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Remote Telephone Operator Jobs in Villa Rica, GA

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Customer Service Representative (GoodStarter Remote)

Atlanta, GA ยท Remote

$16.50 - $22.25/hr

Be a Pleio GoodStarter (Remote) Be a Part of Something Bigger and Better. Work from Home! Who We Are: Individuals diagnosed with a chronic disease often feel overwhelmed, frustrated, and confused.

Remote Customer Service Representative

Atlanta, GA ยท Remote

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join a National Top Workplace Named a Top Workplace in the USA, and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always ...

Remote Customer Service Representative

Atlanta, GA ยท On-site +1

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join a National Top Workplace Named a Top Workplace in the USA, and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always ...

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Remote Telephone Operator information

See Villa Rica, GA salary details

$7

$15

$22

How much do remote telephone operator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote telephone operator in Villa Rica, GA is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are popular job titles related to Remote Telephone Operator jobs in Villa Rica, GA?

For Remote Telephone Operator jobs in Villa Rica, GA, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Villa Rica, GA look for?

The top searched job categories for Remote Telephone Operator jobs in Villa Rica, GA are:

What cities near Villa Rica, GA are hiring for Remote Telephone Operator jobs?

Cities near Villa Rica, GA with the most Remote Telephone Operator job openings:

Entry-Level Remote Client Representative

Globe Life American Income Division

Atlanta, GA โ€ข On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Life

Posted 7 days ago


Job description

Entry-Level Remote Client Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Ambition Over Experience
Build a Career with Flexibility, Growth & Purpose
Are you ready to build a career where your attitude, work ethic, and willingness to learn matter more than your previous experience?
AO is seeking motivated, goal-oriented individuals to join our team as Entry-Level Remote Client Representatives. This is an excellent opportunity for professionals looking to build a long-term career while working from home in a supportive, mentorship-driven environment.
In this role, you'll help clients understand their available benefits, provide exceptional customer service, and build lasting relationships-all while developing valuable communication, leadership, and professional skills.
No prior insurance experience is required. We provide comprehensive training and ongoing mentorship.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while creating rewarding career opportunities built on mentorship, growth, and performance.
What You'll Do
As an Entry-Level Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Service Responsibilities
  • Meet with clients through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Build strong, long-term client relationships
  • Maintain accurate client records and documentation
Professional Development
  • Participate in structured virtual training and mentorship
  • Develop communication, customer service, and leadership skills
  • Learn industry products, systems, and best practices
  • Receive coaching from experienced leaders
  • Collaborate with a supportive remote team focused on growth and success
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Comprehensive Training & Mentorship
  • No prior experience required
  • Structured onboarding
  • Weekly coaching and development
  • Leadership mentoring
  • Ongoing professional growth opportunities
Career Advancement
  • Performance-based promotions
  • Leadership development programs
  • Promotion from within
  • Long-term management opportunities
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Advanced virtual technology and collaboration tools
Qualifications
We're looking for individuals who demonstrate:
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Strong work ethic and reliability
  • Ability to work independently in a remote environment
  • Adaptability and coachability
  • Professionalism and integrity
  • Desire for continuous personal and professional growth
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Sales
  • Administrative Support
  • Client Relations
  • Call Center Operations

No insurance experience is required. We hire for attitude, coachability, and a desire to grow.
Why Join AO?
At AO, we believe success is earned through commitment, consistency, and continuous learning-not simply years of experience.
Our culture is built around:
  • Professional mentorship
  • Leadership development
  • Work-life flexibility
  • Team collaboration
  • Performance-based advancement
  • Helping working families protect what matters most

You'll be supported by experienced leaders who are committed to helping you develop the skills, confidence, and experience needed to build a rewarding long-term career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Get Started?
If you're looking for a flexible remote career where your ambition drives your growth, your effort determines your success, and your future is built on opportunity, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Grow with Purpose. Build Your Future. ๐Ÿš€