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Remote Technical Specialist Jobs in Raleigh, NC (NOW HIRING)

Tech Support Specialist

Raleigh, NC · Remote

$68K - $93K/yr

Provide remote technical troubleshooting and issue resolution for Care Communications customers and supported healthcare technology environments. * Diagnose and resolve networking, server, operating ...

Java Developer

Raleigh, NC · On-site +1

$49.50 - $64.25/hr

This is a remote position. If the candidate isn't local the team will ship the equipment. Technical Specialist Expected Skills: Able to work without assistance; able to manage highly complex work ...

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Member Services Specialist -Entry Level (Seasonal Contract Opportunity) Location: Remote (Work From ... OCT / NOV Position Overview C4 Technical Services is seeking customer-focused and compassionate ...

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...

... close Lab technical specialist. * Support Point of Care Sales Specialists with pre-close ... Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL ...

... close Lab technical specialist. * Support Point of Care Sales Specialists with pre-close ... Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL ...

... close Lab technical specialist. * Support Point of Care Sales Specialists with pre-close ... Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL ...

... close Lab technical specialist. * Support Point of Care Sales Specialists with pre-close ... Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL ...

This remote role is ideally based in the United States, with overlap with US business hours (ET-PT ... FinOps specialists * Hands-on familiarity with Databricks and Snowflake: you understand the ...

For remote consideration, candidates must currently reside in one of the following approved states ... Ability to interpret engineering drawings, technical specifications, bills of material, and ...

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Remote Technical Specialist information

See Raleigh, NC salary details

$30.6K

$84.9K

$143.9K

How much do remote technical specialist jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote technical specialist in Raleigh, NC is $84,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $95,800.00 per year, depending on experience, location, and employer.

What does a remote technical specialist do?

A Remote Technical Specialist provides technical support, troubleshooting, and solutions for clients or internal teams from a remote location. Their responsibilities often include diagnosing hardware or software issues, guiding users through problem-solving steps, configuring systems, and ensuring smooth operation of technology platforms. They may work in various industries such as IT, software, telecommunications, or customer service. Communication is typically handled through email, phone, chat, or specialized remote access tools. This role requires strong technical knowledge, excellent communication skills, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote technical specialist, and why are they important?

To thrive as a Remote Technical Specialist, you need a solid background in IT troubleshooting, networking, and system administration, often supported by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote support tools, ticketing systems, and diagnostic software is typically required. Strong communication, problem-solving abilities, and self-motivation help you effectively assist users and collaborate with distributed teams. These skills ensure efficient technical support, high customer satisfaction, and effective remote operations.

How does a remote technical specialist typically collaborate with other team members and departments?

As a Remote Technical Specialist, collaboration is primarily facilitated through digital communication tools like video conferencing, chat platforms, and project management software. You’ll often work closely with IT teams, product managers, and end-users to troubleshoot issues, implement solutions, and provide technical guidance. Regular virtual meetings and clear documentation are essential to ensure everyone stays aligned, especially when addressing cross-functional technical problems. Building strong communication skills and being proactive in updates can help bridge the physical distance and foster effective teamwork.

What are the most commonly searched types of Technical Specialist jobs in Raleigh, NC?

The most popular types of Technical Specialist jobs in Raleigh, NC are:

What are popular job titles related to Remote Technical Specialist jobs in Raleigh, NC?

For Remote Technical Specialist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Technical Specialist jobs in Raleigh, NC look for?

The top searched job categories for Remote Technical Specialist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Technical Specialist jobs?

Cities near Raleigh, NC with the most Remote Technical Specialist job openings:

Infographic showing various Remote Technical Specialist job openings in Raleigh, NC as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $84,915 per year, or $40.8 per hour.

Technical Support Specialist, Ion Chromatography

Thermo Fisher Scientific

Morrisville, NC • Remote

Full-time

Posted 27 days ago


Thermo Fisher Scientific rating

7.8

Company rating: 7.8 out of 10

Based on 428 frontline employees who took The Breakroom Quiz

175th of 544 rated manufacturers


Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Office

Job Description

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, including protecting the environment, ensuring food safety, and advancing life-saving research.
DESCRIPTION:

Join the North America Digital Remote Services (DRS) Technical Support team and provide advanced remote technical support for Thermo Fisher Scientific's Ion Chromatography (IC), Sample Preparation (SP), Liquid Chromatography (LC/HPLC), and Discrete Industrial Analyzer (DIA) product portfolio.

As a Technical Support Specialist III, you will partner with customers and Field Service Engineers to troubleshoot complex hardware, software, and application issues using remote diagnostic technologies. You will collaborate with Product Management, R&D, Manufacturing, Marketing, and Field Service to improve remote resolution, support new product introductions, and deliver an exceptional customer experience.
QUALIFICATIONS:

  • Advanced Degree with 3+ years of experience, or Bachelor's Degree with 5+ years of experience supporting analytical instrumentation, or equivalent industry experience.
  • Bachelor's degree in Chemistry, Chemical Engineering, Engineering, Electronics, Physics, or a related scientific or technical discipline preferred.
  • Hands-on experience supporting Ion Chromatography (IC) and Sample Preparation (SP) instrumentation in a technical support, field service, or laboratory environment; experience with Thermo Fisher Scientific instrumentation is preferred.
  • Experience using Chromeleon™ Chromatography Data System for instrument control, method development, data acquisition, and troubleshooting.
  • Strong analytical and troubleshooting skills involving analytical instrumentation, hardware, software, and laboratory applications.
  • Excellent verbal and written communication skills with the ability to explain complex technical concepts to customers and colleagues with varying levels of technical expertise.
  • Demonstrated ability to build customer confidence through active listening, clear communication, and effective remote troubleshooting.
  • Strong interpersonal skills with the ability to collaborate effectively across customers, Field Service, Product Management, R&D, Manufacturing, and other cross-functional teams.
  • Experience with Windows operating systems, networking fundamentals, CRM systems, and technical documentation.
  • Demonstrated ability to exercise sound judgment, work independently, and manage multiple priorities while maintaining a strong customer focus.
  • Ability to travel up to 15%.
  • Additional experience supporting Liquid Chromatography (LC/HPLC), Discrete Industrial Analyzer (DIA) systems, or other analytical instrumentation is considered an asset.

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