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Remote Telehealth Assistant Jobs in Raleigh, NC (NOW HIRING)

A Visionworks Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the very face ... Personally assist remote eye exam processes and act as liaison between patients and Telemedicine ...

A Visionworks Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the very face ... Personally assist remote eye exam processes and act as liaison between patients and Telemedicine ...

Optometric Assistant (Telehealth)

Knightdale, NC · On-site +1

$12.82 - $17.29/hr

A Visionworks Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the very face ... Personally assist remote eye exam processes and act as liaison between patients and Telemedicine ...

Optometric Assistant (Telehealth)

Knightdale, NC · On-site +1

$12.82 - $17.29/hr

A Visionworks Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the very face ... Personally assist remote eye exam processes and act as liaison between patients and Telemedicine ...

Spc, Telehealth

Knightdale, NC · Remote

$12.82 - $17.29/hr

A Visionworks Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the very face ... Personally assist remote eye exam processes and act as liaison between patients and Telemedicine ...

Spc, Telehealth

Knightdale, NC · Remote

$12.82 - $17.29/hr

A Visionworks Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the very face ... Personally assist remote eye exam processes and act as liaison between patients and Telemedicine ...

Spc, Telehealth

Knightdale, NC · Remote

$12.82 - $17.29/hr

A Visionworks Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the very face ... Personally assist remote eye exam processes and act as liaison between patients and Telemedicine ...

Experience working in telehealth or healthcare startup environment preferred * Bonus: Experience ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Remote Telehealth Assistant information

See Raleigh, NC salary details

$11

$18

$25

How much do remote telehealth assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote telehealth assistant in Raleigh, NC is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.58 per hour, depending on experience, location, and employer.

What is a remote telehealth assistant?

Remote Telehealth Assistants are healthcare professionals who provide administrative and basic clinical support to patients and healthcare providers through virtual platforms. They help schedule appointments, manage patient records, answer patient inquiries, and facilitate communication between patients and medical staff. Their role allows patients to receive assistance and healthcare services without needing to visit a physical clinic, improving accessibility and convenience. Remote Telehealth Assistants must be comfortable with technology, maintain patient confidentiality, and have good communication skills.

What does a remote telehealth assistant do?

As a Remote Telehealth Assistant, you will primarily communicate with patients and healthcare teams through secure digital platforms, such as video calls, messaging apps, and electronic health records. Your daily responsibilities often include scheduling appointments, collecting patient information, assisting with technical troubleshooting, and relaying messages between patients and providers. Working remotely, you’ll need to be comfortable using various telehealth technologies and maintaining patient confidentiality. Collaboration and clear, compassionate communication are essential, as you’ll serve as a key link between patients and healthcare professionals.

What are the key skills and qualifications needed to thrive as a remote telehealth assistant?

To thrive as a Remote Telehealth Assistant, you need strong organizational skills, knowledge of medical terminology, and experience in healthcare administration, often supported by a related certification or training. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication systems is typically required. Excellent communication, empathy, and attention to detail are crucial soft skills for effectively supporting patients and healthcare providers remotely. These skills ensure efficient virtual care delivery, accurate information management, and positive patient experiences in a digital healthcare environment.

What is the difference between Remote Telehealth Assistant vs Remote Medical Scheduler?

AspectRemote Telehealth AssistantRemote Medical Scheduler
CredentialsBasic healthcare certifications, medical office experienceNone typically required, administrative skills preferred
Work EnvironmentRemote healthcare settings, telehealth platformsRemote healthcare offices, scheduling software
Employer & IndustryHospitals, clinics, telehealth providersMedical practices, clinics, telehealth companies
Common Search IntentAssist patients, manage telehealth communicationsSchedule appointments, coordinate patient visits

Remote Telehealth Assistants focus on supporting telehealth services by managing patient interactions and assisting healthcare providers remotely. In contrast, Remote Medical Schedulers primarily handle appointment scheduling and coordination. While both roles are remote and healthcare-related, the Telehealth Assistant has a broader scope involving patient communication, whereas the Scheduler concentrates on administrative scheduling tasks.

What cities near Raleigh, NC are hiring for Remote Telehealth Assistant jobs?

Cities near Raleigh, NC with the most Remote Telehealth Assistant job openings:

REMOTE (telehealth) Experienced Therapist

Mental Health Matters LLC

Raleigh, NC • Remote

Contractor

Re-posted 2 days ago


Job description

Summary

At Mental Health Matters LLC, we pride ourselves in providing the premier level of mental health services including counseling therapy and psychiatric medication management for personal injury patients. Therapists are contracted (1099 position) to provide individual and family services during an increased time of need. Modalities include individual therapy and/or family therapy, and clinician will utilize evidenced-based, trauma-informed treatment approaches. Hours are customizable.


Responsibilities

  • Maintains accurate and current electronic health records (EHR) of patient interactions
  • Perform intake including diagnostic assessments for new patients.
  • Diagnose psychological, behavioral, and emotional disorders in accordance with diagnostic criteria and develop a treatment plan accordingly
  • Help individuals and families navigate the breadth of their traumatic experience in a supportive, empathic and collaborative way.
  • Help patients identify their personal coping mechanisms and assist them in formulating strategies for managing daily conflicts.
  • Manage patients on a caseload and develop appropriate treatment services for each individual situation 
  • Assist patients with finding resources to help support their progress, such as referring them to housing services, financial assistance and other benefits


Required

Master’s degree in psychology, clinical mental health counseling, or another closely related counseling program Telehealth certification/trainingDemonstrated personable and compassionate personalityComfortable treating patients 3 years+GPA of 3.5 or higherMust have a supervisor unless fully licensed as independent therapistAbility to work evening hours


Preferred

Passed the NCE, MFT National exam, and/or NCMHCE

  • Fully licensed as LCSW, LPC, LMFT. Will consider LPCA under supervision.

Relevant clinical experience in providing therapy services.


Pay is based on a tiered structure but average per patient is:

Associate-level licensed:
0-20: $65/completed visit 

21-40: $70/completed visits

41-60: $75/completed visit
61-80: $80/completed visit
81-100+: $85/completed visit
Fully licensed:

0-20: $95/completed visit
21-40: $100/completed visit 

41-60: $105/completed visit
61-80: $110/completed visit
81-100+: $115/completed visit


PLEASE NOTE:

YOU do not have to reside in the area of the post!