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Remote Telephonic Rn Jobs in Concord, CA (NOW HIRING)

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Remote Telephonic Rn information

See Concord, CA salary details

$18

$40

$65

How much do remote telephonic rn jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote telephonic rn in Concord, CA is $40.04, according to ZipRecruiter salary data. Most workers in this role earn between $32.45 and $42.21 per hour, depending on experience, location, and employer.

What is a remote telephonic RN?

A Remote Telephonic RN is a registered nurse who provides patient care and health guidance over the phone or through virtual communication, rather than in person. They often work from home or a call center, helping patients with medical advice, triage, health education, and care coordination. These nurses play a vital role in telehealth services, supporting patients with chronic conditions, medication management, and post-hospital follow-up. Their work helps improve access to care and ensures patients receive timely support, especially when in-person visits are not possible.

What does a remote telephonic RN do?

As a remote telephonic RN, you help manage cases and use the phone to contact patients or healthcare providers as necessary. In your role as a nurse, you may conduct a telephonic assessment of patient needs, provide triage recommendations, or give remote instructions for care to patients who need additional help. Remote telephonic registered nurses often help reduce costs, ensure continuity of care, educate patients about products, discuss side effect management, or resolve complex payer and reimbursement issues. As a remote nurse, you may be able to work from home or a private office, though some companies use the word remote to refer to remote care rather than working from home.

What are the key skills and qualifications needed to thrive as a remote telephonic RN?

To thrive as a Remote Telephonic RN, you need a valid RN license, strong clinical assessment skills, and experience in case management or telephone triage. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication systems is typically required. Excellent communication, active listening, and problem-solving skills are essential for building rapport and accurately assessing patient needs over the phone. These abilities ensure safe, effective care delivery and patient satisfaction in a remote healthcare environment.

How does a remote telephonic RN effectively manage patient care without in-person interactions?

As a Remote Telephonic RN, you'll rely on strong communication skills and clinical judgment to assess patient needs, provide education, and coordinate care through phone or video calls. You'll use electronic health records and established protocols to guide your conversations, triage symptoms, and escalate care when necessary. While you won't be physically present, building trust and rapport with patients is crucial, and collaboration with physicians, case managers, and other healthcare professionals ensures patients receive comprehensive support. Staying organized and adaptable is key, as you'll often manage multiple cases and rapidly changing priorities throughout your workday.

What is the difference between Remote Telephonic Rn vs Remote Triage Nurse?

AspectRemote Telephonic RnRemote Triage Nurse
CertificationsRN license, CPR, Basic Life SupportRN license, Triage certification (optional)
Work EnvironmentPhone-based, healthcare call centers or telehealth platformsPhone-based, emergency or non-emergency triage settings
Employer & IndustryHospitals, telehealth companies, insurance providersUrgent care, telehealth, insurance companies

Remote Telephonic Rns and Remote Triage Nurses both provide healthcare support via phone, requiring RN licensure. However, Remote Triage Nurses focus specifically on assessing patient symptoms to determine urgency, often in emergency or urgent care contexts. Remote Telephonic Rns may handle a broader range of patient inquiries, health education, and follow-up care. Both roles are vital in telehealth, but Triage Nurses typically require specialized triage training for emergency assessments.

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Remote Telephonic Rn jobs near you

Case Management Leader - Fully Remote | Upto $150/hr

Mercor

San Francisco, CA • Remote

$150/hr

Full-time

Re-posted 22 days ago

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Utilisation Management / Case Management leader (RN/Physician-advisor)
Type: Contract
Compensation: $100–$150/hour
Location: Remote

Role Responsibilities

  • Lead utilisation management and case management operations, including concurrent review, retrospective review, discharge planning, and care coordination.
  • Evaluate AI-generated medical necessity determinations and clinical review outputs for accuracy and clinical appropriateness.
  • Conduct and oversee clinical reviews against InterQual, MCG, or Milliman care guidelines to support admission and level-of-care determinations.
  • Manage the physician advisor program to support complex UM cases, peer-to-peer review requests, and denial appeals.
  • Coordinate with clinical teams, payers, and post-acute providers to facilitate appropriate care transitions and discharge planning.
  • Annotate AI outputs and provide structured clinical feedback to support AI training datasets.

Qualifications

Must-Have

  • 5+ years of experience in utilisation management, case management, or clinical review, with at least 2 years in a leadership role.
  • Active clinical licensure (RN required; physician advisor/MD preferred) with strong medical necessity review expertise.
  • Deep knowledge of InterQual, MCG, or Milliman clinical review criteria.
  • Expertise in CMS Two-Midnight Rule, observation status regulations, and inpatient criteria.
  • Experience managing physician advisor programs and peer-to-peer review processes with payers.
  • Exceptional written and verbal English communication skills.
  • High attention to detail with the ability to critically evaluate clinical documentation and AI-generated UM outputs.

Preferred

  • CPUR, ACM, or CCM credential.
  • MD or DO with UM/physician advisor experience preferred for physician advisor roles.
  • Experience with UM software platforms (Allscripts, Utilisation Management software, or equivalent).
  • Familiarity with AI tools and comfort evaluating AI-generated clinical review content.
  • Background in health system, ACO, or value-based care organisation UM programs.

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.