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Remote Text Chat Operator Jobs in Murfreesboro, TN

Centerstone

Chat/Text Crisis Specialist

Nashville, TN · On-site +1

$20.05 - $28.10/hr

SUMMARY OF POSITION This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. Handles incoming chat/text messages through the National Suicide Prevention Lifeline ...

Centerstone

988 Chat/Text Crisis Specialist

Nashville, TN · On-site +1

$19.10 - $26.80/hr

SUMMARY OF POSITION This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. Handles incoming chat/text messages through the National Suicide Prevention Lifeline ...

kgs

Data Scientist (Remote)

Nashville, TN · Remote

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... text analytics solutions that analyze call transcripts, ticket notes, chat logs, and customer ...

Koniag, Inc.

Data Scientist (Remote)

Nashville, TN · On-site +1

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... text analytics solutions that analyze call transcripts, ticket notes, chat logs, and customer ...

kgs

Data Scientist (Remote)

Nashville, TN · Remote

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... text analytics solutions that analyze call transcripts, ticket notes, chat logs, and customer ...

Tend

Instructional Designer (Contract)

Nashville, TN · Remote

$80 - $90/hr

Turn static or text-heavy content into interactive, engaging learner experiences Partnership ... and chat. No travel required. #LI-remote Pay Range $80--$90 USD Tend is an Equal Opportunity ...

Posted today

Vylla Home

Real Estate Agent Team Lead

Nashville, TN · Remote

$85K - $185K/yr

Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Vylla Home

Real Estate Agent Team Lead

Nashville, TN · Remote

$85K - $185K/yr

Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

All JobsText Chat Operator JobsRemote Text Chat Operator JobsRemote Text Chat Operator Jobs in Murfreesboro, TN

Remote Text Chat Operator information

See Murfreesboro, TN salary details

$10

$17

$26

How much do remote text chat operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote text chat operator in Murfreesboro, TN is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.14 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are the most commonly searched types of Text Chat Operator jobs in Murfreesboro, TN?

The most popular types of Text Chat Operator jobs in Murfreesboro, TN are:

What are popular job titles related to Remote Text Chat Operator jobs in Murfreesboro, TN?

For Remote Text Chat Operator jobs in Murfreesboro, TN, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat Operator jobs in Murfreesboro, TN look for?

The top searched job categories for Remote Text Chat Operator jobs in Murfreesboro, TN are:

What cities near Murfreesboro, TN are hiring for Remote Text Chat Operator jobs?

Cities near Murfreesboro, TN with the most Remote Text Chat Operator job openings:

Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Murfreesboro, TN as of August 2026, with employment types broken down into 77% Full Time, 13% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,334 per year, or $17.9 per hour.

Chat/Text Crisis Specialist

Centerstone

Nashville, TN • On-site, Remote

$20.05 - $28.10/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Centerstone rating

7.0

Company rating: 7.0 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

41st of 240 rated social care providers

Job description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!
JOB DESCRIPTION:
SUMMARY OF POSITION
This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. Handles incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also known as 988. Provides brief clinical screenings, risk assessments and appropriate service linkage for individuals who are experiencing emotional distress. While the interactions begin online, this position may also support telephonic intervention if an individual would prefer or need continued support to ensure safety.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Provides telephonic or chat clinical screenings and risk assessments.
  • Answers crisis contacts via the chat/text platform to assess for suicide, safety and identify appropriate community resources to best meet individual needs.
  • Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide.
  • Meets the ethical and clinical standards in compliance with all accreditation.
  • Actively participates in ongoing supervision, training and team meetings.
  • Assist in administrative tasks as needed

KNOWLEDGE, SKILLS & ABILITIES
  • Effectively communicate via written, verbal, in person and virtual methods.
  • Demonstrates high-level customer service skills and professional etiquette.
  • Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
  • Knowledge of suicide assessments.
  • Skill in providing crisis intervention.

QUALIFICATIONS
Education Level
Bachelor's degree in Behavioral Science, Psychology, Social Work, or related field required; or Certified Peer Recovery Specialist.
Years of Experience
Six months to one year of related crisis experience is preferred.
Required Certification/Licensure
N/A
PHYSICAL REQUIREMENTS
Standing - 10%
Sitting - 90%
Squatting - Occasional
Kneeling - Occasional
Bending - Occasional
Driving - Occasional
Lifting - Occasional
DISCLAIMER
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.
Time Type:
Full time
Pay Range:
$20.05--$28.10
Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Employee Resource Groups
  • Continuing education opportunities
  • Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

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