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Remote Text Chat Agent Jobs in Bloomfield, NJ (NOW HIRING)

Organic Growth Marketing Manager

Brooklyn, NY ยท On-site +1

$85K - $110K/yr

The interaction can happen over the phone, email, text, or chat. Responsibilities: * Own organic ... Ability to work with a team in a remote setting, and stay active with communication between team ...

The interaction can happen over the phone, email, text, or chat. Responsibilities: * Own organic ... Ability to work with a team in a remote setting, and stay active with communication between team ...

Be Seen First

Reviewing full coding-agent session logs to assess what a model investigated, verified, assumed, or ... AI text generators) * Collaborating asynchronously with AI researchers to refine evaluation ...

Software Engineer - Frontend

New York, NY ยท On-site +1

$170K - $225K/yr

We support both remote and in-office preferences. We have an office in NYC near Bryant Park and a ... You'll build agent chat surfaces that know what the advisor is looking at, ambient agents whose ...

Showing results 21-40

Remote Text Chat Agent information

See Bloomfield, NJ salary details

$5

$17

$25

How much do remote text chat agent jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote text chat agent in Bloomfield, NJ is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.66 per hour, depending on experience, location, and employer.

What is a remote text chat agent?

Remote Text Chat Agents are customer service professionals who assist clients and customers through online chat platforms, rather than over the phone or in person. They typically work from home or another remote location, using specialized software to respond to inquiries, provide support, and resolve issues in real-time via text. This role is popular in industries such as e-commerce, technology, and telecommunications, where timely and efficient online communication is essential. Remote Text Chat Agents must have strong written communication skills, fast typing abilities, and the capacity to multitask. They often handle multiple conversations at once and are expected to maintain a friendly and professional tone throughout each interaction.

What are the key skills and qualifications needed to thrive as a remote text chat agent?

To thrive as a Remote Text Chat Agent, you need excellent written communication, fast and accurate typing, and basic computer literacy, usually with a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is commonly required. Strong problem-solving abilities, patience, and professionalism help agents provide outstanding service and handle challenging conversations. These skills are crucial for delivering timely, effective support and ensuring positive customer experiences in a virtual environment.

What are some common challenges faced by remote text chat agents, and how can they be managed effectively?

Remote text chat agents often encounter challenges such as managing multiple chats simultaneously, maintaining a high level of accuracy, and ensuring timely responses. Balancing these tasks while working independently requires strong organizational skills and effective time management. Regular training, clear communication guidelines, and access to a supportive team or supervisor can help agents overcome these challenges and provide excellent customer service.

What is the difference between Remote Text Chat Agent vs Customer Service Representative?

AspectRemote Text Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or remote
Industry UsageTech, e-commerce, service industriesRetail, telecom, banking
Search & Comparison IntentFocus on online chat support rolesBroader customer service roles including phone and in-person

Remote Text Chat Agents primarily handle customer inquiries via online chat platforms, requiring specific training in chat software. Customer Service Representatives may work across multiple channels, including phone and in-person, with broader customer service responsibilities. Both roles are common in various industries, but Remote Text Chat Agents focus on digital communication, making them ideal for remote, online support positions.

What are popular job titles related to Remote Text Chat Agent jobs in Bloomfield, NJ?

For Remote Text Chat Agent jobs in Bloomfield, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat Agent jobs in Bloomfield, NJ look for?

The top searched job categories for Remote Text Chat Agent jobs in Bloomfield, NJ are:

What cities near Bloomfield, NJ are hiring for Remote Text Chat Agent jobs?

Cities near Bloomfield, NJ with the most Remote Text Chat Agent job openings:

Licensed Remote Mental Health Counselor - Full-Time

Lyra Health Counseling Center

Jersey City, NJ โ€ข Remote

Full-time

Posted 18 days ago


Job description

Position Overview

Lyra Health Counseling Center is actively seeking passionate and qualified individuals to join our team as full-time Remote Mental Health Counselors. In this role, you will provide telehealth counseling services to adults, helping them enhance their mental well-being while working from the comfort of your own home. You will have the opportunity to create meaningful connections with clients and make a tangible difference in their lives.

About the Organization

Lyra Health Counseling Center is dedicated to delivering high-quality mental health services through innovative telehealth solutions. We prioritize providing an environment where therapists can thrive professionally while also maintaining a healthy work-life balance. Our team recognizes the unique challenges that mental health professionals face and strives to support each member with advanced technological tools, marketing assistance, and a streamlined administrative process.

Work Environment

This remote position allows counselors to set their own schedules, ensuring flexibility to accommodate personal and professional commitments. All counseling sessions are conducted via a secure telehealth platform, providing therapists with an integrated dashboard for managing client interactions through video or text formats. Our environment promotes autonomy while also fostering collaboration amongst team members, ensuring that you are never alone in your practice.

Key Responsibilities
  • Conduct individual counseling sessions with clients via video chat, focusing on improving their mental health and emotional well-being.
  • Facilitate open discussions with clients to help them explore their feelings and experiences, guiding them toward deeper self-awareness and healthy relationship dynamics.
  • Advocate for your clients by supporting them in defining specific therapy goals and action steps.
  • Assess clients' mental health conditions through thoughtful evaluation, and devise tailored treatment plans employing evidence-based, solution-oriented strategies.
  • Document client interactions and treatment progress accurately to ensure continuity of care while minimizing administrative burdens.
Patient Population / Client Focus

The clients you will serve at Lyra Health are carefully vetted and primarily consist of stable adults seeking support for low-acuity mental health issues. Each client is matched based on your specialties and demographic preferences, allowing you to deliver care that aligns with your expertise and interests. This strategic matching ensures a more effective therapeutic alliance and positive outcomes for both counselors and clients.

Qualifications
  • A Master's degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology is required.
  • Licensure: Must hold a full, unrestricted license to practice independently without supervision, including one of the following:
    • Licensed Marriage and Family Therapist (LMFT)
    • Licensed Professional Counselor (LPC)
    • Licensed Clinical Social Worker (LCSW)
  • Strong interpersonal skills with an empathetic disposition necessary for effective client engagement.
  • Proficient in the use of technology and digital tools pertinent to counseling and telehealth practices.
Preferred Experience

While experience working with specific populations is welcomed, it is not mandatory. We focus more on the values you bring to the therapeutic relationship, including your approach to care, compassion, and commitment to client welfare.

Compensation and Benefits
  • Competitive annual salary ranging from USD 90,000 to USD 104,000, commensurate with hours worked, experience, and client load.
  • A sign-on bonus to support your transition into our practice.
  • Weekly direct deposit for consistent financial management.
  • A monthly healthcare stipend for full-time counselors to ensure your health is well cared for.
  • Minimal paperwork requirements, allowing you to focus more on client interactions rather than administrative tasks.
Career Growth Opportunities

Lyra Health fosters a culture of continuous learning and professional development, encouraging counselors to pursue relevant certifications and opportunities for advancement. The flexible nature of the role also means you can scale your caseload according to your career goals, whether that be as a supplementary income source or a full-time impressive career.

Why Join Our Team

When you join Lyra Health, you become part of a community that values mental health professionalsโ€™ contributions and well-being. Our commitment to providing unlimited client referrals ensures that you can fill your schedule quickly, allowing you to focus on providing exceptional care rather than marketing yourself. The supportive framework we have in place helps you thrive professionally while enjoying the fulfillment that comes from transforming clients' lives.

Application Information

If you are ready to make a positive impact and grow your counseling career with Lyra Health, we invite you to apply today! Please submit your resume, including details about your licensure and state of practice. Start your journey towards helping others navigate their mental health challenges with us!