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Remote Telephone Operator Jobs in Spring, TX (NOW HIRING)

... telephone, and other office equipment. Occasional travel to other Company offices and field locations, often in remote locations may be required during normal field operating conditions (day/night ...

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Remote- Customer Experience Service

Houston, TX · Remote

$15.25 - $20.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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Remote Telephone Operator information

See Spring, TX salary details

$8

$15

$22

How much do remote telephone operator jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for remote telephone operator in Spring, TX is $15.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Spring, TX? For Remote Telephone Operator jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Spring, TX look for? The top searched job categories for Remote Telephone Operator jobs in Spring, TX are:
What cities near Spring, TX are hiring for Remote Telephone Operator jobs? Cities near Spring, TX with the most Remote Telephone Operator job openings:
Infographic showing various Remote Telephone Operator job openings in Spring, TX as of June 2026, with employment types broken down into 1% As Needed, 48% Full Time, 44% Part Time, 5% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,058 per year, or $15.9 per hour.
Customer Service Representative - Part Time (Remote)

Customer Service Representative - Part Time (Remote)

GetixHealth

Houston, TX • On-site, Remote

$17/hr

Part-time

Posted 25 days ago


GetixHealth rating

5.9

Company rating: 5.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

336th of 429 rated business services


Job description

We look for people who have an internal drive to do a good job whether someone is watching them or not. People who take initiative and know the quality of their work reflects themselves. People who succeed with us tend to be thoughtful, detail-oriented, communicative. They are proactive, professional, responsible, well-spoken and polite. They are accountable to themselves and others.
HealthCare Customer Service Representatives ensure that client-assigned healthcare accounts are billed and paid both accurately and timely. They perform their duties in accordance with applicable laws and regulations and GetixHealth's policies and procedures. CSR's assist patients with billing inquiries, payments, payment plans, claims, benefits, and coverage.
Remote positions have to first pass our home Internet Service passing company assigned Internet Speed Test. Remote positions will receive their equipment as well.
Schedule: Monday - Thursday 12:00pm - 5:00pm
Compensation: $17.00 + eligible for a quarterly bonus
Position Responsibilities
  • Medical Collections
  • Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts.
  • Gathering information, performing research and resolving customer inquiries.
  • Communicate appropriate options for resolution in a timely manner.
  • Inform customers/patients about services available and assess their needs.
  • Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required.
  • Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness.

Other duties as assigned:
  • Successful accomplishments and primary accountabilities of this position will depend upon establishing and maintaining effective working relationships with a variety of people both inside and outside of the functional area. Such people may include, but are not limited to: interdepartmental leadership, education and development, the patient, client hospital staff, government, insurance company representatives, vendors, compliance, finance, decision support and contact management as well as GetixHealth' s officers, senior management and staff.

Requirements Education and Experience
  • High school diploma or college degree from an accredited college or university.
  • Spanish fluency preferable.
  • Two to five years industry experience in medical revenue cycle management is preferred.
  • Medical experience, either practical or classroom knowledge needed.
  • Proven understanding of the medical revenue cycle.
  • Demonstrated excellent verbal, written and interpersonal communication skills.
  • Demonstrated knowledge of HIPAA rules and regulations.
  • Attention to detail.
  • Good attendance record.
  • Proven ability to work collaboratively in a team environment.
  • Demonstrated ability to perform work in alignment with company mission and values.
  • Proven PC proficiency in MS Office Suite Applications.

Work Environment / Physical Requirements
  • Remote positions have to first pass our home Internet Service passing company assigned Internet Speed Test.
  • The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone (provided by GetixHealth)
  • Occasional lifting may be required up to 25 lbs.
  • Must be able to sit for extended periods of time with frequent bending and stooping

GetixHealth is an equal employment opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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