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Remote Teller Jobs in Decatur, IN (NOW HIRING)

Sharetec

Customer Success Support Analyst

Fort Wayne, IN · On-site +1

$45K - $52K/yr

Deliver service and support to credit union end users via remote connection, diagnosing and ... teller, loan officer, ACH, etc.) OR 2+ years in a support call center environment * Clear ...

Beyond Limits Travel

Remote Customer Service

Fort Wayne, IN · Remote

$15.75 - $21.50/hr

Role Description We are seeking a full-time Remote Client Support Representative to join our team. In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ...

All JobsTeller JobsRemote Teller JobsRemote Teller Jobs in Decatur, IN

Remote Teller information

See Decatur, IN salary details

$11

$16

$23

How much do remote teller jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for remote teller in Decatur, IN is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.56 per hour, depending on experience, location, and employer.

How does a Remote Teller typically collaborate with branch staff and customers to resolve complex banking issues?

As a Remote Teller, you frequently interact with both customers and in-branch staff using phone, chat, or video conferencing tools. When complex issues arise—such as account discrepancies or transaction errors—you may need to coordinate with branch managers or specialized departments to find solutions quickly and accurately. Effective communication skills and a customer-focused approach are essential, as you serve as the bridge between customers and the broader banking team. This collaborative environment ensures that problems are resolved efficiently, enhancing the overall customer experience.

What jobs pay 4000 a week without a degree?

A remote teller position typically does not pay $4,000 a week; most teller roles offer hourly wages that amount to lower weekly earnings. High-paying jobs that can reach $4,000 weekly without a degree include sales roles, certain freelance or consulting work, and specialized trades like real estate or skilled labor, often requiring experience, certifications, or specific skills. These roles may involve commission, bonuses, or flexible schedules to achieve higher income levels.

What is the difference between Remote Teller vs Bank Customer Service Representative?

AspectRemote TellerBank Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, working from home or remote banking centersBank branches, call centers, or remote options
Industry UsageUsed in digital banking services, remote banking platformsTraditional bank branches, customer support centers
Common Search/ComparisonRemote Teller vs Bank Customer Service Representative

The main difference between a Remote Teller and a Bank Customer Service Representative lies in their work environment and specific roles. Remote Tellers primarily operate remotely, handling banking transactions online or via digital platforms, while Bank Customer Service Representatives often work in branches or call centers, providing customer support in person or over the phone. Both roles require similar credentials but serve different customer interaction channels within the banking industry.

What are Remote Tellers?

Remote Tellers are banking professionals who assist customers with their financial transactions and account inquiries through virtual channels, such as video calls, phone, or online chat, rather than in-person at a branch. They provide many of the same services as traditional tellers, including deposits, withdrawals, account information, and resolving issues. By working remotely, they help banks extend their hours of service and reach customers who may not be able to visit a physical location.

How to make $1000 a week remotely?

A remote teller can increase earnings by working full-time hours, often 40 hours per week, and possibly earning overtime or bonuses. Gaining relevant skills such as customer service and financial software proficiency can improve earning potential, but reaching $1000 weekly typically requires consistent hours and experience in the role.

How to become a virtual bank teller?

To become a virtual bank teller, candidates typically need a high school diploma or equivalent, strong customer service skills, and familiarity with banking software and digital communication tools. Some employers may require prior experience in banking or cash handling, and certifications such as a banking or financial services license can be beneficial. Training is often provided remotely by the employer to familiarize new tellers with specific systems and procedures.

What are the key skills and qualifications needed to thrive as a Remote Teller, and why are they important?

To thrive as a Remote Teller, you need strong knowledge of banking procedures, cash handling, and customer service, typically supported by a high school diploma or equivalent. Familiarity with banking software, secure transaction systems, and video conferencing platforms is often required. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for managing client interactions remotely. These skills ensure accurate transactions, customer satisfaction, and effective service delivery in a virtual banking environment.

How can I make 2000 a week working from home?

A remote teller position typically offers an hourly wage, and earning $2,000 weekly would require working approximately 40 hours at a standard rate, or more with overtime or bonuses. To increase earnings, some remote teller roles may offer incentives, or you could supplement income with related financial or customer service roles that pay higher rates or commissions.
What are popular job titles related to Remote Teller jobs in Decatur, IN? For Remote Teller jobs in Decatur, IN, the most frequently searched job titles are:
What job categories do people searching Remote Teller jobs in Decatur, IN look for? The top searched job categories for Remote Teller jobs in Decatur, IN are:
What cities near Decatur, IN are hiring for Remote Teller jobs? Cities near Decatur, IN with the most Remote Teller job openings:
Remote Teller jobs near you
Customer Success Support Analyst

Customer Success Support Analyst

Sharetec

Fort Wayne, IN • On-site, Remote

$45K - $52K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Description

About Sharetec

At Sharetec, we believe in a people-first business. Our mission is to make millions of people's lives easier by developing innovative core banking and lending software and digital solutions for credit unions and their members. Our customers rely on us for powerful financial technology that enhances operations across accounting, lending, member services, and online banking - and they count on us to be a caring, trusted partner in their success.


The Role

We're looking for a Customer Success Support Analyst to be the face and voice of Sharetec - the first person a credit union client reaches when something isn't working, and often the reason they stay with us long-term. You'll deliver first-in-class support by combining genuine care for people with a methodical approach to diagnosing and resolving technical software issues. This is a role where patience, curiosity, and a real desire to help people come together to make a difference in how credit unions serve their members every day.


Location: Fort Wayne, IN or Waco, TX (on-site during training; hybrid thereafter)

Compensation: $45,000 - $52,000 + bonus eligibility | Full-Time | 9:00 AM - 6:00 PM EST


Who Will Love This Job

  • Someone who finds more satisfaction in making something better than building something new - and understands why that's harder.
  • Someone who believes that technology serving people's financial lives is worth doing with real care and precision.
  • Someone who is energized by a company in motion - where the roadmap is ambitious, the pace is real, and your fingerprints will be on what gets built.
  • Someone who wants to look back in five years and say they helped build something that mattered.
  • This role is especially right for you if you are also:
  • Someone who finds genuine satisfaction in solving a hard problem for someone who really needed the help
  • Someone who can translate complex technical issues into clear, calm explanations - and never makes the customer feel small for asking
  • Someone who thrives in a structured support environment and takes pride in consistent, high-quality work every single day


What You'll Do

Technical Support & Issue Resolution

  • Deliver service and support to credit union end users via remote connection, diagnosing and resolving technical software issues
  • Gather customer information, evaluate symptoms, and identify root causes using available resources and tools
  • Identify and escalate priority issues per client specifications; offer alternative solutions where appropriate

Customer Communication & Documentation

  • Interact with customers to provide clear, professional responses to inquiries, concerns, and product questions
  • Accurately document all case transactions and communication in the case tracking system, following Case Pulling Procedures 100% of the time
  • Follow up with customers and make scheduled callbacks where necessary; identify and facilitate customer training needs

Collaboration & Continuous Learning

  • Participate in the after-hours on-call rotation
  • Stay current with system updates, product changes, and new features through available training and self-study
  • Actively participate in collaboration email groups and contribute to identifying and resolving software and process deficiencies


What We're Looking For

Required

  • 2+ years of direct customer service in financial services (credit union, banking, teller, loan officer, ACH, etc.) OR 2+ years in a support call center environment
  • Clear, empathetic verbal and written communication skills - including the ability to de-escalate frustrated users
  • Patience and active listening skills - ability to ask probing questions to uncover root causes rather than accepting initial reports at face value
  • Basic computer proficiency and the ability to learn and follow standard operating procedures (SOPs)
  • Ability to quickly learn and navigate knowledge bases and internal tools
  • High school diploma or equivalent

Nice to Have

  • Credit union or banking experience
  • Accounting or back office financial services experience
  • Experience with support ticketing or case tracking systems
  • Associate's degree or higher in Business or Computer Science

Why Sharetec

Acquired by Evergreen Financial Technology Group (EFTG) in late 2020, Sharetec is growing rapidly and expanding into new markets. At Sharetec, we believe in taking care of our people - both professionally and personally. Our comprehensive benefits package includes competitive salaries, medical, dental, vision, life, and disability coverage, generous Paid Time Off (PTO), paid holidays (including your birthday off!), a $1,000 employee referral program, and a 401(k) with company matching.


We are a team of bold, powerful, and caring individuals who work closely together - whether in a hybrid setting or fully remote. We stay connected through virtual events, collaborative team experiences, and regular all-hands meetings that keep us aligned and engaged. At Sharetec, you'll find not just great benefits, but incredible people who lift each other up, challenge each other to grow, and make work meaningful and fun every day.


Sharetec is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

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