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Remote Telephone Operator Jobs in La Crosse, WI (NOW HIRING)

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Remote Telephone Operator information

See La Crosse, WI salary details

$8

$17

$24

How much do remote telephone operator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote telephone operator in La Crosse, WI is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.13 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are popular job titles related to Remote Telephone Operator jobs in La Crosse, WI?

For Remote Telephone Operator jobs in La Crosse, WI, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in La Crosse, WI look for?

The top searched job categories for Remote Telephone Operator jobs in La Crosse, WI are:

What cities near La Crosse, WI are hiring for Remote Telephone Operator jobs?

Cities near La Crosse, WI with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you

Accounts Receivable Rep (Customer Financial Service)

Gundersen Health System

Onalaska, WI • On-site, Remote

$19.05/hr

Full-time

Medical, Retirement

Re-posted 25 days ago

Gundersen Health System rating

6.7

Company rating: 6.7 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

534th of 898 rated healthcare providers

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today.

Scheduled Weekly Hours:

40

Emplify Health by Gundersen is seeking a compassionate and detail-oriented individual to join our team. In this important role, you will conduct thorough audits of guarantor accounts to resolve billing issues and ensure our patients receive the support they need. You will manage both inbound and outbound calls, assist with payment plans, process payments, and provide information about our charity programs. Your dedication to helping patients navigate their billing and insurance questions will make a meaningful difference in their experience. If you are passionate about providing excellent customer service and supporting our community, we would love to hear from you!

What You'll Do:

  • Resolve customer issues and answer patient inquiries regarding accounts, charges, and procedures through effective communication and one-call resolution guidelines.

  • Educate patients on their financial responsibilities, including payment arrangements, insurance processing, and self-pay balances.

  • Document all actions taken on patient accounts within the billing system and review accounts for discrepancies.

  • Verify demographic and insurance information while ensuring compliance with patient privacy laws, including HIPAA.

  • Offer financial assistance program information and provide recommendations for improvement based on observed trends and issues.

What's Available:

  • Hours: Full-time, 40 hours/week

  • Shift: Monday - Friday between 7:30am - 5:30pm

  • Location: Onalaska

  • Remote eligible position after on-site training

  • Department: Customer Financial Service Center

Why You'll Love It Here:

  • Starting wage of $19.05/hour with the potential to increase based on experience!

  • Support to grow in your career with access to our Career Development Center and Tuition Investment Program

  • Top-rated retirement plan and healthcare benefits

  • Departmental leadership that supports you as you do your best work.

  • Work/Life balance to love what you do and where you live.

What You'll Need:

  • High school diploma or equivalency

  • Great communication, customer service, and computer skills

  • Background in healthcare is a plus!

EmplifyHealth is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer

What Gundersen Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Gundersen Health System

Sourced by ZipRecruiter

Gundersen Health System is an award winning, physician-led, integrated healthcare system employing nearly 900+ clinicians. Our mission is to distinguish ourselves through excellence in patient care, education, research and improved health in the communities we serve. A rewarding practice and an excellent quality of life awaits.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

La Crosse, WI, US

Year founded

1891

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