Remote Technical Writer Jobs in Draper, UT (NOW HIRING)

This position will be fully remote and can be hired anywhere in the continental U.S.

The Cloudflare Partner Architect serves as a strategic technical advisor and enablement leader, bridging Optiv's sales, services, and partner ecosystems. This role drives pre-sales excellence through deep technical expertise, hands-on solution demonstrations, and enablement programs that enhance both internal teams and client outcomes.

The Partner Architect will champion Cloudflare technologies-showcasing use cases, aligning solutions with client goals, and ensuring seamless integration across Optiv's portfolio.

How you'll make an impact

Technical Enablement & Sales Support

• Deliver detailed presentations and demonstrations of partner technologies to internal teams and clients.
• Develop and maintain technical sales tools and documentation, including:
  • Sizing guidelines
  • Best practice and integration guides
  • Solution design and implementation documentation

• Lead use case development and create reusable demonstration assets.
• Build and execute enablement sessions and workshops for sales and technical teams.

Solution Strategy & Architecture

• Define and document solution architectures, product matrices, and roadmap alignment for partner technologies.
• Provide SKU guidance, bundling strategies, and partner service mapping to drive consistent solution delivery.
• Collaborate with client advisory and delivery teams to ensure alignment with best practices and deployment standards.
• Validate service offerings and scoping for technical accuracy and consistency.

Client Engagement & Value Realization

• Support client retention and technology optimization through advisory and best-practice assessments.
• Conduct client workshops to maximize solution adoption and identify upsell opportunities.
• Partner with Client Solution Architects to ensure clients realize full value from their technology investments.
• Serve as an escalation point for complex partner-related services and solution challenges.

Collaboration & Continuous Learning

• Shadow partner engineering and internal consulting teams periodically to stay aligned on evolving capabilities.
• Contribute to internal communities of practice and knowledge-sharing initiatives.
• Maintain expert-level technical certifications in assigned partner technologies.

Qualifications

Education & Experience

• Minimum 5 years of experience selling or supporting the sales of SASE, cyber security, networking, identity management, cloud or SaaS solutions.
• Technical expertise in SASE, SSE, ZTNA, SWG, CASB, DLP, SD-WAN, and Email Security
• Knowledge of key market players/competitors in the software defined networking, zero trust and cybersecurity solution spaces.
• Demonstrated ability to think strategically and develop/execute corresponding objectives.
• Demonstrated experience presenting technical solutions and communicating the value of network and security transformation to senior-level executives.
• Deep understanding of the modern cybersecurity landscape, including common threats (e.g., malware, ransomware, phishing, botnets) and mitigation strategies.
• Fundamental knowledge of customer network and application architectures, including hybrid environments leveraging public clouds (Azure, AWS, GCP).
• Hands-on experience with one or more of the following: Secure Web Gateway (SWG), CASB, DLP, DNS security (including DNS over HTTPS), Identity Provider (IdP) integration (SAML, OTP), Email Security, and SIEM/log analytics platforms.
• Strong verbal and written communications, as well as the ability to work effectively across internal and external organizations.
• Excellent presentation and public speaking skills.
• Bachelor's Degree
• Holds one of the following certifications:
  • Cloudflare One Fundamentals
  • Explore Cloudflare Overview: Access, Email Security, Gateway, Tunnel
  • Cloudflare One Essentials
  • Cloudflare One Advanced
  • Zero Trust 301 (optional, but encouraged)

Desirable Skills, Knowledge, and Experience

• Proficiency with networking fundamentals, including routing, subnetting, VPNs, and SD-WAN concepts.
• Familiarity with client operating system fundamentals and software distribution methods.
• Knowledge of the competitive landscape for SASE and Zero Trust Network Access (ZTNA) solutions.
• Direct experience with Cloudflare's SASE solutions (e.g. Access, Gateway, Browser Isolation, Email Security) is a significant plus.
• Strong project management skills, with the ability to work to deadlines and prioritize effectively among competing goals.

Physical Demands and Work Environment

Ability to travel up to 40% for client meetings, partner events, and enablement sessions.

#LI-TW1

#LI-Remote

What you can expect from Optiv

• A company committed to our inclusive value through our Employee Resource Groups

• Work/life balance

• Professional training resources

• Creative problem-solving and the ability to tackle unique, complex projects

• Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.

• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

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