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Remote Telephone Mystery Shopper Jobs (NOW HIRING)

ResiHome

Portfolio Manager

Birmingham, AL · Remote

Conduct mystery shopper activities on product and processes to ensure prospective applicants can ... Minimum of 3 years of experience as a Property Manager with at least 2 years of remote field and ...

Acosta

Regional Manager

Phoenix, AZ · Remote

The Regional Sales Manager leads a remote team of Dedicated Sales & Training Representatives to ... point in their shopping journey. Since 1985, Premium has been a top provider of sales and ...

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

We help global brands connect with their shoppers in ways that are relevant, respectful, and real ... Manage inbound communication via telephone, email, support tickets, and customer portal. * Utilize ...

Wayvia

Customer Support Specialist

$21 - $23/hr

We help global brands connect with their shoppers in ways that are relevant, respectful, and real ... Manage inbound communication via telephone, email, support tickets, and customer portal. * Utilize ...

Fraser Health Authority

Occupational Therapist

$45.15 - $56.17/hr

... shopping strategies, sensory interventions, wellness planning, routine building, and community ... of telephone, virtual video/audio conference and/or remote technology to patients in their homes ...

Breakthru

Category Development Analyst

Phoenix, AZ · Remote

$60K - $75K/yr

Time Type: Full time Remote Type: Job Family Group: Commercial Summary: The Category Development ... This position will lead the effort to review and translate shopper and retail data (internal ...

Breakthru

Category Development Analyst

Chicago, IL · Remote

$60K - $75K/yr

Time Type: Full time Remote Type: Job Family Group: Commercial Summary: The Category Development ... This position will lead the effort to review and translate shopper and retail data (internal ...

Breakthru

Category Development Analyst

Rogers, AR · Remote

$60K - $75K/yr

Time Type: Full time Remote Type: Job Family Group: Commercial Summary: The Category Development ... This position will lead the effort to review and translate shopper and retail data (internal ...

Breakthru

Category Development Analyst

Tampa, FL · Remote

$60K - $75K/yr

Time Type: Full time Remote Type: Job Family Group: Commercial Summary: The Category Development ... This position will lead the effort to review and translate shopper and retail data (internal ...

Medical Mutual of Ohio

Associate Customer Care Specialist

$14.75 - $20.50/hr

This remote Customer Service Representative role is based in Brooklyn or Rossford, Ohio. Note: Call ... Responds to routine to moderately complex inquiries from customers through telephone, written ...

Medical Mutual of Ohio

Associate Customer Care Specialist

$14.75 - $20.50/hr

This remote Customer Service Representative role is based in Brooklyn or Rossford, Ohio. Note: Call ... Responds to routine to moderately complex inquiries from customers through telephone, written ...

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Remote Telephone Mystery Shopper information

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How much do remote telephone mystery shopper jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote telephone mystery shopper in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Remote Telephone Mystery Shopper vs Remote In-Store Mystery Shopper?

AspectRemote Telephone Mystery ShopperRemote In-Store Mystery Shopper
CredentialsNo specific certifications requiredNo specific certifications required
Work EnvironmentConducts evaluations via phone or onlineVisits physical stores for assessments
Employer & Industry UsageUsed by market research firms for service qualityUsed by retailers and brands for store experience
Search & Comparison IntentCompare remote mystery shopping rolesCompare in-store vs remote mystery shopping

The main difference between Remote Telephone Mystery Shoppers and Remote In-Store Mystery Shoppers lies in the work environment. Remote Telephone Mystery Shoppers evaluate customer service and store quality over the phone or online, while Remote In-Store Mystery Shoppers visit physical locations to assess the shopping experience firsthand. Both roles require no specific certifications and are used by market research firms and retailers to improve customer service and store performance.

More about Remote Telephone Mystery Shopper jobs

What cities are hiring for Remote Telephone Mystery Shopper jobs?

Cities with the most Remote Telephone Mystery Shopper job openings:

What are the most commonly searched types of Telephone Mystery Shopper jobs?

The most popular types of Telephone Mystery Shopper jobs are:

What states have the most Remote Telephone Mystery Shopper jobs?

States with the most job openings for Remote Telephone Mystery Shopper jobs include:

What job categories do people searching Remote Telephone Mystery Shopper jobs look for?

The top searched job categories for Remote Telephone Mystery Shopper jobs are:

Remote Telephone Mystery Shopper jobs near you
Infographic showing various Remote Telephone Mystery Shopper job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,137 per year, or $17.9 per hour.

Portfolio Manager

ResiHome

Birmingham, AL • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description


We’re committed to enriching the lives of those around us - one home at a time. Ready to make a difference? We're looking for innovators, changemakers and energetic professionals who want to join in on our amazing mission and company culture. We're a leader in the Single Family Rental industry and have been named one of Atlanta’s Top Workplaces, ranked #3 on Qualified Remodeler’s Top 500, and ranked #1 for ACG’s fastest-growing company in Georgia.

RESICAP’s Property Management division, ResiHome, is committed to providing our residents with quality homes and best-in-class service, while also seeking to maximize our clients’ investments. Ready to make an impact in a fast-growing, innovative company? Apply today!

BENEFITS: Paid Holidays, Paid Time Off, 401k Matching, Medical, Vision and Dental Insurance, Wellness Initiatives, Short-Term Disability, Employee Assistance Program, and More


Position Purpose:
Overseeing property and team management functions in a designated market.

This is a field-based role. You will be managing a market of homes, empowering your team to put the Resident experience first while managing all property management functions in your market.


Job Responsibilities:
Team Management

  • Daily oversight of all team members (1-5 direct/indirect people)
  • Manage daily operations to ensure all goals are met for the company, resident and investors
  • Serve as the subject matter expert for an assigned market and be a resource for all team members
  • Partner with training team to ensure that all laws, processes and procedures are followed

Business Management

  • Handle escalated resident issues/concerns, including maintenance issues, to ensure resident satisfaction
  • Maintain accurate account receivable activities, including (but not limited to) posting charges and payments, maintaining resident ledgers and collection efforts
  • Maximize revenue, minimize expenses, maximize resident experience and achieve financial goal for homes in the assigned market
  • Achieve the highest level of annual renewals and rent escalation as possible
  • Maintain ongoing, in-depth knowledge of assigned market, market rents, and demographics to strategically evaluate and make recommendations for future leasing activity in partnership with the Director of Leasing
  • Ensure team follows all terms of Fair Housing, the Fair Credit Reporting Act, the American with Disabilities Act, and any other pertinent laws
  • Conduct mystery shopper activities on product and processes to ensure prospective applicants can easily find, apply, become approved and complete a move in with maximum satisfaction
  • Assist with in-field duties as necessary; this may include (but not be limited to) home showing and move-in/out activities as well as HOA and municipality networking

Job Requirements (Including Education):

  • Minimum of 3 years of experience as a Property Manager with at least 2 years of remote field and people management experience.
  • Active real estate license in the state of placement is required.
  • Bachelor’s degree in Business Management or similar field required.
  • Must have a proven track record of success for maximizing occupancy and reducing delinquency.
  • Must have a demonstrated mastery of sales, marketing, financial and management skills.
  • Proficient with technology utilizing Microsoft office suite including Microsoft Excel, Word, and the Google Suite
  • Must have the ability to hire, train and motivate a highly effective team.
  • Must be a team player, reliable and organized.
  • Must be professional energetic and positive.
  • Must have excellent verbal and written communication skills.
  • Must have excellent leadership and motivational skills.
  • Thorough understanding of Landlord/Tenant laws in multiple states
  • Aptitude for managing multiple daily tasks and longer-term strategic projects; capable of prioritizing and meeting timelines set by management
  • Possess valid drivers license.

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