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Remote Telephone Operator Jobs in Provo, UT (NOW HIRING)

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Remote Telephone Operator information

See Provo, UT salary details

$8

$16

$23

How much do remote telephone operator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote telephone operator in Provo, UT is $16.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Provo, UT? For Remote Telephone Operator jobs in Provo, UT, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Provo, UT look for? The top searched job categories for Remote Telephone Operator jobs in Provo, UT are:
What cities near Provo, UT are hiring for Remote Telephone Operator jobs? Cities near Provo, UT with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you

Speech/Language Pathologist Assistant

Braintree Educational Services

Springville, UT • Remote

Part-time

Posted 15 days ago

Job description

Our headquarters are in Springville, Utah, but this position is a remote position - ALL applicants MUST reside in one of the following Braintree work states to be considered for position: ID, IN, MS, ND, OK, TN, UT, WY

The Speech-Language Pathology Assistant (SLPA) will provide remote speech-language therapy services under the guidance of a licensed Speech-Language Pathologist. In this virtual role, the SLPA will support students—primarily those with communication disorders—by following individualized education plans, conducting teletherapy sessions, and monitoring student progress toward IEP goals.

Duties and Responsibilities:
● Provide one-on-one or group speech-language therapy sessions via zoom/google platforms, following goals and protocols outlined by the supervising SLP
● Support the SLP in implementing individualized education plans using digital tools and materials.
● Collect and document data on student performance and progress during virtual sessions
● Maintain regular communication with the supervising SLP regarding student status, challenges, and improvements
● Prepare and organize virtual therapy materials and activities before each session
● Provide support to parents, caregivers, or educators as needed to enhance carryover of speech and or language skills
● Attend remote supervision, team meetings, and professional development training as required
● Additional duties as assigned

Qualifications:
● Completion of an SLPA program from a regionally or nationally accredited institution
● Bachelor’s degree in Communication Sciences and Disorders with required SLPA training.
● Active SLPA license in the state(s) of practice.
● Familiarity with online platforms (e.g., Zoom, Google, or similar)
● Strong computer skills to access to a reliable high-speed internet connection, webcam, and quiet/private workspace
● Excellent written and verbal communication skills
● Preferred: Experience with providing teletherapy session


Working Conditions:
● Remote work environment with minimal distractions
● Reliable high-speed internet connection
● Computer with functioning camera and microphone
● Daytime availability preferred


Physical Requirements:
● Prolonged periods of sitting and working on a computer
● Ability to communicate via video conferencing and telephone
● Visual and auditory acuity sufficient to interpret IEP data and participate in virtual meetings (with or without accommodations)
● Manual dexterity for operating keyboard, mouse, and related technology
● Sustained focus and attention during instruction and documentation

ALL applicants MUST reside in one of the following Braintree work states to be considered for position: ID, IN, MS, ND, OK, TN, UT, WY

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