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Remote Telehealth Customer Service Representative Jobs in Reno, NV

Liveops

Remote Customer Service Representative

Reno, NV · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Sparks, NV · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Getaway

Customer Representative

Reno, NV · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Reno, NV · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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Remote Telehealth Customer Service Representative information

See Reno, NV salary details

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How much do remote telehealth customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote telehealth customer service representative in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What does a remote telehealth customer service representative do?

A Remote Telehealth Customer Service Representative assists patients and healthcare providers by answering questions, scheduling appointments, handling billing inquiries, and providing information about telehealth services, all from a remote location. They help troubleshoot basic technical issues, guide patients through the telehealth process, and ensure a seamless virtual healthcare experience. This role requires strong communication skills, empathy, and the ability to navigate various software platforms used in telemedicine.

What are the key skills and qualifications needed to thrive as a remote telehealth customer service representative, and why are they important?

To thrive as a Remote Telehealth Customer Service Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with telehealth platforms, CRM systems, and basic computer proficiency is typically required. Excellent listening, problem-solving abilities, and empathy help you connect with patients and handle sensitive information effectively. These skills and qualities are essential for ensuring patient satisfaction, maintaining privacy, and supporting smooth virtual healthcare operations.

What are the main challenges faced by remote telehealth customer service representatives, and how can they be managed?

Remote Telehealth Customer Service Representatives often encounter challenges such as managing a high volume of patient inquiries, navigating various telehealth platforms, and ensuring clear communication without in-person cues. To handle these effectively, it's important to develop strong organizational skills, become proficient with healthcare software, and maintain a calm, empathetic approach when resolving patient concerns. Regular team meetings and ongoing training can also help representatives stay updated on best practices and adapt to evolving workflows.

What are popular job titles related to Remote Telehealth Customer Service Representative jobs in Reno, NV?

For Remote Telehealth Customer Service Representative jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Remote Telehealth Customer Service Representative jobs in Reno, NV look for?

The top searched job categories for Remote Telehealth Customer Service Representative jobs in Reno, NV are:

What cities near Reno, NV are hiring for Remote Telehealth Customer Service Representative jobs?

Cities near Reno, NV with the most Remote Telehealth Customer Service Representative job openings:

Remote Telehealth Customer Service Representative jobs near you
Infographic showing various Remote Telehealth Customer Service Representative job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,983 per year, or $18.7 per hour.

Remote Travel Customer Service Representative

Rudyb Travel

Sparks, NV • Remote

$16.25 - $22.25/hr

Full-time

Posted 10 days ago

Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.

Apply