Technical Analyst - SRE
Omaha, NE · On-site +1
... telemetry the organization has built and turn it into a process. The Technical Analystis ... This position allows remote flexibility but will have 1 day per week in the office. What you'll do:
Omaha, NE · On-site +1
... telemetry the organization has built and turn it into a process. The Technical Analystis ... This position allows remote flexibility but will have 1 day per week in the office. What you'll do:
Omaha, NE · On-site +1
... telemetry the organization has built and turn it into a process. The Technical Analystis ... This position allows remote flexibility but will have 1 day per week in the office. What you'll do:
The ideal candidate will be located in Remote. Position Summary: The Senior Customer Success ... Monitor customer health indicators and proactively address risks that may affect adoption or ...
The ideal candidate will be located in Remote. Position Summary: The Senior Customer Success ... Monitor customer health indicators and proactively address risks that may affect adoption or ...
$12.94 - $15.64
23% of jobs
$15.82 is the 25th percentile. Wages below this are outliers.
$15.64 - $18.34
24% of jobs
The median wage is $18.67 / hr.
$18.34 - $21.03
17% of jobs
$22.86 is the 75th percentile. Wages above this are outliers.
$21.03 - $23.73
15% of jobs
$23.73 - $26.42
12% of jobs
$26.42 - $29.12
5% of jobs
$29.12 - $31.81
2% of jobs
$31.81 - $34.51
1% of jobs
$34.51 - $37.21
0% of jobs
$37.21 - $39.90
0% of jobs
$39.90 - $42.60
0% of jobs
$12
$21
$42
A Remote Telemetry Monitoring job involves overseeing and analyzing data from patients, machines, or systems remotely using telemetry technology. In healthcare, this typically includes monitoring patients’ vital signs and alerting medical staff to critical changes. In other industries, such as energy or telecommunications, it involves tracking equipment performance and detecting faults in real time. The role requires strong analytical skills, attention to detail, and proficiency with monitoring software. It ensures the safety, efficiency, and optimal functioning of the monitored subjects.
A typical day in Remote Telemetry Monitoring involves continuously observing patient data streams, analyzing vital signs for irregularities, and promptly alerting clinical teams to any significant changes. You’ll spend much of your time using specialized software to monitor multiple patients, documenting findings, and collaborating remotely with on-site nurses and physicians. The role requires high concentration and the ability to prioritize tasks efficiently within a team-based or independent work environment. While it can be fast-paced, this position offers the rewarding challenge of making a direct impact on patient care from a remote location.
To excel in Remote Telemetry Monitoring, strong analytical abilities, attention to detail, and a background in healthcare or allied health fields are typically required. Familiarity with telemetry software, remote patient monitoring systems, and relevant certifications such as Basic Life Support (BLS) or Certified Telemetry Technician are highly valued. Excellent communication skills, critical thinking, and the ability to work independently make candidates stand out in this position. These skills are essential for accurately interpreting data, promptly identifying abnormalities, and ensuring patient safety in a remote setting.

Full-time
Posted 16 days ago
7.7
Based on 9 frontline employees who took The Breakroom Quiz
184th of 281 rated insurance
At Blue Cross and Blue Shield of Nebraska, we are a mission-driven organization dedicated to championing the health and well-being of our members and the communities we serve.
Our team is the power behind that promise. And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there's no greater time for forward-thinking professionals like you to join us in delivering on it! As a member of Team Blue, you'll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community.
This is a Technical Analyst role with a Site Reliability focus - a position that intentionally walks the line between engineer and analyst. The ideal candidate has a technology background, is articulate, understands data, and can wield tooling, while bringing the analytical discipline to takeall ofthe logging, alerts, and telemetry the organization has built and turn it into a process. The Technical Analystis responsible forbuilding andmaintainingthe observability framework across vendor-managed and internal platforms, defining SLO/SLA measurement strategies, driving MTTR reduction, leading incident response, and ensuring platform reliability at enterprise scale. This role sits as the connective tissue between observability engineering, internal development teams, and business stakeholders - pulling telemetry together,establishingmetrics, and driving the improvement process that holds system owners accountable for resilience. AI is a core part of the operating model - not an add-on. The Technical Analyst is expected to understand our technology stack and actively leverage AI and AIOps tooling to enhance, demonstrate, and fix issues - automating incident triage, correlating alerts, generating runbooks, accelerating root cause analysis, and driving self-healing remediation - so engineers don't get paged at 2am for problems AI can resolve. The role combines observabilityexpertisewith a passion for AI-assisted operations, strong analytical thinking, and the ability to translate platform telemetry and end-user experience signals into actionable business outcomes.The ideal candidate will live within driving distance of the Omaha, Nebraska office. This position allows remote flexibility but will have 1 day per week in the office.
What you'll do:
Integrate and align enterprise observability across vendor-managed and internal platforms - accountable for ensuring monitoring conforms to the reliability policies, SLO/SLA targets, and MTTR goals this role defines and drives (not for designing the underlying tooling)
Own the service dependency map and asset criticality model -identifytier-1 assets, how they fail over, how they connect, and where single points of failure live.
Establish end-user experience monitoring - detect when the member or provider experience breaks, not just when infrastructure telemetry alerts
Leverage AI and AIOps tooling for incident triage, root cause analysis, automated runbook execution, predictive anomaly detection, alert correlation, and self-healing remediation.
Define and track SLOs for platform reliability - availability, latency, error rates - into business-aligned targets and error budgets.
Build and maintain MTTR and reliability dashboards - platform health, incident trends, perfect-day streaks, vendor SLA compliance.
To be considered for this position, you must have:
3+ years of experience in Site Reliability Engineering (SRE), infrastructure engineering, platform operations, DevOps, or a related technical operations role supporting enterprise systems.
Hands-on experience with enterprise observability and monitoring platforms, vent management, ITSM/ticketing systems, operational dashboards, and at least one scripting language such as Python, PowerShell, or Bash; experience with AI/AIOps tools, telemetry, logs, traces, alert correlation, and incident response processes is strongly preferred.
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent combination of education and experience), plusstrong communication, analytical problem-solving, and working knowledge of ITIL fundamentals including incident, change, and problem management.
The strongest candidates for this position will also possess:
Experience with SRE, DevOps, cloud, or observability certifications; healthcare payer or health plan environments; Agile/Scrum delivery; and partnering with engineering teams to translate reliability work into backlog items and sprint-ready user stories.
Experience with AI/ML operations tooling, CI/CD pipelines, infrastructure-as-code, CMDB or service dependency mapping, log aggregation or SIEM platforms, distributed systems reliability, chaos engineering, and report/dashboard authoring or data modeling.
Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers.
We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.
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Insurance services
1,001 - 5,000 Employees
Omaha, NE, US
1939