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Remote Telecom Expense Management Jobs in Kansas

AireSpring

TELECOM PROJECT MANAGER

Topeka, KS · On-site +1

Remote support for all customers inquiries and tickets * Performs daily project tracking including ... resource management, equipment tracking and workflow supervision of multiple projects * Collects ...

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Remote Telecom Expense Management information

What are the key skills and qualifications needed to thrive as a Remote Telecom Expense Management professional, and why are they important?

To thrive as a Remote Telecom Expense Management professional, you need a solid understanding of telecommunications billing, financial analysis, and contract management, typically supported by experience in telecom or finance. Familiarity with telecom expense management (TEM) platforms, Excel, and data analysis tools is crucial, and certifications like CTEM can be advantageous. Strong attention to detail, problem-solving skills, and effective communication are important soft skills for ensuring accurate expense tracking and vendor negotiations. These skills ensure cost optimization, compliance, and efficient management of telecom services for organizations.

What is the difference between Remote Telecom Expense Management vs Remote Network Technician?

AspectRemote Telecom Expense ManagementRemote Network Technician
Primary RoleManaging and optimizing telecom expenses and billingInstalling, maintaining, and troubleshooting network hardware and software
Required SkillsBilling analysis, vendor management, telecom systems knowledgeNetwork configuration, troubleshooting, hardware setup
Work EnvironmentOffice or remote, focused on telecom billing systemsRemote or on-site, focused on network infrastructure
CertificationsTelecom or billing certifications often preferredNetwork certifications like CompTIA Network+ or Cisco CCNA

While both roles may work remotely and require technical knowledge, Remote Telecom Expense Management focuses on managing telecom costs and billing, whereas Remote Network Technicians handle network hardware and infrastructure. They serve different functions within the IT and telecom industry but may collaborate on projects involving network and telecom systems.

What is remote telecom expense management?

Remote telecom expense management (TEM) refers to the process of managing and optimizing an organization's telecommunications costs, assets, and services from a remote location. This involves tracking usage, auditing invoices, identifying billing errors, and negotiating contracts without the need for on-site presence. Remote TEM specialists use software and cloud-based tools to analyze data, ensure compliance, and recommend cost-saving measures for phone, internet, and mobile services. The goal is to reduce unnecessary expenses and streamline telecom operations for businesses.

What are some common challenges faced in a remote Telecom Expense Management role, and how can they be addressed?

In a remote Telecom Expense Management (TEM) role, professionals often encounter challenges such as managing large volumes of billing data from multiple carriers, ensuring timely dispute resolution, and maintaining clear communication with internal teams and vendors. These challenges can be addressed by leveraging specialized TEM software, establishing standardized processes, and actively collaborating via digital tools to track issues and share updates. Strong organizational skills and proactive communication are key to overcoming these obstacles and ensuring cost savings and compliance for the organization.
What are popular job titles related to Remote Telecom Expense Management jobs in Kansas? For Remote Telecom Expense Management jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Telecom Expense Management jobs in Kansas look for? The top searched job categories for Remote Telecom Expense Management jobs in Kansas are:
What cities in Kansas are hiring for Remote Telecom Expense Management jobs? Cities in Kansas with the most Remote Telecom Expense Management job openings:
Remote Telecom Expense Management jobs near you

TELECOM PROJECT MANAGER

AireSpring

Topeka, KS • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Job description

Company Description
Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.
As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.
The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.
We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".
Job Description
The Telecom Project Manager is responsible for acting as the single point of contact and management for multiple client orders. Client responsibilities include on-going client interaction, timeline and critical task management, coordination across multiple groups and resources and resolving order related issues.
There will be significant interfacing with sales agents and other staff members. The ideal candidate will possess excellent critical thinking skills, communicate well with all levels of personnel and be highly organized.
Profile for Success:
  • Telecommunication background a must
  • Accountable for their client's overall customer satisfaction.
  • Responsible for timely project completion, issue identification/resolution, and customer delivery
  • Ensures clients clearly understand status of project throughout all phases; including outstanding, pending and completed tasks
  • Meet the highest standards and minimize the customers attrition rate
  • Remote support for all customers inquiries and tickets
  • Performs daily project tracking including resource management, equipment tracking and workflow supervision of multiple projects
  • Collects and records documentation including customer set-up documents and implementation related information
  • Creates and executes project work plans and revises when appropriate to meet changing needs and requirements
  • Summarizes progress of project and prepares interim and project completion reports
  • Facilitates efficient and effective internal team and external customer meetings

Qualifications
  • Telecom background of at least 2 years
  • Full-time position
  • Must be able to easily learn and use new software programs
  • Excellent customer service skills
  • Ability to manage multiple priorities and resources in a dynamic environment across various sites, and organize complex information
  • Must possess initiative with strong analytical and problem solving skills
  • Strong analytical and decision making skills
  • Strong verbal and written communications skills
  • Strong interpersonal, organization and planning skills
  • Ability to effectively communicate with internal and external customers
  • Must possess excellent MS Office skills
  • Must display great attention to detail
  • Comfortable making presentations and facilitating meetings

Additional Information
PLEASE INCLUDE YOUR SALARY EXPECTATIONS
WHAT THIS COMPANY OFFERS YOU:
  • Medical Benefits with optional supplemental services through AFLAC
  • Paid Time-Off Plan
  • Paid Holidays
  • 401K with employer match
  • AT&T Discount on personal mobile plan

We are are also looking in LA, Chicago, DC, Dallas, Portland, Seattle, Denver, Phoenix
Videos To Watch
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