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Remote Telephone Operator Jobs in Villa Rica, GA

HonorBuilt

Remote Support Technician

Atlanta, GA · Remote

$17/hr

A can do approach for receiving customer issues through telephone, email and other avenues ... Diagnosis and troubleshooting of Windows 11 Operating Systems. * High touch communication with our ...

HonorBuilt

Remote Support Technician

Atlanta, GA · On-site +1

$17/hr

A "can do" approach for receiving customer issues through telephone, email and other avenues ... Diagnosis and troubleshooting of Windows 11 Operating Systems. * High touch communication with our ...

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

Be a Pleio GoodStarter (Remote) Be a Part of Something Bigger and Better. Work from Home! Who We Are: Individuals diagnosed with a chronic disease often feel overwhelmed, frustrated, and confused.

Five Star Solutions

Customer Service Mon-Fri

Atlanta, GA · Remote

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY Qualifications * 1 year of previous call center or ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Villa Rica, GA

Remote Telephone Operator information

See Villa Rica, GA salary details

$7

$15

$22

How much do remote telephone operator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote telephone operator in Villa Rica, GA is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Villa Rica, GA? For Remote Telephone Operator jobs in Villa Rica, GA, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Villa Rica, GA look for? The top searched job categories for Remote Telephone Operator jobs in Villa Rica, GA are:
What cities near Villa Rica, GA are hiring for Remote Telephone Operator jobs? Cities near Villa Rica, GA with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Remote Support Technician

Remote Support Technician

HonorBuilt

Atlanta, GA • Remote

$17/hr

Full-time

Posted 13 days ago

Job description

QSR System Support

We kindly ask that applicants do not call. All inquiries must be submitted through the application portal.

HonorBuilt is an IT services company specializing in restaurants and other multi-location businesses. Services include technology roll-outs, hot spare programs, on demand site visits, NCR certified help desk, and corporate IT support. Our 24/7 helpdesk provides service to national brands like Chick-fil-A, Burger King, Popeye's and Jim n Nick's, as well as dozens of smaller local clients. Irrespective of size, we treat everyone with exceptional service.

We need talented troubleshooters with excellent communication skills who want to learn and advance their careers. The role requires a high touch and accurate responses to our national restaurant chains and their franchisees. On a daily basis you will handle a high volume of calls and emails, providing assistance for POS, IT and Networking issues. Our goal is to resolve problems and implement solutions on the first contact so our customers can get back to feeding hungry people!

This job will be four, 10-hour overnight shifts. The exact shift schedule will be determined soon.

Essential Duties and Responsibilities:

  • A can do approach for receiving customer issues through telephone, email and other avenues.
  • Diagnosis and troubleshooting issues for Point-of-Sale Systems (Aloha, SICOM and others).
  • Diagnosis and troubleshooting of networking issues, wired and wireless.
  • Diagnosis and troubleshooting of Windows 11 Operating Systems.
  • High touch communication with our customers is critical - keeping them informed of ticket progress, notifying them of impending changes or agreed outages.

Additional Duties and Responsibilities:

  • Improve customer service, perception and satisfaction.
  • Ability to work in a team and communicate effectively at all levels of the organization.
  • Escalate issues that cannot be completed within agreed service levels.
  • Document internal processes and procedures related to duties and responsibilities.
  • Responsible for full documentation of tasks, and meeting of commitments in ConnectWise.
  • Service awareness of customers' key IT services for which support is being provided.
  • Interact with vendors to support hardware and software.
  • Learn and practice our Values.

Candidate Requirements include:

  • A proven Customer Service background or Technical Support role in a 24/7 Call/Contact Center.
  • Exceptional ability to research and troubleshoot technology problems.
  • Ability to prioritize and handle multiple tasks.
  • Excellent written and verbal skills.
  • Ability to adapt to changing procedures and equipment.
  • A successful background check, drug screening and technical interview.
  • Must reside and be authorized to work in the U.S.