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Remote Telephone Operator Jobs in Port Richey, FL

Defy Medical

Sales Phone Operator

Tampa, FL · Remote

The Sales Phone Operator role is responsible for being that first line of representation for sales ... telephone calls and emails daily Ability to interact effectively with diverse patients via phone ...

BluZinc

Sales Manager SDR

Tampa, FL · On-site +1

Sales Manager, USA remote based job opening for a Tampa Area, Florida headquartered small ... Contribute to sales strategy, tactics and planning with the CEO and COO * Able to build rapport ...

BluZinc

Sales Manager Director

Tampa, FL · On-site +1

Sales Manager, USA remote based job opening for a Tampa, Florida addressed small independent ... Professional, knowledgeable and well presented - including telephone, video virtual meetings and in ...

Horizonremotecareers

Remote Service Representative

Tampa, FL · Remote

$15 - $20.50/hr

Position Overview We are seeking motivated and customer-focused individuals to join our remote team. In this role, you will assist clients with inquiries, coordinate personalized arrangements, manage ...

Kim Luxe Travel

Travel Customer Service

Tampa, FL · Remote

$14.50 - $19.75/hr

Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...

Hello Sunshine Travels

Customer Service

Tampa, FL · Remote

$14.50 - $19.75/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

Archer Travel Service, Inc

Customer Representative

Tampa, FL · Remote

$14.50 - $19.75/hr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

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All JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Port Richey, FL

Remote Telephone Operator information

See Port Richey, FL salary details

$8

$15

$22

How much do remote telephone operator jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote telephone operator in Port Richey, FL is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Port Richey, FL? For Remote Telephone Operator jobs in Port Richey, FL, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Port Richey, FL look for? The top searched job categories for Remote Telephone Operator jobs in Port Richey, FL are:
What cities near Port Richey, FL are hiring for Remote Telephone Operator jobs? Cities near Port Richey, FL with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Sales Phone Operator

Sales Phone Operator

Defy Medical

Tampa, FL • Remote

Full-time

Medical, Dental, Life, Retirement

Posted 7 days ago

Job description

Salary: $18

Must be a Florida resident to apply


Job Description

At Defy Medical, we are a passionate team with a strong mission and a focused purpose: to #DefyExpectations for our patients and help them live better, healthier lives.

Defy Medical is looking to capitalize on the momentum that comes with being a dedicated leader and innovator in the field of integrative wellness. A large part of that strategy is our growing sales team. The Sales Phone Operator role is responsible for being that first line of representation for sales and our company. You will work closely with our Sales, Renewal, and Intake team, to ensure calls are being directed to the proper channel.

As a Phone Sales Operator, you should be comfortable in a fast-paced inbound/outbound call environment, be a self-starter who is comfortable managing their own time, be results and outcome oriented and above all, dedicated to providing a positive patient experience.


Duties include but are not limited to:

Identify and generate patient sales opportunities by gathering and qualifying new prospects through targeted questions, including but not limited to service of interest, lead source, and demographic information.

Act as the initial compliance checkpoint by assessing and categorizing patient inquiries as qualified or disqualified based on their needs, eligibility, or restrictions.

Ensure a 24-hour turnaround time for responding to missed calls and voicemails, as well as for reviewing and routing email inquiries or support tickets to the appropriate department.

Answer multi-line phone system and direct calls to the appropriate team member or department.

Answer high volume of incoming calls

Check voicemails and return customer calls as needed

Responsible for accurate and complete patient information recorded in the CRM

Maintain high-volume inbound/outgoing communications, with details logged in CRM

Communicate between patient and appropriate Defy department to assist in the intake process as needed

Follow established sales operating and customer service procedures and best practices

Meet all KPI expectations


Skills:

1 + years in healthcare preferred

High School Diploma (Associates in healthcare preferred) or higher

Capable of handling a high volume of inbound telephone calls and emails daily

Ability to interact effectively with diverse patients via phone and email

Willingness to work collaboratively and ability to demonstrate effective teamwork

Ability to execute active listening and problem-solving skills to provide exceptional customer service.

Excellent inter-personal relationship skills and the ability to work with individuals of all levels.

Ability to effectively learn and utilize multiple computer programs.

Ability to prioritize and multi-task.

Genuine interest in therapies related to wellness, quality of life, and hormone therapies


Shift: Monday-Friday 9:00am-5:30pm EST


Salary: $18/hour (not negotiable)


Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible spending account

Health insurance

Life insurance