Remote Testing Center Supervisor Jobs in Illinois

Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Procedural & Ancillary IT Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.61 - $51.57 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Join Rush University Medical Center as an Epic Application Analyst supporting OpTime, Anesthesia, and other critical procedural technologies that help power surgical and procedural care across the organization. In this role, you will work at the intersection of healthcare and technology, partnering with clinicians, operational leaders, and technical teams to optimize systems that directly support patient care in the operating room and procedural environments.

As a key member of the Digital & Information Services team, you will be responsible for the design, build, implementation, maintenance, and ongoing optimization of Epic OpTime, Epic Anesthesia, and related procedural applications. You will collaborate with stakeholders to evaluate workflows, identify opportunities for improvement, troubleshoot complex issues, and implement technology solutions that enhance efficiency, reliability, and the overall user experience. This role also plays an important part in supporting system upgrades, new functionality, and strategic initiatives that advance Rush's mission of delivering exceptional patient care.

This is a highly visible position supporting mission-critical applications used throughout Surgical and Procedural Services. Your work will help ensure system stability, minimize operational disruptions, support ongoing innovation, and enable key organizational initiatives. The ideal candidate is a collaborative problem-solver with Epic application experience, strong analytical skills, and a passion for leveraging technology to improve clinical operations and patient outcomes.

This is a full-time position with Rush University Medical Center offering a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement benefits, and educational assistance. If you are looking for an opportunity to make a meaningful impact while working with a nationally recognized healthcare organization, we encourage you to apply.

The selected candidate will uphold the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Plans, designs, implements, maintain, and provide ongoing optimization and support for Epic clinical applications.
• Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
• Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
• Performs builds, upgrades, and system enhancements as needed.
• Supports applications throughout all phases of implementation.
• Delivers post-implementation training, support, troubleshooting, and maintenance.
• Configures vendor applications and products.
• Maintains system documentation and develops system specifications and procedures.
• Defines and documents user requirements.
• Applies project planning and project management methodologies.
• Coordinates and leads short duration projects; monitoring project process, progress and results.
• Develops test plans, prepares test data and performs system testing.
• Provides on-site user support during implementations.
• Takes on-call for system application support at scheduled times.
• Audits data entered by end users.
• Troubleshoots and tracks issues and problems.
• Applies systems development methodology to solve problems.
• Handles multiple assignments simultaneously.
• Other duties as assigned.

Required Job Qualifications:

• Bachelor’s degree.
• 3 years of Epic application experience.
• An Associate degree and five (5) years of epic application experience will be accepted in lieu of a Bachelor’s.
• Epic certification(s).
• Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
• Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
• Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
• Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
• Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
• Detail oriented, strong analytical, organizational, and problem solving skills.
• Excellent oral and written communication skills with technical and clinical audiences.
• Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.

Preferred Job Qualifications:

• Epic Optime and/or Anesthesia certification.
• Prior experience supporting procedural technology.
• Experience working in a hospital or other health care organization.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.