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Remote Telephone Operator Jobs in Grapevine, TX (NOW HIRING)

AO Globe Life

Remote Work From Home Representative

Dallas, TX · On-site +1

$15.75 - $21.50/hr

Remote Work From Home Representative 100% Remote | Entry-Level Friendly | Full Training Provided | Flexible Schedule Looking for a remote opportunity where you can learn, grow, and build a long-term ...

SmartStop 3PM

Customer Experience Agent

Arlington, TX · Remote

$16 - $18/hr

This job can be 100% remote after training. Essential Job Functions and Responsibilities ... telephone, email, online chat, or SMS. * Ensures that appropriate actions are taken to resolve ...

Always On Call Corp

Be Seen First

After-Hours Care Specialist (1099 Contractor)

Dallas, TX · Remote

$11 - $21/hr

This is a remote 1099 contractor position that can be performed from anywhere within the ... Knowledge of the WellSky (formerly ClearCare) operating system is preferred but not required.

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Remote Telephone Operator information

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$8

$16

$23

How much do remote telephone operator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote telephone operator in Grapevine, TX is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Grapevine, TX? For Remote Telephone Operator jobs in Grapevine, TX, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Grapevine, TX look for? The top searched job categories for Remote Telephone Operator jobs in Grapevine, TX are:
What cities near Grapevine, TX are hiring for Remote Telephone Operator jobs? Cities near Grapevine, TX with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you

PBX Operator - PRN

Texas Health Resources

Fort Worth, TX • On-site, Remote

Other

Medical, Dental, Retirement, PTO

Re-posted 7 days ago

Texas Health Resources rating

7.8

Company rating: 7.8 out of 10

Based on 345 frontline employees who took The Breakroom Quiz

130th of 887 rated healthcare providers

Job description

PBX Operator (PRN)

Fast-paced, high-volume clinic looking for a top skilled PBX Operator

Work location:  1325 Pennsylvania Avenue   Fort Worth, Texas 76104 & remote work

Work hours:  PRN - Three 10 hour shifts per week, as needed.  Weekends required

Department Highlights:

         Friendly, efficient team

         Remote work at least 50% of the time

         Competitive compensation

Here's What You Need:

         High School Diploma or equivalent REQUIRED

         One year of experience as a Dispatcher, Communication Specialist, Customer Service Representative or similar position in a communication or dispatch center REQUIRED

         Two years of Hospital experience (preferred)

What You Will Do:

         Answer incoming calls to the hospital switchboard in a timely manner, directing calls to the correct location or assisting with needed phone numbers

         Answer questions regarding basic operation of telephone system

         Transfer calls to appropriate departments for problem resolution as needed

         Overhead pages to locate physicians and relay approved information to employees and visitors

         Document all page requests either automatically through paging system and/or manually using written records

Additional perks of being a Texas Health employee:

         Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

         Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

         Strong Unit Based Council (UBC).

         A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

At Texas Health Resources, our mission is "to improve the health of the people in the communities we serve."  We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2.200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area.  Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.           

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What Texas Health Resources employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Texas Health Resources

Sourced by ZipRecruiter

Texas Health Resources is a major player in the healthcare industry, located in Arlington, TX, US. With its roots dating back to 1922, and an amalgamation of multiple area hospitals in 1982, the organization has since evolved into one of the largest faith-based, nonprofit health systems in the United States, taking care and improving the health of people in the communities it serves. Staying aligned with its aim to enhance public health, the company's core services encompass a wide range of medical treatments, general wellness programs, fitness, and rehabilitation, continually expanding its healthcare infrastructure, and establishing collaborations for advanced medical research.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Arlington, TX, US

Year founded

1997

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