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Remote Telemarketing information

What is a remote telemarketing?

A Remote Telemarketing job involves making phone calls to potential or existing customers from a remote location, usually to sell products, gather information, or generate leads. Telemarketers follow scripts, handle objections, and maintain customer records. This role requires strong communication skills, persistence, and the ability to work independently.

What does a remote telemarketing do?

A typical day in remote telemarketing involves making outbound calls to prospective customers, following up on leads, and accurately recording information in CRM systems. You’ll spend much of your time engaging potential clients, presenting products or services, and addressing questions and objections. Regular team meetings are conducted virtually to review goals, share strategies, and receive coaching. While you’ll work independently, success in this role also depends on collaborating with supervisors and other team members to meet collective sales targets and refine approaches.

What skills and qualifications are needed for remote telemarketing?

To excel in Remote Telemarketing, you need strong verbal communication skills, sales acumen, and proficiency in basic computer operations, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, autodialers, and online communication tools is often required. Persistence, active listening, and resilience are crucial soft skills that set top performers apart. These competencies are vital for building rapport with potential customers and consistently achieving sales targets in a virtual environment.

Can you work-from-home as a remote telemarketing?

Remote telemarketing jobs are commonly performed from home, allowing agents to make calls and manage customer interactions remotely using computers and calling software. These roles often require good communication skills, a quiet environment, and sometimes specific certifications or training. Many companies offer flexible schedules for remote telemarketers, making work-from-home arrangements standard in this field.

What are the most commonly searched types of Telemarketing jobs in Ohio?

The most popular types of Telemarketing jobs in Ohio are:

What are popular job titles related to Remote Telemarketing jobs in Ohio?

For Remote Telemarketing jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Telemarketing jobs in Ohio look for?

The top searched job categories for Remote Telemarketing jobs in Ohio are:

What cities in Ohio are hiring for Remote Telemarketing jobs?

Cities in Ohio with the most Remote Telemarketing job openings:

Remote Telemarketing jobs near you
Infographic showing various Remote Telemarketing job openings in Ohio as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 3% In-person, and 97% Remote job distribution.

Call Center Agent / Inside Sales

Great Day Improvements: A Family of Brands

Twinsburg, OH • Remote

$17 - $18/hr

Full-time

Re-posted 10 days ago

Great Day Improvements rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

48th of 55 rated home improvement suppliers and fitters

Job description

Overview

Great Day Improvements - Call Center Agent / Inside Sales (Full-Time Call Center)

Great Day Improvements is a collection of some of the best home improvement companies in the nation, and we are seeking a Call Center Agent to join our inside sales and customer experience team. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement products and brands.

We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals. This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team.

What We Offer

  • Competitive base pay + performance-based incentives.
  • Comprehensive paid training to build product and sales expertise.
  • Opportunities for career growth within the Great Day Improvements family of brands.
  • A supportive, collaborative work culture that values customer experience and performance.

Schedule / Shifts Available:

Morning Shift

  • Monday - Friday:

    • 8:30 AM - 5:00 PM (On-Site)

  • Weekend Rotations (Remote)

Evening Shift

  • Monday - Thursday:

    • 1:00 PM - 9:30 PM (Remote)

  • Friday
    • 11:30 AM - 8:00 PM (Remote)
  • Weekend Rotations (Remote)

Pay Rate - $17.00 - $18.00/hr PLUS Bonus Opportunities! 

Location: Bedford Heights, OH (On-site)

Responsibilities
  • Handle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience.
  • Promote any and all of our products and services, identifying opportunities for upselling and cross-selling where appropriate.
  • Achieve individual sales and customer experience performance targets, contributing to overall team success.
  • Accurately update and maintain customer records within our CRM platforms to ensure timely follow-up and documentation.
  • Assist with customer concerns, using effective problem-solving techniques and escalating when necessary.
  • Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.
  • Develop product knowledge across all of our brand offerings to confidently answer questions and provide tailored recommendations.
  • Work flexible shifts, including evenings and weekends, based on business needs.
Qualifications
  • 1-2 years of call center or customer service experience, preferably in the home improvement or related industry.
  • Basic to intermediate proficiency with CRM systems (experience with i360 Lightning is a plus).
  • Strong verbal and written communication skills, with the ability to quickly build rapport and deliver solutions.
  • Comfortable working toward sales goals in a performance-driven environment.
  • Good organizational skills, with the ability to multi-task and manage time effectively.
  • Dependable and punctual, with a strong commitment to delivering an excellent customer experience.

**Seeking people with in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist**

GDI is an Equal Employment Opportunity Employer

#INDGDICCA

Employment Type: FULL_TIME

What Great Day Improvements employees say

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