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Remote Technician Jobs in Quebec (NOW HIRING)

Milestone Technologies, Inc.

... remote access, secure Wi-Fi and wired connectivity to the internal network Support user requests ... technicians when workflow deficiencies are identified Have deep understanding of defined team ...

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Remote Technician information

What is a remote technician?

A Remote Technician is a professional who provides technical support and troubleshooting services to clients or employees from a remote location, rather than being physically present on-site. They use various communication tools, such as phone, email, or remote desktop software, to diagnose and resolve issues related to computers, networks, software, or other technical systems. Remote Technicians are commonly employed by IT support centers, managed service providers, or large organizations with distributed workforces. Their role is crucial for maintaining business operations, especially when immediate on-site support is not feasible.

What are the key skills and qualifications needed to thrive as a remote technician?

To thrive as a Remote Technician, you need strong technical troubleshooting skills, a solid understanding of networking and hardware, and typically a relevant certification such as CompTIA A+ or Network+. Familiarity with remote desktop tools, ticketing systems, and diagnostic software is commonly required. Excellent communication, problem-solving abilities, and patience are vital soft skills for assisting users remotely. These competencies ensure efficient issue resolution, minimize downtime, and deliver a seamless support experience for clients or employees in dispersed locations.

What are some common challenges faced by remote technicians, and how can these be overcome?

Remote Technicians often face challenges such as troubleshooting issues without physical access to equipment, managing communication across different time zones, and maintaining clear documentation. These can be overcome by utilizing robust remote access tools, establishing clear communication protocols with clients and team members, and keeping detailed records of all actions taken during support sessions. Proactive problem-solving and continuous learning about new technologies also help Remote Technicians excel in their roles.

What is the difference between Remote Technician vs Help Desk Technician?

AspectRemote TechnicianHelp Desk Technician
CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Help Desk certifications, sometimes vendor-specific
Work EnvironmentRemote, on-site support for hardware/software issuesHelp desk, call centers, remote or on-site support
Industry UsageIT support, technical services, customer supportIT support, customer service, technical assistance
Common Search/ComparisonRemote TechnicianHelp Desk Technician

Remote Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications and working in IT support environments. The main difference is that Remote Technicians typically handle more complex hardware and software issues remotely, while Help Desk Technicians often focus on initial troubleshooting and customer assistance, sometimes on-site. Both roles are essential in IT support and frequently searched together by job seekers.

What remote technician jobs can be done remotely?

Remote technician jobs typically include roles such as IT support specialist, network technician, help desk technician, and systems administrator. These positions often require troubleshooting skills, remote access tools, and certifications like CompTIA A+ or Network+; they can be performed from home with a reliable internet connection and appropriate hardware.

What are the most commonly searched types of Technician jobs in Quebec?

The most popular types of Technician jobs in Quebec are:

What are popular job titles related to Remote Technician jobs in Quebec?

For Remote Technician jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Remote Technician jobs in Quebec look for?

The top searched job categories for Remote Technician jobs in Quebec are:

What cities in Quebec are hiring for Remote Technician jobs?

Cities in Quebec with the most Remote Technician job openings:

Remote Technician jobs near you
Infographic showing various Remote Technician job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Building Automation Technician (Remote Monitoring)

Fusion

Laval, QC • Remote

Full-time

Medical, Dental, PTO

Posted 10 days ago

Key responsibilities

  • Analyze, diagnose, and resolve issues related to building automation systems and service calls.

  • Monitor building automation systems remotely and intervene when abnormal operating conditions are detected.

  • Document diagnostic activities, corrective actions, and interventions following established procedures.

Job description

Company Description

Founded in 1994, Fusion was one of the first companies in Quebec to offer energy efficiency and control solutions. We provide hotel, residential, commercial, and institutional property owners and managers with innovative, proven, and integrated energy management solutions that eliminate energy waste, reduce greenhouse gas emissions, and ensure occupant comfort.

Our mission to create a positive impact extends beyond the environment through our commitment to fostering an equitable, diverse, and inclusive workplace where every individual is respected and valued.

Job Description

You will join an established team recognized for its leadership and expertise, contributing directly to the energy transition and decarbonization of the built environment. As a Building Automation Technician (Remote Monitoring), you will play a key role in supporting our clients through remote technical assistance and system monitoring.

As part of our commitment to providing reliable and continuous technical support to our clients, the successful candidate will participate in an on-call rotation with other team members to ensure evening and weekend coverage, in addition to their regular daytime schedule.

What You'll Accomplish With Us

  • Analyze, diagnose, and resolve issues and service calls related to building automation systems, providing timely and thorough solutions.
  • Deliver effective and professional technical support to clients, technicians, and partners to resolve operational issues.
  • Monitor building automation systems remotely and proactively intervene when abnormal operating conditions are detected.
  • Collaborate with the technical team to identify and implement adjustments to control strategies and sequences when required.
  • Oversee the implementation of preventive maintenance programs for building automation systems.
  • Document diagnostic activities, corrective actions, and interventions while following established procedures.
  • Train clients on the use of control interfaces during project handovers.
  • Contribute to the continuous improvement of work methods, diagnostic tools, and remote monitoring practices.
Qualifications
  • College diploma (DEC) in Building Automation, Electrical Engineering Technology, Mechanical Engineering Technology, or a bachelor's degree in a related field.
  • Minimum 5 years of experience in a similar role.
  • Demonstrated knowledge and experience with building automation systems such as Strato, Reliable, Alerton, Trane, Johnson Controls, or equivalent platforms (required).
  • Strong understanding of mechanical building systems.
  • Ability to communicate and act effectively in time-sensitive or emergency situations.
  • Excellent organizational skills, attention to detail, and ability to work collaboratively.
  • Self-motivated, adaptable, and versatile.
  • Solution-oriented mindset.
  • Bilingualism is required in both French and English, spoken and written, as you will be supporting and serving clients throughout the Province of Quebec.

Additional Information

What We Offer

Compensation will be determined based on experience. In addition, we offer a comprehensive benefits package that supports employee well-being and overall health, including:

  • Flexible group insurance coverage from day one (medical and dental).
  • Reimbursement of professional association membership fees.
  • Minimum of three (3) weeks of vacation.
  • Social activities throughout the year.
  • Internal training and development opportunities.
  • Onboarding program paired with a colleague mentor.
  • Telemedicine platform.

Learn More About Fusion

  • Website: www.fusionenergie.ca 
  • LinkedIn: https://www.linkedin.com/company/fusion-energie

Please note that only candidates selected for an interview will be contacted.