... Customer Support Specialist in New York, NY, to provide assistance to customers using its digital solutions. This work-from-home position involves troubleshooting a variety of technical issues ...
... Customer Support Specialist in New York, NY, to provide assistance to customers using its digital solutions. This work-from-home position involves troubleshooting a variety of technical issues ...
A leading technology company is seeking a Technical Support Specialist to provide exceptional ... This remote role requires adaptability and a customer-centric approach. Benefits include ...
A leading technology company is seeking a Technical Support Specialist to provide exceptional ... This remote role requires adaptability and a customer-centric approach. Benefits include ...
A leading data recovery provider is hiring a Technical Support Specialist to deliver remote support for customers, troubleshoot technical issues, and assist with software solutions. Candidates must ...
A leading data recovery provider is hiring a Technical Support Specialist to deliver remote support for customers, troubleshoot technical issues, and assist with software solutions. Candidates must ...
About the job Technical Support Specialist (remote) Arsenault Ontrack, the worlds largest data recovery provider is currently seeking a Technical Support Specialist. The Technical Support Specialist ...
About the job Technical Support Specialist (remote) Arsenault Ontrack, the worlds largest data recovery provider is currently seeking a Technical Support Specialist. The Technical Support Specialist ...
A technology solutions company is seeking a Technical Support Specialist to provide remote assistance for hardware, software, and store networks. This role involves troubleshooting issues, managing ...
A technology solutions company is seeking a Technical Support Specialist to provide remote assistance for hardware, software, and store networks. This role involves troubleshooting issues, managing ...
Technical Support Specialist
Melville, NY · On-site +1
Technical Support Specialist As a Technical Support Specialist (Technical Support Expert (NTW ... Desk), remote sessions, chat or phone * Identify the area of fault (code, environment, or ...
Technical Support Specialist
Melville, NY · On-site +1
Technical Support Specialist As a Technical Support Specialist (Technical Support Expert (NTW ... Desk), remote sessions, chat or phone * Identify the area of fault (code, environment, or ...
Cengage Group is seeking a Customer Support Specialist to provide assistance with our digital solutions mainly while working from home. You will troubleshoot technical issues and communicate ...
Cengage Group is seeking a Customer Support Specialist to provide assistance with our digital solutions mainly while working from home. You will troubleshoot technical issues and communicate ...
United States (Remote) Eligibility: Only open to candidates who currently reside within the United ... US Operations Manager About the Role As a Technical Support Specialist , you will be the first ...
United States (Remote) Eligibility: Only open to candidates who currently reside within the United ... US Operations Manager About the Role As a Technical Support Specialist , you will be the first ...
Technical Support Specialist
New York, NY · On-site +1
Thermo Fisher Scientific is seeking a Technical Support Specialist to provide expert-level support ... This remote-based position involves frequent travel (up to 70%) to customer sites nationwide, with ...
Technical Support Specialist
New York, NY · On-site +1
Thermo Fisher Scientific is seeking a Technical Support Specialist to provide expert-level support ... This remote-based position involves frequent travel (up to 70%) to customer sites nationwide, with ...
Remote Technical Support Specialist Help Systems Run Smoothly
Manhattan, NY · Remote
$40 - $50/hr
A leading civil engineering firm is seeking a Technical Support Representative to troubleshoot technical issues and provide support for users. This fully remote position offers competitive pay ...
Remote Technical Support Specialist Help Systems Run Smoothly
Manhattan, NY · Remote
$40 - $50/hr
A leading civil engineering firm is seeking a Technical Support Representative to troubleshoot technical issues and provide support for users. This fully remote position offers competitive pay ...
CyberNut is looking for a Remote Technical Support Engineer who will be the first line of contact for customer support tickets. You will help school IT administrators resolve technical issues related ...
CyberNut is looking for a Remote Technical Support Engineer who will be the first line of contact for customer support tickets. You will help school IT administrators resolve technical issues related ...
Ideal applicants have 2+ years in call center or technical support roles, strong communication ... The position is remote, requiring a quiet workspace and reliable internet. Bilingual Spanish skills ...
Ideal applicants have 2+ years in call center or technical support roles, strong communication ... The position is remote, requiring a quiet workspace and reliable internet. Bilingual Spanish skills ...
DataDirect Networks, Inc. is seeking a Technical Support Engineer - Level 1, primarily remote, responsible for post-sales support and troubleshooting for clients. Candidates should have a BS in a ...
DataDirect Networks, Inc. is seeking a Technical Support Engineer - Level 1, primarily remote, responsible for post-sales support and troubleshooting for clients. Candidates should have a BS in a ...
A leading cloud analytics company is seeking a Technical Customer Support Engineer to join their remote team. This position involves supporting users globally through various communication channels ...
A leading cloud analytics company is seeking a Technical Customer Support Engineer to join their remote team. This position involves supporting users globally through various communication channels ...
Acre Security is seeking a Technical Support Engineer to enhance customer experience by providing expert technical support across its software platforms. This remote position focuses on ...
Acre Security is seeking a Technical Support Engineer to enhance customer experience by providing expert technical support across its software platforms. This remote position focuses on ...
Remote Energy-Saving Support Specialist
Brooklyn, NY · Remote
$17/hr
A leading energy efficiency company is seeking a Customer Support Specialist to assist utility ... This remote role involves handling inbound calls, providing technical support, and enrolling ...
Remote Energy-Saving Support Specialist
Brooklyn, NY · Remote
$17/hr
A leading energy efficiency company is seeking a Customer Support Specialist to assist utility ... This remote role involves handling inbound calls, providing technical support, and enrolling ...
BeyondTrust is seeking a Technical Support Engineer in the United Kingdom to provide exceptional ... Remote work options are available. #J-18808-Ljbffr
BeyondTrust is seeking a Technical Support Engineer in the United Kingdom to provide exceptional ... Remote work options are available. #J-18808-Ljbffr
A leading software company is seeking a Software Support Specialist to manage technical support ... This role is fully remote, offering flexibility and the chance to work in a collaborative ...
A leading software company is seeking a Software Support Specialist to manage technical support ... This role is fully remote, offering flexibility and the chance to work in a collaborative ...
Technical Support Representative
Manhattan, NY · Remote
$40 - $50/hr
About the job Technical Support Representative Technical Support Representative (Remote USA) | $40-$50 per Hour Are You the Go-To Person for Tech Issues? At Bridgepoint Works , we believe that ...
Technical Support Representative
Manhattan, NY · Remote
$40 - $50/hr
About the job Technical Support Representative Technical Support Representative (Remote USA) | $40-$50 per Hour Are You the Go-To Person for Tech Issues? At Bridgepoint Works , we believe that ...
Support Specialist
Manhattan, NY · Remote
... technical issues efficiently in a fast-paced, remote call center environment. Customer Support ... Specialists serve as a key touchpoint between patients and the clinical care team, helping ensure ...
Support Specialist
Manhattan, NY · Remote
... technical issues efficiently in a fast-paced, remote call center environment. Customer Support ... Specialists serve as a key touchpoint between patients and the clinical care team, helping ensure ...
Remote Technical Support Specialist information
See Bronx, NY salary details
$14.52 - $17.37
6% of jobs
$17.37 - $20.22
14% of jobs
$21.07 is the 25th percentile. Wages below this are outliers.
$20.22 - $23.06
16% of jobs
The median wage is $25.37 / hr.
$23.06 - $25.91
17% of jobs
$25.91 - $28.75
14% of jobs
$30.69 is the 75th percentile. Wages above this are outliers.
$28.75 - $31.60
12% of jobs
$31.60 - $34.44
6% of jobs
$34.44 - $37.29
6% of jobs
$37.29 - $40.14
4% of jobs
$40.14 - $42.98
3% of jobs
$42.98 - $45.83
1% of jobs
$14
$27
$45
How much do remote technical support specialist jobs pay per hour?
As of May 28, 2026, the average hourly pay for remote technical support specialist in Bronx, NY is $27.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.83 per hour, depending on experience, location, and employer.
What is a Remote Technical Support Specialist job?
A Remote Technical Support Specialist provides technical assistance to customers or employees over the phone, via chat, email, or remote access tools. They diagnose and troubleshoot technical issues related to software, hardware, or network systems. Their role includes guiding users through problem resolution, escalating complex issues, and ensuring customer satisfaction. This position requires strong problem-solving skills, technical expertise, and effective communication in a remote work environment.
What are the key skills and qualifications needed to thrive in the Remote Technical Support Specialist position, and why are they important?
To thrive as a Remote Technical Support Specialist, you need strong problem-solving abilities, technical troubleshooting expertise, and a solid understanding of computer systems and networking, typically backed by relevant certifications or an associate degree. Familiarity with remote desktop tools, ticketing systems (like Zendesk or ServiceNow), and knowledge base platforms is essential. Excellent communication skills, patience, and the ability to remain calm under pressure are key soft skills that enhance effectiveness in this role. These competencies ensure timely and clear resolution of technical issues, leading to high customer satisfaction and efficient remote support.
What are some common challenges faced by Remote Technical Support Specialists, and how can they overcome them?
Remote Technical Support Specialists often encounter difficulties such as troubleshooting issues without physical access to the user's device and communicating complex technical solutions in a clear, understandable way. Overcoming these challenges requires strong diagnostic skills, effective use of remote access tools, and the ability to ask precise questions to gather necessary information from clients. Building rapport with users and maintaining a patient, supportive demeanor helps to ease frustration and facilitates smoother problem resolution. Continual learning and staying updated on new technologies also play a crucial role in managing and overcoming technical challenges in a remote environment.
More about Remote Technical Support Specialist jobs
What are the most commonly searched types of Technical Support Specialist jobs in Bronx, NY? The most popular types of Technical Support Specialist jobs in Bronx, NY are:
What are popular job titles related to Remote Technical Support Specialist jobs in Bronx, NY? For Remote Technical Support Specialist jobs in Bronx, NY, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Specialist jobs in Bronx, NY look for? The top searched job categories for Remote Technical Support Specialist jobs in Bronx, NY are:
What cities near Bronx, NY are hiring for Remote Technical Support Specialist jobs? Cities near Bronx, NY with the most Remote Technical Support Specialist job openings:
Full-time
Medical, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Job description
Cengage Group is seeking a Customer Support Specialist in New York, NY, to provide assistance to customers using its digital solutions. This work-from-home position involves troubleshooting a variety of technical issues, documenting interactions, and communicating effectively with clients. The ideal candidate will have strong analytical skills, attention to detail, and proficiency in Microsoft operating systems.
Benefits include vacation accrual, 401K matching, and healthcare coverage starting from day one. #J-18808-Ljbffr