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Remote Text Chat Operator Jobs in Hamden, CT (NOW HIRING)

Remote Text Chat Operator information

See Hamden, CT salary details

$12

$20

$29

How much do remote text chat operator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote text chat operator in Hamden, CT is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $22.69 per hour, depending on experience, location, and employer.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

How do you become a remote text chat operator?

To become a remote text chat operator, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many employers require applicants to pass a skills test or training program and may prefer familiarity with chat platforms or specific tools. Job opportunities are often found through online job boards or company websites that list remote customer support roles.

What are popular job titles related to Remote Text Chat Operator jobs in Hamden, CT?

For Remote Text Chat Operator jobs in Hamden, CT, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat Operator jobs in Hamden, CT look for?

The top searched job categories for Remote Text Chat Operator jobs in Hamden, CT are:

What cities near Hamden, CT are hiring for Remote Text Chat Operator jobs?

Cities near Hamden, CT with the most Remote Text Chat Operator job openings:

Infographic showing various Remote Text Chat Operator job openings in Hamden, CT as of June 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,061 per year, or $20.2 per hour.

Remote Licensed Clinical Social Worker (LCSW) - Full-Time

Waterbury, CT • Remote

Full-time

Posted 6 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and compassionate Remote Licensed Clinical Social Worker (LCSW) to support individuals in achieving mental wellness through tailored counseling solutions. In this full-time position, you will play a vital role in providing individualized therapy and comprehensive mental health assessments, with a primary focus on stable, low-acuity adults residing in Waterbury, Connecticut. This remote role allows you to conduct sessions from the comfort of your home, promoting a flexible balance between your professional and personal life.

About the Organization

Gotham Enterprises Ltd is a progressive mental health organization dedicated to enhancing the lives of our clients through effective and accessible treatment options. Our services include various behavioral health programs, and we pride ourselves on our commitment to evidence-based practices. Operating a fully remote model enables us to attract top talent across different regions, ensuring our clients receive quality care no matter where they are located.

Work Environment

This role operates within a fully remote setting, providing you with the flexibility to create your own work schedule. You will leverage modern telehealth technology to conduct mental health counseling sessions primarily through video chat, thus allowing for significant adaptation to your preferred work style. As a licensed social worker in an innovative remote environment, you will engage with clients and colleagues through an integrated counselor portal that simplifies administration tasks, from scheduling appointments to billing.

Key Responsibilities

As a Remote LCSW, you will be entrusted with a range of clinical responsibilities aimed at fostering mental health recovery. Your day-to-day activities will include:

  • Delivering ethical and empathetic individual counseling sessions from your home office, focusing on personalized, recovery-oriented approaches.
  • Conducting ongoing mental health assessments to evaluate client needs and adjust treatment plans accordingly.
  • Crafting and implementing individualized treatment plans in collaboration with clients, ensuring alignment with their personal goals and paths to recovery.
  • Teaching and enhancing clients' coping strategies, problem-solving abilities, and communication skills through evidence-based interventions.
  • Maintaining accurate documentation and records while minimizing administrative burdens with the support of our intuitive counselor portal.
Patient Population / Client Focus

You will primarily work with stable, low-acuity adults who are seeking support in navigating life challenges or enhancing their emotional resilience. This population often includes individuals managing stress, anxiety, and mild depression, and your role will be quintessential in providing them with the tools and support necessary to thrive.

Qualifications

To qualify for the position of Remote Licensed Clinical Social Worker, candidates must possess:

  • A Master’s degree in Social Work (MSW), Mental Health Counseling, Psychology, or a related field from an accredited institution.
  • A current and active Licensed Clinical Social Worker (LCSW) credential recognized by the appropriate state boards.
  • The ability to work independently without the need for supervision, demonstrating confidence in clinical decision-making.
  • A track record free from disciplinary actions as well as the capability to cultivate strong therapeutic relationships.
  • Proficient computer skills and access to stable Wi-Fi to effectively deliver remote services.
Preferred Experience

Your success and impact will grow through continued professional development, with preference given to candidates possessing:

  • Experience in mental health counseling, particularly with adult populations.
  • Familiarity with telehealth practices and electronic health record systems.
  • Demonstrated ability to work within a multidisciplinary team.
Compensation and Benefits

We offer a competitive salary range of USD 90,000 to 104,000 annually, adjusted based on experience and hours worked. As part of our commitment to our employees, we provide a variety of benefits including:

  • A sign-on bonus for successful applicants.
  • Weekly direct deposit payments for ease of financial management.
  • A monthly healthcare stipend to support your well-being as a full-time counselor.
  • Minimal paperwork requirements, allowing you to spend more time with your clients and less on administration.
Career Growth Opportunities

At Gotham Enterprises Ltd, we believe in nurturing talent and providing pathways for professional advancement. As a remote LCSW, you will have access to continuous educational resources, specialized training, and the potential for leadership roles as our organization grows.

Why Join Our Team

By joining Gotham Enterprises Ltd, you become part of a supportive and innovative community dedicated to improving mental health outcomes. Our unique remote framework allows you to design your work life while making a meaningful impact in the lives of our clients. Enjoy the flexibility of remote work, a personalized caseload, and the satisfaction of knowing you are contributing to an organization that values both employees and clients.

Application Information

If you are ready to take the next step in your career as a licensed clinical social worker and make a profound difference in the mental health journey of others, we encourage you to apply today. Please submit your CV along with a cover letter detailing your qualifications, and remember to indicate your license and licensing state in your application. Onboarding can be completed in as little as three days, setting you up for success in your new role!