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Remote Telephone Operator Jobs in Miami, FL (NOW HIRING)

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Pharmacy Technician

Florida City, FL · Remote

$18 - $20/hr

Remote (Florida, Illinois, Indiana, Wisconsin) Pay rate: $18/hr. - $20/hr. Note: Required licensed ... Process customer orders via telephone accurately and efficiently while ensuring compliance within ...

Ourhrconnect

Customer Service Advocate I

Miami Beach, FL · Remote

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Basic computer operating skills. Standard office equipment. We Prefer You Have: * Preferred ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Miami, FL

Remote Telephone Operator information

See Miami, FL salary details

$8

$17

$24

How much do remote telephone operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote telephone operator in Miami, FL is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are popular job titles related to Remote Telephone Operator jobs in Miami, FL?

For Remote Telephone Operator jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Miami, FL look for?

The top searched job categories for Remote Telephone Operator jobs in Miami, FL are:

What cities near Miami, FL are hiring for Remote Telephone Operator jobs?

Cities near Miami, FL with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Miami, FL as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $35,530 per year, or $17.1 per hour.

REMOTE Legal Customer Service Representative - Retainer Specialist

Advocacy Solutions

Plantation, FL • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Fully remote, work from home position. Equipment is provided. $18 hourly AND uncapped monthly bonus potential after 60 days if metrics/goals are met and in good standing.

Job Summary:

Do you want a fulfilling career helping individuals seeking social security disability benefits and/or veterans disability benefits? Our Retainer Specialist guides potential clients through the representation forms process, ensuring we can easily proceed with their claims. Their goal is to obtain signatures so that we can represent the client. The monthly bonus for this role is strongly reliant on this goal. The work hours are Monday – Friday from 9:00 am to 6:00 pm, with one hour for lunch.   This is a remote work from home position. 

Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays.  

Base pay is $18 an hour with eligibility for a monthly bonus that has the potential to increase your income.  You must complete 2 full months of employment to be eligible for the incentive.

Essential Functions:

  • Answer calls on auto dialer from potential clients.
  • Patiently explain the documents to the clients.
  • Walk the clients through the process of how to electronically sign documents via text and email.
  • Document the calls accordingly so that our phone system can dial the next call.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Must have a persuasive phone presence and have the ability to persuade the client to complete the representation forms.
  • Must be tech savvy and must be able to explain to a non-tech savvy client how to electronically sign documents by text and email.
  • Must have a friendly, professional telephone voice.
  • Must be patient with clients.
  • Must be a problem solver.
  • Must be an independent worker.
  • Must be able to handle a high call volume with back-to-back calls; hundreds of calls per day.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficiency with Microsoft Office Suite and general computer proficiency.
  • Reliable and dependable attendance is essential.
  • Must be able to work Monday through Friday from 9:00 am to 6:00 pm EST.
  • Bilingual is preferred.  

Education and Experience:

  • High school diploma or equivalent.
  • At least two years of high volume sales and/or call center experience required.
  • Auto dialer experience is required.

Physical Requirements:

  • Prolonged periods of sitting at a desk, talking on a telephone and working on a computer.

Remote Work from Home Requirements:

  • Must have a desk, chair and basic essentials to work from home.
  • Must have a quiet work area without noise or distractions.
  • Must have personal high speed internet service (Wi-Fi is not acceptable).  Our minimum internet speed requirement is 100 download & 20 upload speed.
  • Must be logged onto your work computer and able to answer calls during your normal work hours.
  • Remote workers must be based in the United States and must reside in one of the following states:  FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV.

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