explicit attention to turn-taking, dead air reduction, prosody, and conversational naturalness.
  • Analyze live conversations and quality signals to identify failure modes, unnatural phrasing, mispronunciations, hesitation patterns, tool-call friction, or trust-breaking behaviors.
  • Define and apply quality standards for consistency, fluency, and latency (CFL), resolution, containment, and production-readiness in partnership with delivery, product, and engineering teams.
  • Rapidly iterate agent behavior based on testing, live-call analysis, and customer feedback to improve voice performance in production.
  • Collaborate with Product, Engineering, and Agent Experience Design teams to translate deployment learnings into reusable improvements for the platform and future customers.
  • Help establish the quality bar for voice agents across strategic deployments and the broader agentic motion, especially where spoken experience quality determines whether customers trust the product enough to expand.
Skills You'll Bring
  • Experience in a customer-facing role improving conversational AI, voice agents, speech products, or AI-enabled voice experiences in production
  • Strong understanding of conversational AI, LLM behavior, agent tuning, and production agent quality issues.
  • Experience voice prompting, prosody control, Speech Synthesis Markup Language (SSML) or similar and text normalization / pronunciation prompting
  • Strong written and spoken language instincts, with the ability to make AI responses sound natural, clear, consistent, and on-brand.
  • Analytical ability to diagnose quality issues using metrics, transcripts, traces, and live call examples.
  • Strong customer consulting skills and comfort operating in ambiguous, fast-moving deployment environments.
  • Experience tuning voice bots, contact-center AI, or speech systems in high-stakes customer environments.
  • Familiarity with latency analysis, turn-taking behavior, or speech-quality tradeoffs in chained versus real-time voice systems.
  • Experience working with regulated or high-complexity customer environments such as healthcare, financial services, or legal.
  • Ability to influence product and engineering roadmaps through structured field feedback.