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Remote Technical Jobs in O Fallon, IL (NOW HIRING)

KEYENCE

Field Application Engineer '27

Saint Louis, MO · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

KEYENCE

Field Application Engineer

Saint Louis, MO · On-site +1

$54K - $81K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Iff

Technical Service Account Manager

Saint Louis, MO · On-site +1

This role is based in United State and is a remote position. You will be part of a collaborative ... The Technical Service Account Manager in Grain Processing will be directly responsible for ...

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All JobsTechnical JobsRemote Technical JobsRemote Technical Jobs in O'Fallon, IL

Remote Technical information

See O Fallon, IL salary details

$28K

$145.8K

$192.2K

How much do remote technical jobs pay per year?

As of Jul 13, 2026, the average yearly pay for remote technical in O'Fallon, IL is $145,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,200.00 and $191,200.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical vs Remote Software Developer?

AspectRemote TechnicalRemote Software Developer
Required CredentialsTechnical certifications, IT-related degreesComputer science degree, coding certifications
Work EnvironmentRemote, often in IT support or technical rolesRemote, focused on coding and software development
Employer & Industry UsageIT services, tech companies, support teamsSoftware companies, tech startups, app development
Common Search & ComparisonOften compared for technical skills and remote workFocuses on coding skills and software projects

Remote Technical roles typically involve providing technical support, troubleshooting, or IT services remotely, requiring certifications and technical knowledge. Remote Software Developers focus on coding, building applications, and software solutions, often with programming certifications. Both roles are remote and tech-focused but differ in daily tasks and skill sets.

What Are Remote Technical Jobs?

Remote technical jobs are found in both technical support and IT as well as programming and software development. Common titles include remote computer programmer, software developer, and IT support engineer. As a virtual computer programmer, your responsibilities include writing programs using various computer languages, testing and debugging programs, using code libraries, and expanding and updating an existing program. As a software developer, your duties are to produce efficient and clean code, troubleshoot, upgrade, and debug existing software, and create technical documentation for reporting and reference. As an IT support engineer, you find solutions for hardware and software problems, track computer system problems, help customers to understand any issues they experience, and properly log all cases.

What are some common challenges faced by Remote Technical professionals, and how can they be effectively managed?

Remote Technical professionals often encounter challenges such as maintaining clear communication with team members across different time zones, staying updated with rapidly evolving technologies, and managing work-life boundaries while working from home. To address these, it's important to leverage collaboration tools (like Slack or Zoom), establish regular check-ins with the team, and set a structured daily routine. Additionally, dedicating time for professional development and ensuring a dedicated workspace can help improve productivity and work satisfaction.

What are Remote Technical jobs?

Remote Technical jobs refer to positions in the technology sector that can be performed from any location outside of a traditional office setting, often from home. These roles commonly include software development, IT support, system administration, and technical consulting. Employees interact with teams and clients via digital communication tools and are expected to manage their tasks independently while maintaining high technical standards. Remote Technical jobs offer flexibility and can help companies access a broader talent pool.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Specialist, and why are they important?

To excel as a Remote Technical Support Specialist, you need a solid understanding of troubleshooting, networking, and technical problem-solving, typically supported by relevant IT certifications or a degree in computer science. Familiarity with remote support tools, ticketing systems, and diagnostic software like TeamViewer, Zendesk, or ServiceNow is commonly required. Strong communication, patience, and customer service orientation are essential soft skills for explaining solutions and building rapport with users remotely. These competencies ensure efficient resolution of technical issues, maintain high customer satisfaction, and support smooth business operations from a distance.
More about Remote Technical jobs
What job categories do people searching Remote Technical jobs in O'Fallon, IL look for? The top searched job categories for Remote Technical jobs in O'Fallon, IL are:
What cities near O'Fallon, IL are hiring for Remote Technical jobs? Cities near O'Fallon, IL with the most Remote Technical job openings:
Remote Technical jobs near you
Junior User Support Specialist (Remote Services)

Junior User Support Specialist (Remote Services)

Govcio LLC

Saint Louis, MO • On-site, Remote

$17.36 - $28.84/hr

Full-time

Re-posted 17 days ago

GovCIO rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

125th of 210 rated it services

Job description

GovCIO is currently hiring for a Junior User Support Specialist for the Service Desk (SD) Remote Services Admin (RSA) Team to provide essential remote technical support, hardware/software troubleshooting, and mobile device management for a mission critical U.S. Coast Guard (USCG) program. This position will be located in St. Louis, MO and will be a hybrid position.
Responsibilities
The Junior User Support Specialist will serve as a remote point of contact for technical support, mobile equipment administration, and remote connectivity troubleshooting. The role requires foundational technical problem-solving skills, excellent customer service, and the ability to resolve hardware, software, and network issues efficiently within established Service Level Agreements (SLAs) in a virtual team environment.Key responsibilities include:
  • Respond to customer questions and troubleshoot technical issues related to hardware, software, and network problems.
  • Ask questions, run diagnostics, and use problem-solving skills to find the root cause of problems and implement solutions.
  • Serve as the primary contact for users, documenting and logging all calls and issues in the ticketing system.
  • Report significant or recurring issues to higher-level support teams (Tier 2 or higher).
  • Install and configure software, and document internal procedures and FAQs.
  • Walk users through the use of products or systems, and provide follow-up communication to ensure resolution.

Qualifications
High School with 0 - 3 years (or commensurate experience)
Required Skills and Experience
  • Current DoD 8570 IAT Level I certification (e.g., A+ CE, Network+ CE, CCNA-Security, SSCP).
  • Proficiency in Windows operating systems and familiarity with mobile devices including iPhones and iPads.
  • Ability to diagnose and resolve technical problems efficiently.
  • Excellent verbal and written communication skills to explain complex technical issues clearly to non-technical users.
  • Strong customer service skills with the patience and empathy to provide top-notch service and ensure user satisfaction.
  • Ability to prioritize tasks and handle multiple tickets simultaneously to meet service level agreements (SLAs).
  • Ability to work independently and as part of a virtual, remote team environment.

Clearance Required: Active Secret Clearance.
Preferred Skills and Experience
  • Experience supporting DoD or U.S. Coast Guard enterprise service desk environments.
  • Experience with ServiceNow (SNOW) or equivalent enterprise ticketing software.
  • Knowledge of Intune, Purebred, VPN client software, and Remote Desktop connections.
  • Knowledge of Azure Active Directory, Active Directory Users and Computers (ADUC), MECM (SCCM), and EDM.

Posted Salary Range
USD $17.36 - USD $28.84 /Hr.

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