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Remote Telemarketer Jobs in Ohio (NOW HIRING)

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Remote Telemarketer information

What is a remote telemarketer?

Remote telemarketers are professionals who make sales or marketing calls from a location outside of a traditional office, often working from home. Their main responsibilities include contacting potential customers, promoting products or services, and gathering customer information. They use phones or online communication tools to reach clients, follow scripts or guidelines, and record call details for their employers. Remote telemarketing allows companies to access a broader talent pool and provides workers with flexibility in their work environment.

What are the key skills and qualifications needed to thrive as a remote telemarketer?

To thrive as a Remote Telemarketer, strong verbal communication, persuasive selling skills, and the ability to handle rejection are essential, often supported by a high school diploma or equivalent. Familiarity with CRM software, auto-dialers, and call tracking systems is typically required. Outstanding listening abilities, resilience, and self-motivation help professionals excel in building rapport and consistently achieving sales targets from a remote environment. These skills and qualities are crucial for effectively engaging potential customers, meeting quotas, and maintaining productivity without direct in-person supervision.

How do remote telemarketers typically stay motivated and productive while working independently from home?

Remote telemarketers often face the challenge of staying focused and motivated without the structure of an in-office environment. Most successful telemarketers set clear daily goals, follow a consistent routine, and leverage company-provided tools such as CRM software to track their progress. Regular virtual check-ins with supervisors and team members also help maintain accountability and foster a sense of connection. Additionally, taking scheduled breaks and creating a dedicated workspace contribute to sustained productivity throughout the day.

What is the difference between Remote Telemarketer vs Remote Customer Service Representative?

AspectRemote TelemarketerRemote Customer Service Representative
Primary RoleMaking outbound sales calls to promote products or servicesHandling inbound customer inquiries and providing support
Required SkillsCommunication, persuasion, sales techniquesCommunication, problem-solving, product knowledge
Work EnvironmentHome-based, call centers, sales-focusedHome-based, support-focused, client interaction
Common CertificationsNone typically required, sales experience helpfulCustomer service training or certifications beneficial

While both roles are remote and involve communication skills, Remote Telemarketers focus on outbound sales calls to generate leads and close sales, whereas Remote Customer Service Representatives handle inbound inquiries to assist customers. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are the most commonly searched types of Telemarketer jobs in Ohio?

The most popular types of Telemarketer jobs in Ohio are:

What cities in Ohio are hiring for Remote Telemarketer jobs?

Cities in Ohio with the most Remote Telemarketer job openings:

Infographic showing various Remote Telemarketer job openings in Ohio as of August 2026, with employment types broken down into 63% Full Time, 36% Part Time, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution.

Call Center Agent / Inside Sales

Great Day Improvements: A Family of Brands

Twinsburg, OH • Remote

$17 - $18/hr

Full-time

Re-posted 11 days ago


Great Day Improvements rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

48th of 55 rated home improvement suppliers and fitters


Job description

Overview

Great Day Improvements - Call Center Agent / Inside Sales (Full-Time Call Center)

Great Day Improvements is a collection of some of the best home improvement companies in the nation, and we are seeking a Call Center Agent to join our inside sales and customer experience team. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement products and brands.

We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals. This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team.

What We Offer

  • Competitive base pay + performance-based incentives.
  • Comprehensive paid training to build product and sales expertise.
  • Opportunities for career growth within the Great Day Improvements family of brands.
  • A supportive, collaborative work culture that values customer experience and performance.

Schedule / Shifts Available:

Morning Shift

  • Monday - Friday:

    • 8:30 AM - 5:00 PM (On-Site)

  • Weekend Rotations (Remote)

Evening Shift

  • Monday - Thursday:

    • 1:00 PM - 9:30 PM (Remote)

  • Friday
    • 11:30 AM - 8:00 PM (Remote)
  • Weekend Rotations (Remote)

Pay Rate - $17.00 - $18.00/hr PLUS Bonus Opportunities! 

Location: Bedford Heights, OH (On-site)

Responsibilities
  • Handle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience.
  • Promote any and all of our products and services, identifying opportunities for upselling and cross-selling where appropriate.
  • Achieve individual sales and customer experience performance targets, contributing to overall team success.
  • Accurately update and maintain customer records within our CRM platforms to ensure timely follow-up and documentation.
  • Assist with customer concerns, using effective problem-solving techniques and escalating when necessary.
  • Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.
  • Develop product knowledge across all of our brand offerings to confidently answer questions and provide tailored recommendations.
  • Work flexible shifts, including evenings and weekends, based on business needs.
Qualifications
  • 1-2 years of call center or customer service experience, preferably in the home improvement or related industry.
  • Basic to intermediate proficiency with CRM systems (experience with i360 Lightning is a plus).
  • Strong verbal and written communication skills, with the ability to quickly build rapport and deliver solutions.
  • Comfortable working toward sales goals in a performance-driven environment.
  • Good organizational skills, with the ability to multi-task and manage time effectively.
  • Dependable and punctual, with a strong commitment to delivering an excellent customer experience.

**Seeking people with in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist**

GDI is an Equal Employment Opportunity Employer

#INDGDICCA

Employment Type: FULL_TIME

What Great Day Improvements employees say

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