... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Quick apply
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Quick apply
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call CenterRepresentative
Wichita, KS · Remote
$11.50 - $15/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call CenterRepresentative
Wichita, KS · Remote
$11.50 - $15/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
SAP SuccesssFactors
Wichita, KS · Remote
$59.75 - $77.75/hr
The company provides professional and technical expertise in the fields of Telecom, Education ... Remote with 25% travel. Qualifications 1. Hands-on experience with Successions planning ...
SAP SuccesssFactors
Wichita, KS · Remote
$59.75 - $77.75/hr
The company provides professional and technical expertise in the fields of Telecom, Education ... Remote with 25% travel. Qualifications 1. Hands-on experience with Successions planning ...
Experienced Accountant
Wichita, KS · On-site +1
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Quick apply
Experienced Accountant
Wichita, KS · On-site +1
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Quick apply
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call CenterRepresentative
Wichita, KS · Remote
$11.50 - $15/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call CenterRepresentative
Wichita, KS · Remote
$11.50 - $15/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call CenterSales Representative
Mcconnell Air Force Base, KS · Remote
$14.75 - $19/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call CenterSales Representative
Mcconnell Air Force Base, KS · Remote
$14.75 - $19/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call Center Team Lead
Wichita, KS · Remote
$15/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Quick apply
Call Center Team Lead
Wichita, KS · Remote
$15/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call Center Representative Job Openings (WICHITA, KS, USA)
Wichita, KS · Remote
$7.25 - $14/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Quick apply
Call Center Representative Job Openings (WICHITA, KS, USA)
Wichita, KS · Remote
$7.25 - $14/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call Center Team Lead
Wichita, KS · Remote
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call Center Team Lead
Wichita, KS · Remote
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call Center Team Lead
Wichita, KS · Remote
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call Center Team Lead
Wichita, KS · Remote
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Bilingual Federal Call Center Agent (Spanish)
Wichita, KS · Remote
$22.56/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Quick apply
Bilingual Federal Call Center Agent (Spanish)
Wichita, KS · Remote
$22.56/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call Center Supervisor
Wichita, KS · Remote
$30K - $40K/yr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Quick apply
Call Center Supervisor
Wichita, KS · Remote
$30K - $40K/yr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call Center Supervisor
Wichita, KS · Remote
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call Center Supervisor
Wichita, KS · Remote
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Tax Customer Service Representative II (Experienced)
Wichita, KS · Remote
$11.10 - $14.10/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Quick apply
Tax Customer Service Representative II (Experienced)
Wichita, KS · Remote
$11.10 - $14.10/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call Center Supervisor
Wichita, KS · Remote
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Call Center Supervisor
Wichita, KS · Remote
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Quality Analyst Lead
Wichita, KS · Remote
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Quick apply
Quality Analyst Lead
Wichita, KS · Remote
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Subject Matter Expert (SME)
Wichita, KS · On-site +1
$43.75 - $59.50/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Subject Matter Expert (SME)
Wichita, KS · On-site +1
$43.75 - $59.50/hr
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Quality Analyst Lead
Wichita, KS · Remote
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Quality Analyst Lead
Wichita, KS · Remote
... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...
Remote Telecom information
What is a remote telecom?
A Remote Telecom job involves working in the telecommunications industry from a location outside of a traditional office, often from home. Professionals in remote telecom roles may work on network management, customer support, technical troubleshooting, or system installation and maintenance. These jobs leverage digital tools and cloud-based systems to enable employees to perform their duties without being physically present at a company site. Remote telecom positions are popular due to their flexibility and the growing reliance on reliable communication networks. Common roles include network engineers, support specialists, and project managers.
What are the key skills and qualifications needed to thrive as a remote telecom professional?
To thrive as a Remote Telecom professional, you need a solid understanding of telecommunications systems, networking principles, and relevant industry standards, often backed by a degree in information technology or a related field. Familiarity with network management tools, VoIP systems, cloud communications platforms, and certifications like Cisco CCNA or CompTIA Network+ is highly valued. Strong problem-solving abilities, effective communication, and self-motivation are crucial soft skills for remote work environments. These skills ensure reliable service delivery, efficient troubleshooting, and clear collaboration with clients and teams across diverse locations.
How do remote telecom professionals typically collaborate with on-site teams and clients?
Remote telecom professionals often rely on a combination of collaboration tools such as video conferencing, project management software, and cloud-based documentation to stay connected with on-site teams and clients. Establishing clear communication protocols and regular check-ins helps bridge any gaps that remote work might create. Additionally, remote telecom specialists are expected to be proactive in troubleshooting and resolving technical issues, often coordinating with field technicians or customer support to ensure minimal service disruption. Building strong virtual relationships and maintaining responsiveness are key to success in this role.
What is the difference between Remote Telecom vs Remote Network Technician?
| Aspect | Remote Telecom | Remote Network Technician |
|---|---|---|
| Required Certifications | FCC, Cisco, CompTIA certifications | CompTIA Network+, Cisco CCNA |
| Work Environment | Telecommunications companies, service providers | IT firms, network service providers |
| Industry Usage | Telecom industry, broadband providers | IT and networking industry |
| Job Focus | Design, install, maintain telecom systems | Install, troubleshoot, repair network hardware |
Remote Telecom roles focus on telecommunications systems, requiring certifications like FCC or Cisco, and are common in telecom companies. Remote Network Technicians primarily troubleshoot and repair network hardware, often holding CompTIA Network+ or Cisco CCNA. Both roles involve remote work but differ in their technical focus and industry applications.
More about Remote Telecom jobs
What are the most commonly searched types of Telecom jobs in Wichita, KS?
The most popular types of Telecom jobs in Wichita, KS are:
What are popular job titles related to Remote Telecom jobs in Wichita, KS?
For Remote Telecom jobs in Wichita, KS, the most frequently searched job titles are:
What job categories do people searching Remote Telecom jobs in Wichita, KS look for?
The top searched job categories for Remote Telecom jobs in Wichita, KS are:
What cities near Wichita, KS are hiring for Remote Telecom jobs?
Cities near Wichita, KS with the most Remote Telecom job openings:
$14/hr
Full-time
Re-posted 20 days ago
Job description
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers