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Remote Text Chat Operator Jobs in Draper, UT (NOW HIRING)

SecurityMetrics

Customer Support - French

Orem, UT · Remote

$14.75 - $19/hr

This is an in-house position, and we are not looking to hire remote employees at this time ... Provide basic customer support and account maintenance via phone, email, or chat * Scope customers ...

Myriad Genetics

Authorization Clerk

Salt Lake City, UT · On-site +1

$37K/yr

This is a US based remote position. It requires daytime hours Monday-Friday. There will be a set ... Operating Procedures and payer portals. #LI-AO1 About Us Ready to transform the future of patient ...

Myriad Genetics

Authorization Clerk

Salt Lake City, UT · On-site +1

$37K/yr

This is a US based remote position. It requires daytime hours Monday-Friday. There will be a set ... Operating Procedures and payer portals. #LI-AO1 About Us Ready to transform the future of patient ...

Entrata

Insurance Sales Agent

Lehi, UT · On-site +1

Today, we power the industry's most essential operating system, serving owners and residents ... Respond to customer inquiries via phone, email, and chat, providing accurate policy information and ...

Entrata

Insurance Sales Agent

Lehi, UT · On-site +1

$20.10 - $31.54/hr

Today, we power the industry's most essential operating system, serving owners and residents ... Respond to customer inquiries via phone, email, and chat, providing accurate policy information and ...

HCAOA

Overnight Home Health

Salt Lake City, UT · On-site +1

$10.50/hr

TeleDoc- Free Telephone and video chat Medical Care with Medical Discounts -provided free to CNA's ... Possess a valid driver's license and insured automobile This is a remote position. Compensation ...

All JobsRemote Text Chat Operator JobsRemote Text Chat Operator Jobs in Draper, UT

Remote Text Chat Operator information

See Draper, UT salary details

$11

$19

$27

How much do remote text chat operator jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote text chat operator in Draper, UT is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What job categories do people searching Remote Text Chat Operator jobs in Draper, UT look for? The top searched job categories for Remote Text Chat Operator jobs in Draper, UT are:
What cities near Draper, UT are hiring for Remote Text Chat Operator jobs? Cities near Draper, UT with the most Remote Text Chat Operator job openings:
Remote Text Chat Operator jobs near you
Customer Support - French

Customer Support - French

SecurityMetrics

Orem, UT • Remote

$14.75 - $19/hr

Other

Posted 11 days ago

Job description

Customer Support Representative

SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. This is an in-house position, and we are not looking to hire remote employees at this time. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cyber security threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of basic to intermediate computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!

Responsibilities

  • Provide basic customer support and account maintenance via phone, email, or chat
  • Scope customers to determine their PCI Self Assessment Questionnaire type
  • Help customers navigate and understand the PCI Self Assessment Questionnaire

Required Skills and Experience

  • Fluent in English and French
  • Customer Support experience
  • Call center experience
  • Basic computer skills (i.e. typing, email, web browser)
  • Technical troubleshooting
  • Desire to learn and grow
  • Excellent written and oral communication skills
  • Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns

Preferred Skills and Experience

  • Familiar with PCI-DSS
  • HTML and JavaScript knowledge
  • Basic understanding of networks and network devices
  • Industry certifications (CompTIA Network+, Security+, Cisco CCENT, CCNA, etc.)

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