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Remote Telephone Operator Jobs in Berkeley, CA (NOW HIRING)

Senior Software Engineer (API/Python)

Berkeley, CA ยท Remote

$140/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

A good foundational knowledge of OOP languages, operating systems, data structures, algorithms, and ... As a remote company, Redflag utilizes E-Verify to electronically verify employment eligibility of ...

Email Customer Service Representative

San Mateo, CA ยท Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative (Email & Chat Support) - Remote Location: 100% Remote (Must reside in an approved hiring state) Employment Type: Contract-to-Hire Duration: 4 Months with potential for ...

Customer Support Representative

Benicia, CA ยท On-site +1

$18.75 - $25.25/hr

  • Medical

  • PTO

M-F in-office, Saturdays remote * Shifts are 8 hours each, with a lunch break * Shifts will start between 6:00am-9:00am * Equipment provided Applicants for our positions are considered without regard ...

Customer Service Representative

Dublin, CA ยท Remote

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This will be a 100% remote contract opportunity with our client and will work PST hours. Product Support Specialist We're looking for a customer-focused Product Support Specialist to join our team ...

Customer Service Representative

Dublin, CA ยท Remote

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This will be a 100% remote contract opportunity with our client and will work PST hours. Product Support Specialist We're looking for a customer-focused Product Support Specialist to join our team ...

Email Customer Service Reps

San Mateo, CA ยท Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote position. Application Deadline This position is anticipated to close on Aug 14, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take ...

Showing results 21-33

Remote Telephone Operator information

See Berkeley, CA salary details

$11

$21

$30

How much do remote telephone operator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote telephone operator in Berkeley, CA is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Berkeley, CA? For Remote Telephone Operator jobs in Berkeley, CA, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Berkeley, CA look for? The top searched job categories for Remote Telephone Operator jobs in Berkeley, CA are:
What cities near Berkeley, CA are hiring for Remote Telephone Operator jobs? Cities near Berkeley, CA with the most Remote Telephone Operator job openings:

Senior Software Engineer (Platform, Ruby on Rails)

Redflag AI

Berkeley, CA โ€ข Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago


Job description

Salary: $140-180k DOE

At Redflag, we develop software that is able to analyze every type of content used to communicate online (text, image, video, and audio) and has the capability to find any particular piece of content across the entire internet. In an ever expanding digital world, we strive to provide solutions that allow businesses and individuals to both protect their content and fully understand their online reputation so that it can be properly managed. Our products are utilized by enterprises and individuals across media, entertainment, sports, publishing, music, retail, finance, and beyond.


Theessential duties and responsibilitiesfor this role will require you to do the following:


  • Contribute to existing and create new products
  • Work on Backend with other engineers
  • Develop and propose software architecture for new products based on Product Team requirements
  • Refactor large code base time to time
  • Performance optimizations and cost reducing practices


Education and work experiencerequirements are:


  • Bachelor's degree in Electrical/Computer Engineering or Computer Science
  • Minimum 8+ years of full-time hands-on experience
  • Strong experience in development and optimizations of databases (PostgreSQL, AWS Redshift)and complex software architectures
  • Strong experience developing Ruby on Rails applications and RESTful APIs


To be considered for this position, you would need to meet, at a minimum, theknowledge, skills, and abilitieslisted here:


  • A proven track record of launching and maintaining large-scale web applications
  • A good foundational knowledge of OOP languages, operating systems, data structures, algorithms, and complexity trade-offs
  • Strong knowledge working with payment processors (Stripe, Braintree, etc), subscriptions, user management, Redis, Sidekiq, Cron jobs, etc.
  • Solid knowledge of SOLID, TDD principles
  • A background in refactoring large-scale systems
  • Knowledge of Elastic Beanstalk and other AWS services
  • Strong communications skills both written and verbal


Extra Points for:


  • React.js development experience


This position has potential to be promoted to Director or VP of Engineering for the right candidate.


Thephysical demandsdescribed here represent those that must be met in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable those with qualified disabilities.


  • Able to frequently sit, stand, walk, use hands to fingers, handle or feel, reach within hands and arm's length, stoop, kneel, and crouch, talk and hear
  • Regularly required to sit for extended periods of time; frequently required to use office equipment such as PC, printer, telephone, etc.
  • Able to regularly lift and/or move up to 10 pounds
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus


Ourbase payphilosophy is important to know:


At Redflag, we strive for salary range transparency in our hiring process. We always post our base salary range on our job openings, regardless of if it is required by state and local laws, as well as discuss candidates salary expectations during our initial interview. This helps us put pay equity across our organization top of mind during the hiring process. Base salary is only part of your total compensation and rewards package, this role is eligible for a new hire equity grant in the form of stock options and a bonus plan.


Base salary range: $140-180k


Some of our benefitsinclude:


  • Generously subsidized medical, dental, and vision insurance
  • Flexible Spending Accounts for medical and dependent care
  • Company sponsored life insurance and long-term disability
  • 401(k) Pre-Tax and Roth options, with company matching
  • Flexible Time Off in addition to generous sick time and company holidays
  • Parental Leave for both birthing and non-birthing parents


Disclaimer- The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Nothing in the job description restricts the company's right to change, assign, or reassign duties and responsibilities at any time for any reason.


As a remote company, Redflag utilizes E-Verify to electronically verify employment eligibility of new hires. Redflag is required to notify job applicants that the final candidate will be verified by comparing information provided on the I-9 form to records in the DHS and SSA databases.


*Redflag AI, Inc. is an EEO/AA/Disability/Vets Employer*