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Remote Telephonic Rn Jobs in Rochester Hills, MI

BetterHelp

Licensed Psychologist - Remote

Detroit, MI · Remote

$650/wk

Work from the comfort of home (fully remote) * Flexible schedule - you set your own hours. * Free ... Also, we are unable to accept substance abuse counselors, school counselors, registered nurses ...

ModuleMD

Be Seen First

Clinical Implementation/Onboarding Specialist [Hybrid]

Grand Blanc, MI · Remote

$90K - $120K/yr

Clinical Implementation/Onboarding Specialist RN or Licensed Midlevel (NP/PA) - Allergy, Immunology ... Participate in go-live support, including onsite or remote presence on launch day to address ...

Sedgwick

Field Case Manager

Detroit, MI · On-site +1

... remote work environment that allows face-to-face interaction with injured workers and medical ... AND LICENSING RN licensure preferred; or bachelor's degree in health or human services field ...

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Remote Telephonic Rn information

See Rochester Hills, MI salary details

$15

$33

$55

How much do remote telephonic rn jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote telephonic rn in Rochester Hills, MI is $33.58, according to ZipRecruiter salary data. Most workers in this role earn between $27.21 and $35.38 per hour, depending on experience, location, and employer.

What is a remote telephonic RN?

A Remote Telephonic RN is a registered nurse who provides patient care and health guidance over the phone or through virtual communication, rather than in person. They often work from home or a call center, helping patients with medical advice, triage, health education, and care coordination. These nurses play a vital role in telehealth services, supporting patients with chronic conditions, medication management, and post-hospital follow-up. Their work helps improve access to care and ensures patients receive timely support, especially when in-person visits are not possible.

What does a remote telephonic RN do?

As a remote telephonic RN, you help manage cases and use the phone to contact patients or healthcare providers as necessary. In your role as a nurse, you may conduct a telephonic assessment of patient needs, provide triage recommendations, or give remote instructions for care to patients who need additional help. Remote telephonic registered nurses often help reduce costs, ensure continuity of care, educate patients about products, discuss side effect management, or resolve complex payer and reimbursement issues. As a remote nurse, you may be able to work from home or a private office, though some companies use the word remote to refer to remote care rather than working from home.

What are the key skills and qualifications needed to thrive as a remote telephonic RN?

To thrive as a Remote Telephonic RN, you need a valid RN license, strong clinical assessment skills, and experience in case management or telephone triage. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication systems is typically required. Excellent communication, active listening, and problem-solving skills are essential for building rapport and accurately assessing patient needs over the phone. These abilities ensure safe, effective care delivery and patient satisfaction in a remote healthcare environment.

How does a remote telephonic RN effectively manage patient care without in-person interactions?

As a Remote Telephonic RN, you'll rely on strong communication skills and clinical judgment to assess patient needs, provide education, and coordinate care through phone or video calls. You'll use electronic health records and established protocols to guide your conversations, triage symptoms, and escalate care when necessary. While you won't be physically present, building trust and rapport with patients is crucial, and collaboration with physicians, case managers, and other healthcare professionals ensures patients receive comprehensive support. Staying organized and adaptable is key, as you'll often manage multiple cases and rapidly changing priorities throughout your workday.

What is the difference between Remote Telephonic Rn vs Remote Triage Nurse?

AspectRemote Telephonic RnRemote Triage Nurse
CertificationsRN license, CPR, Basic Life SupportRN license, Triage certification (optional)
Work EnvironmentPhone-based, healthcare call centers or telehealth platformsPhone-based, emergency or non-emergency triage settings
Employer & IndustryHospitals, telehealth companies, insurance providersUrgent care, telehealth, insurance companies

Remote Telephonic Rns and Remote Triage Nurses both provide healthcare support via phone, requiring RN licensure. However, Remote Triage Nurses focus specifically on assessing patient symptoms to determine urgency, often in emergency or urgent care contexts. Remote Telephonic Rns may handle a broader range of patient inquiries, health education, and follow-up care. Both roles are vital in telehealth, but Triage Nurses typically require specialized triage training for emergency assessments.

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Remote Telephonic Rn jobs near you
Infographic showing various Remote Telephonic Rn job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 2% As Needed, 55% Full Time, 15% Part Time, 1% Temporary, and 27% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $69,854 per year, or $33.6 per hour.

Director, Integrated Care Team (ICT) Care Coordination

Amerihealth Caritas

Southfield, MI • Remote

Full-time

Re-posted 24 days ago

AmeriHealth Caritas rating

8.3

Company rating: 8.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

132nd of 315 rated insurance

Job description

Role Overview: The Director, ICT Care Coordination, is responsible for leading the strategic direction, operational execution, and performance of care coordination and population health programs within the assigned market to ensure the delivery of high-quality, compliant, and member-centered clinical and non-clinical services.

Work Arrangement:

  • Remote – Fully remote associate must be located in Michigan (MI).
  • Some travel to state and other meetings will be required

Responsibilities:

  • Partner with the Market Chief Medical Officer (CMO) and other market leaders to develop, execute, and monitor the plan’s population health strategy while supporting equitable, whole-person care for members.
  • Collaborate with CMO, Quality Director, and other market leaders and evaluate continuous quality improvement and process optimization efforts across care coordination programs and initiatives
  • Oversee market-specific clinical programs, including Case Management (CM), Bright Start Maternity program, and Community Outreach
  • Ensure alignment of care coordination programs with population health strategy, enterprise policies, and contractual requirements
  • Direct and oversee Care Coordination – Integrated Care Team (ICT) clinical and non-clinical staff; support staffing, hiring, and professional development
  • Ensure compliance with state, federal, and contract requirements, including the Michigan Department of Health & Human Services (MDHHS) contract
  • Implement processes for identifying, assessing, and developing care plans for members with special healthcare needs
  • Ensure coordination of care across physical health, behavioral health, and community-based services
  • Serve as the primary point of contact with state regulatory agencies on care coordination-related activities
  • Develop and implement engagement strategies for members
  • Ensure effective coordination of services across multiple healthcare entities and providers
  • Drive integration of care coordination and disease management within population health and quality improvement initiatives
  • Lead performance measurement efforts to assess and improve health outcomes and operational effectiveness
  • Monitor transition of care programs and care coordination quality performance metrics; implement corrective actions as needed
  • Serve as liaison between market and enterprise leadership; share best practices and align strategies
  • Partner with regulatory, external quality review organizations such as (but not limited to) the National Committee for Quality Assurance (NCQA), and Quality Assessment and Performance Improvement (QAPI) teams
  • Prepare and deliver reporting, including key performance indicators (KPIs), program performance, and utilization trends
  • Support procurement activities (RFPs/RFIs) and provide subject-matter expertise for care coordination and population health expansion efforts
  • Perform other duties as assigned

Education & Experience:

  • Bachelor’s degree in Nursing or other health related field with an active, unrestricted Registered Nurse (RN) licensure in MI required plus a Masters Degree or other advanced degree in nursing, social work, health services research, health policy, information technology, or other relevant field
  • 3 to 5 years of progressive management experience, including staff management, within a Medicaid managed care environment
  • 3 years of experience leading case management programs, including program design, implementation, and strategic execution
  • 3 years of experience with NCQA standards and regulatory guidelines
  • Certified Case Manager (CCM) certification required
  • Experience developing, driving, and measuring clinical operations, population health strategy, and performance improvement initiatives preferred

Licensure:

  • Active, unrestricted RN licensure in MI required.

Skills & Abilities:

  • Strong leadership and team management skills with the ability to lead multidisciplinary clinical and non-clinical teams
  • Deep understanding of population health, care coordination, and managed care operations
  • Knowledge of Medicaid regulations, state contract requirements, and compliance standards
  • Proven ability to design, implement, and optimize clinical programs and operational workflows
  • Strong analytical and performance management capabilities with a focus on outcomes and quality improvement
  • Excellent communication and collaboration skills, with the ability to engage executive leadership and external stakeholders
  • Ability to manage multiple priorities and drive execution in a complex, highly regulated environment
  • Strategic thinker with the ability to translate population health goals into actionable operational plans

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

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