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Remote Technical Support Agent Jobs in Atlanta, GA

Destination Careers

Booking Agent | Fully Remote

Atlanta, GA · On-site +1

$40K - $65K/yr

Booking Agent | Work From Home Location : Remote We are a full-service travel planning company that ... Deliver high-quality support before, during, and after travel to ensure a great customer experience

Promoted2

Remote Insurance Agent

Atlanta, GA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

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All JobsTechnical Support Agent JobsRemote Technical Support Agent JobsRemote Technical Support Agent Jobs in Atlanta, GA

Remote Technical Support Agent information

See Atlanta, GA salary details

$10

$18

$29

How much do remote technical support agent jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote technical support agent in Atlanta, GA is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $21.06 per hour, depending on experience, location, and employer.

What is a remote technical support agent?

Remote Technical Support Agents are professionals who assist customers or employees with technical issues related to software, hardware, networks, or other technology, all while working from a remote location. They communicate with users via phone, email, or chat to diagnose problems, provide troubleshooting steps, and resolve technical issues. These agents often work for IT service providers, software companies, or large organizations and may support a variety of devices and systems. Their role is crucial for maintaining productivity and minimizing downtime by offering timely support from anywhere.

How do remote technical support agents typically collaborate with other teams to resolve complex customer issues?

Remote Technical Support Agents often work closely with engineering, product, and quality assurance teams to resolve complex or escalated issues that go beyond standard troubleshooting. Regular virtual meetings, ticket escalation systems, and internal chat platforms are commonly used to facilitate communication and share critical information. This collaborative approach ensures that customer concerns are addressed efficiently and that feedback from support interactions can help improve products and services. Building strong relationships and clear communication channels with cross-functional teams is key to success in this role.

What are the key skills and qualifications needed to thrive as a remote technical support agent, and why are they important?

To thrive as a Remote Technical Support Agent, you need strong troubleshooting abilities, a solid understanding of computer systems and networking, and often a relevant IT certification or prior help desk experience. Familiarity with ticketing systems, remote desktop tools, and communication platforms like Zendesk or TeamViewer is typically required. Excellent verbal communication, patience, and problem-solving skills help agents effectively assist users and manage challenging situations remotely. These skills ensure timely issue resolution, customer satisfaction, and efficient remote support operations.

What cities near Atlanta, GA are hiring for Remote Technical Support Agent jobs?

Cities near Atlanta, GA with the most Remote Technical Support Agent job openings:

Booking Agent | Fully Remote

Atlanta, GA • On-site, Remote

Destination Careers
See more jobs at Destination Careersexternal

$40K - $65K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Booking Agent | Work From Home
Location: Remote
We are a full-service travel planning company that helps individuals, couples, families, and groups book unforgettable vacation experiences. From all-inclusive resorts and cruises to personalized itineraries, were committed to delivering exceptional service and seamless planning from beginning to end.
Position Overview:
We are looking for an organized, self-motivated, and travel-loving Booking Agent to join our remote team. In this work-from-home role, you'll assist clients with researching, planning, and booking travel arrangements while ensuring a positive and stress-free experience. Ideal candidates are proactive, enjoy helping others, and are excited to work in a flexible, service-focused environment.
Key Responsibilities:
  • Assist clients in booking travel arrangements including flights, hotels, cruises, resorts, and vacation packages
  • Provide tailored travel recommendations based on each clients needs and preferences
  • Manage all booking logistics through online platforms and maintain accurate client records
  • Communicate professionally via phone, email, and messaging tools to address questions, changes, or concerns
  • Stay up to date on travel trends, supplier promotions, and destination options
  • Deliver high-quality support before, during, and after travel to ensure a great customer experience
  • Build strong client relationships that support repeat business and referrals

Qualifications:
  • Prior experience in travel booking, or customer service is a plus but not required
  • Strong written and verbal communication skills
  • Ability to work independently and manage multiple tasks in a remote setting
  • Comfortable using digital tools and booking platforms (training provided)
  • Detail-oriented and organized with strong follow-through
  • Must be 18 years or older with a reliable internet connection and personal computer
  • Passion for travel and helping others explore the world

What We Offer:
  • Flexible work-from-home schedule
  • Access to travel industry tools and exclusive booking platforms
  • Ongoing training and professional development
  • Incentive-based earning opportunities
  • Travel perks and supplier discounts
  • A collaborative and supportive team environment

$40,000 - $65,000 a year
Work Environment:
This is a fully remote position with flexible scheduling. Perfect for individuals who enjoy working independently while being part of a passionate and people-focused team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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