Drive evolution of remote support tools and support platforms. * Leverage AutoSupport, telemetry ... Monitor customer metrics including CSAT, CES, NPS, and first-contact resolution. * Create closed ...
New
Drive evolution of remote support tools and support platforms. * Leverage AutoSupport, telemetry ... Monitor customer metrics including CSAT, CES, NPS, and first-contact resolution. * Create closed ...
New
Overview This is a remote role open for multiple markets across the United States. We are seeking a ... Monitoring & Logging * Prometheus, Grafana, Dynatrace/App Dynamics, Splunk, Open Telemetry ...
New
Overview This is a remote role open for multiple markets across the United States. We are seeking a ... Monitoring & Logging * Prometheus, Grafana, Dynatrace/App Dynamics, Splunk, Open Telemetry ...
New
Overview This is a remote role open for multiple markets across the United States. We are seeking a ... Monitoring & Logging * Prometheus, Grafana, Dynatrace/App Dynamics, Splunk, Open Telemetry ...
New
Overview This is a remote role open for multiple markets across the United States. We are seeking a ... Monitoring & Logging * Prometheus, Grafana, Dynatrace/App Dynamics, Splunk, Open Telemetry ...
New
Field Project Manager, Electrical Utilities
Raleigh, NC · Remote
$105K - $120K/yr
Field Project Manager, Electrical Utilities - United States (Remote travel up to 50% ) Permanent ... Plan, execute, monitor, and control projects from initiation through to delivery and commissioning
Quick apply
Field Project Manager, Electrical Utilities
Raleigh, NC · Remote
$105K - $120K/yr
Field Project Manager, Electrical Utilities - United States (Remote travel up to 50% ) Permanent ... Plan, execute, monitor, and control projects from initiation through to delivery and commissioning
Senior Software Engineer Applied AI
Raleigh, NC · Remote
$119K - $157K/yr
Applied AI (Voice Agents & ML Systems) AMC Health · Remote (US) · Full-time The pitch We build ... Observability and telemetry-driven debugging, tracing a production issue from a metric anomaly to ...
Senior Software Engineer Applied AI
Raleigh, NC · Remote
$119K - $157K/yr
Applied AI (Voice Agents & ML Systems) AMC Health · Remote (US) · Full-time The pitch We build ... Observability and telemetry-driven debugging, tracing a production issue from a metric anomaly to ...
Front End Developer (Network Background)
Raleigh, NC · Remote
$50 - $60/hr
Medical
Dental
Vision
Life
Retirement
PTO
Monitor and improve application responsiveness, memory usage, and user interaction performance ... remote position. Application Deadline This position is anticipated to close on Aug 7, 2026. About ...
Front End Developer (Network Background)
Raleigh, NC · Remote
$50 - $60/hr
Medical
Dental
Vision
Life
Retirement
PTO
Monitor and improve application responsiveness, memory usage, and user interaction performance ... remote position. Application Deadline This position is anticipated to close on Aug 7, 2026. About ...
Remote Telemetry Monitoring information
See Durham, NC salary details
$12.78 - $15.44
23% of jobs
$15.61 is the 25th percentile. Wages below this are outliers.
$15.44 - $18.10
24% of jobs
The median wage is $18.43 / hr.
$18.10 - $20.76
17% of jobs
$22.56 is the 75th percentile. Wages above this are outliers.
$20.76 - $23.42
15% of jobs
$23.42 - $26.08
12% of jobs
$26.08 - $28.74
5% of jobs
$28.74 - $31.40
2% of jobs
$31.40 - $34.06
1% of jobs
$34.06 - $36.72
0% of jobs
$36.72 - $39.38
0% of jobs
$39.38 - $42.04
0% of jobs
$12
$21
$42
How much do remote telemetry monitoring jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for remote telemetry monitoring in Durham, NC is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $23.70 per hour, depending on experience, location, and employer.
What is remote telemetry monitoring?
A Remote Telemetry Monitoring job involves overseeing and analyzing data from patients, machines, or systems remotely using telemetry technology. In healthcare, this typically includes monitoring patients’ vital signs and alerting medical staff to critical changes. In other industries, such as energy or telecommunications, it involves tracking equipment performance and detecting faults in real time. The role requires strong analytical skills, attention to detail, and proficiency with monitoring software. It ensures the safety, efficiency, and optimal functioning of the monitored subjects.
What does a typical day look like for someone working in remote telemetry monitoring?
A typical day in Remote Telemetry Monitoring involves continuously observing patient data streams, analyzing vital signs for irregularities, and promptly alerting clinical teams to any significant changes. You’ll spend much of your time using specialized software to monitor multiple patients, documenting findings, and collaborating remotely with on-site nurses and physicians. The role requires high concentration and the ability to prioritize tasks efficiently within a team-based or independent work environment. While it can be fast-paced, this position offers the rewarding challenge of making a direct impact on patient care from a remote location.
What are the key skills and qualifications needed to thrive in remote telemetry monitoring?
To excel in Remote Telemetry Monitoring, strong analytical abilities, attention to detail, and a background in healthcare or allied health fields are typically required. Familiarity with telemetry software, remote patient monitoring systems, and relevant certifications such as Basic Life Support (BLS) or Certified Telemetry Technician are highly valued. Excellent communication skills, critical thinking, and the ability to work independently make candidates stand out in this position. These skills are essential for accurately interpreting data, promptly identifying abnormalities, and ensuring patient safety in a remote setting.
What job categories do people searching Remote Telemetry Monitoring jobs in Durham, NC look for?
The top searched job categories for Remote Telemetry Monitoring jobs in Durham, NC are:
What cities near Durham, NC are hiring for Remote Telemetry Monitoring jobs?
Cities near Durham, NC with the most Remote Telemetry Monitoring job openings:
NetApp rating
9.4
Based on 5 frontline employees who took The Breakroom Quiz
2nd of 492 rated business services
Job description
Job Summary
About the Role
We're seeking an experienced Product Manager passionate about transforming the technical support experience through workflow automation, intelligent tooling, and deep operational empathy. This execution-focused role centers on making support engineers more effective, automating end-to-end support case workflows, and leveraging support data to continuously improve the customer and engineer experience. You'll own the tools, platforms, and processes that power our support organization ensuring supportability is built into everything we deliver.
Job Requirements
- Understand technical support engineer workflows and identify improvement opportunities.
- Drive evolution of remote support tools and support platforms.
- Leverage AutoSupport, telemetry, and diagnostic data to improve proactive support and resolution speed.
- Design and optimize support workflows, tooling, and data access.
- Lead end-to-end workflow automation across support case management.
- Define and track supportability metrics including MTTR, automation coverage, productivity, and adoption.
- Partner with engineering to build products with strong diagnosability, logging, and supportability.
- Promote a design-for-supportability mindset across teams.
- Identify AI/ML opportunities for routing, diagnostics, root cause analysis, and knowledge retrieval.
Customer Experience
- Understand customer journeys throughout the support lifecycle.
- Translate support trends and customer feedback into product improvements.
- Improve self-service, knowledge management, and support experiences.
- Monitor customer metrics including CSAT, CES, NPS, and first-contact resolution.
- Create closed-loop feedback processes between customers, support, and product teams.
Security & Compliance
- Ensure support tools and data handling comply with security and privacy standards.
- Partner with security and legal teams on governance and access controls.
- Implement secure-by-default support tooling practices.
Agile Collaboration
- Support agile squads delivering automation and customer experience initiatives.
- Create user stories, requirements, and backlog priorities.
- Partner with Product Owners and Scrum Masters to deliver incrementally.
- Drive data-informed decision making and operational excellence.
Cross-Functional Leadership
- Connect support operations, engineering, data, and customer experience teams.
- Communicate insights and automation opportunities to leaders and stakeholders.
- Align tooling strategy and platform investments across organizations.
Required Qualifications
- 9-12 years of relevant experience with 8+ years in Product Management.
- Experience supporting technical support or service organizations.
- Proven success driving workflow automation and operational efficiency.
- Experience managing support tools, platforms, or diagnostic applications.
- Strong analytical and data-driven decision-making skills.
- Experience with Jira, Confluence, agile practices, and backlog management.
- Track record improving engineer productivity and customer satisfaction.
Preferred Qualifications
- Experience with telemetry platforms and proactive support models.
- Knowledge of AI-assisted diagnostics, intelligent routing, and automation.
- Familiarity with remote support tools and knowledge management systems.
- Understanding of supportability engineering and self-service experiences.
- Experience using customer feedback and support KPIs to drive improvements
Education
- Bachelor's degree in Technical Communication, English, Computer Science, Information Science, Engineering, or a related field, or equivalent experience.