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Remote Telephonic Rn Jobs in Sugar Land, TX (NOW HIRING)

SUN Behavioral Houston

Remote Intake Coordinator

Houston, TX · On-site +1

$17.25 - $23.50/hr

Assesses or ensures necessary assessment by a licensed RN for patients who present for assessment. Upon assessment of the patient, coordinates with the physician to ensure appropriate treatment is ...

WNS Global Services

Sr Nurse - Clin. Education

Houston, TX · Remote

$80K - $95K/yr

... RN, LVN, or LPN license in a state or territory of the U.S., required 2 years of prior experience ... Remote education/training experience a plus Ability to flex work hours based on business needs ...

WNS Global Services

Sr Nurse - Clin. Education

Houston, TX · On-site +1

$80K - $95K/yr

... RN, LVN, or LPN license in a state or territory of the U.S., required • 2 years of prior ... • Remote education/training experience a plus • Ability to flex work hours based on business ...

Scribe-X

Remote Medical Scribe

Houston, TX · Remote

$14 - $17/hr

Anyone looking to begin a career in medicine (MD, DO, PA, NP, or RN) should consider becoming a medical scribe first! Scribe Pay Structure: $11/hour - No scribe experience $12/hour - 6+ months scribe ...

Scribe-X

Remote Medical Scribe

Houston, TX · Remote

$14 - $17/hr

Anyone looking to begin a career in medicine (MD, DO, PA, NP, or RN) should consider becoming a medical scribe first! Summary of Position Description: The Scribe-X medical scribe is a critical member ...

Inizio

Field Service Representative

Houston, TX · Remote

$46K - $85K/yr

Prepare for andparticipatein all requiredfield meetingsand training classes at local or remote ... Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT) * Must live within 25 miles of ...

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Remote Telephonic Rn information

See Sugar Land, TX salary details

$14

$32

$53

How much do remote telephonic rn jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote telephonic rn in Sugar Land, TX is $32.71, according to ZipRecruiter salary data. Most workers in this role earn between $26.49 and $34.47 per hour, depending on experience, location, and employer.

How does a remote telephonic RN effectively manage patient care without in-person interactions?

As a Remote Telephonic RN, you'll rely on strong communication skills and clinical judgment to assess patient needs, provide education, and coordinate care through phone or video calls. You'll use electronic health records and established protocols to guide your conversations, triage symptoms, and escalate care when necessary. While you won't be physically present, building trust and rapport with patients is crucial, and collaboration with physicians, case managers, and other healthcare professionals ensures patients receive comprehensive support. Staying organized and adaptable is key, as you'll often manage multiple cases and rapidly changing priorities throughout your workday.

What is the difference between Remote Telephonic Rn vs Remote Triage Nurse?

AspectRemote Telephonic RnRemote Triage Nurse
CertificationsRN license, CPR, Basic Life SupportRN license, Triage certification (optional)
Work EnvironmentPhone-based, healthcare call centers or telehealth platformsPhone-based, emergency or non-emergency triage settings
Employer & IndustryHospitals, telehealth companies, insurance providersUrgent care, telehealth, insurance companies

Remote Telephonic Rns and Remote Triage Nurses both provide healthcare support via phone, requiring RN licensure. However, Remote Triage Nurses focus specifically on assessing patient symptoms to determine urgency, often in emergency or urgent care contexts. Remote Telephonic Rns may handle a broader range of patient inquiries, health education, and follow-up care. Both roles are vital in telehealth, but Triage Nurses typically require specialized triage training for emergency assessments.

What does a remote telephonic RN do?

As a remote telephonic RN, you help manage cases and use the phone to contact patients or healthcare providers as necessary. In your role as a nurse, you may conduct a telephonic assessment of patient needs, provide triage recommendations, or give remote instructions for care to patients who need additional help. Remote telephonic registered nurses often help reduce costs, ensure continuity of care, educate patients about products, discuss side effect management, or resolve complex payer and reimbursement issues. As a remote nurse, you may be able to work from home or a private office, though some companies use the word remote to refer to remote care rather than working from home.

What are the key skills and qualifications needed to thrive as a remote telephonic RN?

To thrive as a Remote Telephonic RN, you need a valid RN license, strong clinical assessment skills, and experience in case management or telephone triage. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication systems is typically required. Excellent communication, active listening, and problem-solving skills are essential for building rapport and accurately assessing patient needs over the phone. These abilities ensure safe, effective care delivery and patient satisfaction in a remote healthcare environment.

What is a remote telephonic RN?

A Remote Telephonic RN is a registered nurse who provides patient care and health guidance over the phone or through virtual communication, rather than in person. They often work from home or a call center, helping patients with medical advice, triage, health education, and care coordination. These nurses play a vital role in telehealth services, supporting patients with chronic conditions, medication management, and post-hospital follow-up. Their work helps improve access to care and ensures patients receive timely support, especially when in-person visits are not possible.
More about Remote Telephonic Rn jobs
What are popular job titles related to Remote Telephonic Rn jobs in Sugar Land, TX? For Remote Telephonic Rn jobs in Sugar Land, TX, the most frequently searched job titles are:
What job categories do people searching Remote Telephonic Rn jobs in Sugar Land, TX look for? The top searched job categories for Remote Telephonic Rn jobs in Sugar Land, TX are:
What cities near Sugar Land, TX are hiring for Remote Telephonic Rn jobs? Cities near Sugar Land, TX with the most Remote Telephonic Rn job openings:
Remote Telephonic Rn jobs near you
Infographic showing various Remote Telephonic Rn job openings in Sugar Land, TX as of August 2026, with employment types broken down into 3% As Needed, 53% Full Time, 15% Part Time, and 29% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $68,040 per year, or $32.7 per hour.

Remote Intake Coordinator

SUN Behavioral Houston

Houston, TX • On-site, Remote

$17.25 - $23.50/hr

Other

Re-posted 14 days ago

Job description

Position Summary:
Receives inquiry calls and assists the caller with scheduling a face-to-face assessment or provide triage to the appropriate community referral based on patient need. Assesses or ensures necessary assessment by a licensed RN for patients who present for assessment. Upon assessment of the patient, coordinates with the physician to ensure appropriate treatment is provided either at the hospital or another appropriate provider in the community. Ensures appropriate screening of medical and behavioral emergency conditions. Completes all administrative processes of the admission for treatment including, as appropriate, the initial authorization of care with the insurance company/third-party payor. Able to work through and accept referrals through various platforms, Kno2, Carelink, Open Beds, Xferral, Bed Board.
Position Responsibilities:
Clinical / Technical Skills (40% of performance review)
  • Demonstrates excellent phone skills including inquiry calls, explanation of assessment processes, scheduling appointments and successful closure of a call while avoiding phone therapy.
  • States the procedure for managing a crisis call and identifies when to activate EMS services. Identifies safety and risk of each call.
  • Documents all inquiry calls, completely, to include all applicable information on prospect form in Wellsky.
  • Makes appropriate referrals to community resources if not scheduling an assessment
  • States the process and reasoning for all follow up calls either to confirm an assessment, inquire about no-show status, or rescheduling an assessment to include documentation reflecting same.
  • Enters all inquiry calls into Wellsky with all data needed to further action or follow up
  • Shows competency and understanding of the review of the medical screen; as appropriate, notifies the RN for additional review and action.
  • States the working definition and procedure for managing medically and psychiatric emergencies according to EMTALA guidelines as well as hospital policies.
  • Identifies and triages emergent patients and prioritizes care based on same.
  • Completes the clinical screening and assessment tool (intake assessment) with concise, clear documentation.
  • As applicable, identifies the need for additional screening for substance use, nutrition needs, functional needs, and abuse for children/adolescents, school and development screening.
  • Demonstrates understanding of admission criteria for inpatient, partial hospitalization, intensive outpatient hospitalization and outpatient levels of care.
  • Documents any special needs related to spiritual or cultural needs.
  • Demonstrates a working knowledge of community mental health and substance use programs/referral to be offered for all patients not at imminent risk nor requiring services at a higher level of care as provided at the hospital.
  • By demonstrating competency and thorough clinical understanding, ensures that each patient is seen by a physician or has had a consult by a physician to obtain treatment recommendations and disposition.
  • Upon admission to a treatment program within the hospital, notifies the unit staff of the patients level of acuity, chief compliant and history of illness leading to admission, medical concerns and attending physician.
  • Evidences understanding of all hospital required forms for admission and completion of these admission forms for each department as applicable.
  • Knowledge of state local laws, ordinances and practices governing involuntary hospitalization and ensure compliance with same.
  • Ensure correct information on EMTALA log to include all timelines and no blanks in documentation.
  • Demonstrates understanding of utilization review process to include treatment criteria and precertification payor to obtain initial authorization of care and document same with pass to the Utilization Management team for concurrent reviews.
  • Demonstrates an ability to be flexible, organized and function well in stressful situations.
  • Treats patients and their families with respect and dignity, ensures confidentiality of patients records.
  • Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.
  • Ensures that documentation meets current standards and policies.
  • Answers the telephone in a polite manner and communicates information to the appropriate staff/family member.
  • Individuals with a Registered Nurse license:
    • Enter orders into Wellsky for admission and other orders as needed. This includes the follow up documentation required for PRN medication and first dose monitoring
    • Knowledgeable of medications, including psychotropic drugs, and their correct administration based on the age of the patient and their clinical condition as demonstrated by observation of education completed with the patient/family members
    • Conducts nurse to nurse report.
  • Perform other duties as required

Safety (15% of performance review)
  • Strives to create a safe, healing environment for patients and family members
  • Follows all safety rules while on the job.
  • Reports near misses, as well as errors and accidents promptly.
  • Corrects minor safety hazards.
  • Communicates with peers and management regarding any hazards identified in the workplace.
  • Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
  • Participates in quality projects, as assigned, and supports quality initiatives.
  • Supports and maintains a culture of safety and quality.

Teamwork (15% of performance review)
  • Works well with others in a spirit of teamwork and cooperation.
  • Responds willingly to colleagues and serves as an active part of the hospital team.
  • Builds collaborative relationships with patients, families, staff, and physicians.
  • The ability to retrieve, communicate, and present data and information both verbally and in writing as required
  • Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
  • Demonstrates adequate skills in all forms of communication.
  • Adheres to the Standards of Behavior

Integrity (15% of performance review)
  • Strives to always do the right thing for the patient, coworkers, and the hospital
  • Adheres to established standards, policies, procedures, protocols, and laws.
  • Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
  • Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
  • Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
  • Exemplifies professionalism through good attendance and positive attitude, at all times.
  • Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
  • Ensures proper documentation in all position activities, following federal and state guidelines.

Compassion (15% of performance review)
  • Demonstrates accountability for ensuring the highest quality patient care for patients.
  • Willingness to be accepting of those in need, and to extend a helping hand
  • Desire to go above and beyond for others
  • Understanding and accepting of cultural diversity and differences

Education
  • Required: Meeting state requirements, a Bachelors or Masters degree in Nursing, RN license.
  • Maintains education and development appropriate for position.

Experience
  • Required: One to three years of experience in a behavioral health setting.
  • Preferred: Previous assessment and evaluation experience in a behavioral health setting.

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