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Remote Telephone Operator Jobs in Manchester, NH

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Remote Telephone Operator information

See Manchester, NH salary details

$9

$17

$25

How much do remote telephone operator jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote telephone operator in Manchester, NH is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Manchester, NH? For Remote Telephone Operator jobs in Manchester, NH, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Manchester, NH look for? The top searched job categories for Remote Telephone Operator jobs in Manchester, NH are:
What cities near Manchester, NH are hiring for Remote Telephone Operator jobs? Cities near Manchester, NH with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Manchester, NH as of July 2026, with employment types broken down into 48% Full Time, 50% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,987 per year, or $17.8 per hour.

Technical Support Data Representative II

Zoll Medical Corporation

Chelmsford, MA • Remote

$31 - $40/hr

Other

Re-posted 5 days ago

Job description

Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career-and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Summary
The Data Support Representative II will be responsible for providing data support of our medical device products that integrate with our Software products. Including assisting customers and Sales reps via phone and email support with the application of our products. This also includes interactive and escalating issues with our product teams to ensure that the customer expectations are met.
Essential Functions

  • Provide support for technical and data inquires related to ZOLL products via telephone or email
  • Follow up on inquiries and ensures satisfactory customer resolution
  • Accurate data entry of claim into Oracle tracking system and completion of the customer call report
  • Takes part in on-call rotation, adhering to all expectations of role
  • Ensuring ZOLL is presented with the highest degree of professionalism
  • Research required information using available resources
  • Stays current with systems information, and technology updates
  • Manage department knowledge base, developing best practices & ensuring data integrity
  • Able to manage active backlog of cases while maintaining other job duties


Required/Preferred Education and Experience

  • 4 Year Degree/Certification in Computer Information Systems required or
  • Equivalent Experience required
  • Minimum of 3 Years prior technical support data experience working directly with customers or equivalent experience working in a technical capacity within the industry required


Knowledge, Skills and Abilities

  • Experience installing and upgrading software applications
  • Basic networking understanding
  • Working knowledge of Windows Operating Systems and Server environments
  • Basic SQL understanding and foundational knowledge
  • Experience with Wireless Technology (Bluetooth, Wi-Fi, Configuration and Certificates)
  • Attention to detail and well organized
  • Desire t continue growing within the Data Support department
  • Ability to work in a team environment, with strong interpersonal skills
  • Professional verbal and written communication skills, specifically in documenting notes for cases
  • Experience with remote access tools (LogMein, WebEx)


Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Constantly
  • Talking - Occasionally
  • Hearing - Occasionally
  • Repetitive Motions - Frequently


ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

#LI-LV1

The hourly pay rate for this position is:

$31.00 to $40.00

Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

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