Louisville, KY · On-site +1
Directs telephone calls or written inquiries to appropriate personnel. May answer non-technical ... Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support ...
Louisville, KY · On-site +1
Directs telephone calls or written inquiries to appropriate personnel. May answer non-technical ... Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support ...
Elizabethtown, KY · On-site +1
$45.75 - $63/hr
... comprehensive technical documentation for database architecture, processes, and procedures ... strong written and verbal communications skills. • Active Secret clearance required (or the ...
Elizabethtown, KY · On-site +1
$45.75 - $63/hr
... comprehensive technical documentation for database architecture, processes, and procedures ... strong written and verbal communications skills. • Active Secret clearance required (or the ...
Louisville, KY · Remote
$29.75 - $39.50/hr
Strong verbal and written communication skills. * Possesses strong technical aptitude. * Develops ... remote personnel, preferred. * 2 years or more in transportation industry, preferred. * 1 year or ...
Louisville, KY · Remote
$29.75 - $39.50/hr
Strong verbal and written communication skills. * Possesses strong technical aptitude. * Develops ... remote personnel, preferred. * 2 years or more in transportation industry, preferred. * 1 year or ...
Lexington, KY · Remote
$70 - $90/hr
Document experimental findings and processes with a focus on clarity for AI training data ... Strong written and verbal communication skills for technical and interdisciplinary collaboration.
Lexington, KY · Remote
$70 - $90/hr
Document experimental findings and processes with a focus on clarity for AI training data ... Strong written and verbal communication skills for technical and interdisciplinary collaboration.
Louisville, KY · Remote
$70 - $90/hr
Document experimental findings and processes with a focus on clarity for AI training data ... Strong written and verbal communication skills for technical and interdisciplinary collaboration.
Louisville, KY · Remote
$70 - $90/hr
Document experimental findings and processes with a focus on clarity for AI training data ... Strong written and verbal communication skills for technical and interdisciplinary collaboration.
Frankfort, KY · Remote
$60K - $80K/yr
Writes specifications for programs of low to moderate complexity. * Assists in resolving production ... Creates appropriate documentation in work assignments such as program code, and technical ...
Frankfort, KY · Remote
$60K - $80K/yr
Writes specifications for programs of low to moderate complexity. * Assists in resolving production ... Creates appropriate documentation in work assignments such as program code, and technical ...
Louisville, KY · Remote
... Water Heaters (Remote - US Only - Must Reside in the Central or Eastern Time Zone)LocationUSA ... Technical Documentation & Product Communications: * Review, edit, and recommend updates to ...
Louisville, KY · Remote
... Water Heaters (Remote - US Only - Must Reside in the Central or Eastern Time Zone)LocationUSA ... Technical Documentation & Product Communications: * Review, edit, and recommend updates to ...
Louisville, KY · On-site +1
... Heaters (Remote - US Only - Must Reside in the Central or Eastern Time Zone) Location USA ... Technical Documentation & Product Communications: * Review, edit, and recommend updates to ...
Louisville, KY · On-site +1
... Heaters (Remote - US Only - Must Reside in the Central or Eastern Time Zone) Location USA ... Technical Documentation & Product Communications: * Review, edit, and recommend updates to ...
Paducah, KY · On-site +1
$52K - $72K/yr
Maintain technical documentation regarding operating characteristics, design factors, technical ... Fluency in English, both written and spoken What will set you apart: * Experience with RF Energy ...
Paducah, KY · On-site +1
$52K - $72K/yr
Maintain technical documentation regarding operating characteristics, design factors, technical ... Fluency in English, both written and spoken What will set you apart: * Experience with RF Energy ...
Demonstrative understanding of technical documentation * Limited immigration sponsorship may be ... Excellent Written and Communication Skills * Ability to deliver technical demonstrations The wage ...
Demonstrative understanding of technical documentation * Limited immigration sponsorship may be ... Excellent Written and Communication Skills * Ability to deliver technical demonstrations The wage ...
Lexington, KY · Remote
$70 - $90/hr
Document laboratory methodologies, data, and findings clearly and accurately, ensuring ... Strong written and verbal communication skills, with the ability to convey technical concepts ...
Lexington, KY · Remote
$70 - $90/hr
Document laboratory methodologies, data, and findings clearly and accurately, ensuring ... Strong written and verbal communication skills, with the ability to convey technical concepts ...
Louisville, KY · On-site +1
$78K/yr
Engineer office and remote work telecom solutions that support a "work from anywhere" model through ... Develop new system and application implementation plans, technical documentation, custom scripts ...
Louisville, KY · On-site +1
$78K/yr
Engineer office and remote work telecom solutions that support a "work from anywhere" model through ... Develop new system and application implementation plans, technical documentation, custom scripts ...
Louisville, KY · Remote
$70 - $90/hr
Document laboratory methodologies, data, and findings clearly and accurately, ensuring ... Strong written and verbal communication skills, with the ability to convey technical concepts ...
Louisville, KY · Remote
$70 - $90/hr
Document laboratory methodologies, data, and findings clearly and accurately, ensuring ... Strong written and verbal communication skills, with the ability to convey technical concepts ...
Lexington, KY · On-site +1
$30 - $96.15/hr
This is a fully remote opportunity for an engineer who wants to lead projects from concept through ... Review equipment selections, vendor submittals, and technical documentation * Participate in design ...
Quick apply
Lexington, KY · On-site +1
$30 - $96.15/hr
This is a fully remote opportunity for an engineer who wants to lead projects from concept through ... Review equipment selections, vendor submittals, and technical documentation * Participate in design ...
Perform quality assurance checks to meet documentation and medical necessity standards. * Serve as ... Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Quick apply
Perform quality assurance checks to meet documentation and medical necessity standards. * Serve as ... Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Murray, KY · Remote
$14 - $18/hr
Perform quality assurance checks to meet documentation and medical necessity standards. * Serve as ... Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Murray, KY · Remote
$14 - $18/hr
Perform quality assurance checks to meet documentation and medical necessity standards. * Serve as ... Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Murray, KY · On-site +1
$14 - $18/hr
Perform quality assurance checks to meet documentation and medical necessity standards. * Serve as ... Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Murray, KY · On-site +1
$14 - $18/hr
Perform quality assurance checks to meet documentation and medical necessity standards. * Serve as ... Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Louisville, KY · On-site +1
EPIC Beacon Analyst Location: Remote Duration: Long term Must have : Beacon Certification ... documentation, follow-up and issue escalation occurs. * Provide technical and/or clinical ...
New
Louisville, KY · On-site +1
EPIC Beacon Analyst Location: Remote Duration: Long term Must have : Beacon Certification ... documentation, follow-up and issue escalation occurs. * Provide technical and/or clinical ...
New
Louisville, KY · On-site +1
$83K - $135K/yr
Strong writing skills toaccuratelycapture and articulateinformation provided from subject matter experts in a technical interview(and referencerelatedtechnical documentation). * An inquisitive mind ...
Louisville, KY · On-site +1
$83K - $135K/yr
Strong writing skills toaccuratelycapture and articulateinformation provided from subject matter experts in a technical interview(and referencerelatedtechnical documentation). * An inquisitive mind ...
Lexington, KY · On-site +1
$83K - $135K/yr
Strong writing skills toaccuratelycapture and articulateinformation provided from subject matter experts in a technical interview(and referencerelatedtechnical documentation). * An inquisitive mind ...
Lexington, KY · On-site +1
$83K - $135K/yr
Strong writing skills toaccuratelycapture and articulateinformation provided from subject matter experts in a technical interview(and referencerelatedtechnical documentation). * An inquisitive mind ...
| Aspect | Remote Technical Documentation Writer | Remote Technical Writer |
|---|---|---|
| Credentials | Technical writing certifications, familiarity with documentation tools | Technical writing background, certifications often preferred |
| Work Environment | Creates detailed manuals, guides, and documentation for products | Produces user guides, manuals, and technical content |
| Industry Usage | Used across tech, manufacturing, software, and hardware sectors | Common in software, IT, and technology industries |
| Search/Comparison Intent | Often compared for technical depth and documentation focus | Compared for general technical content creation |
Both roles involve creating technical content, but the Remote Technical Documentation Writer specializes in detailed manuals and documentation, often requiring specific documentation tools and certifications. The Remote Technical Writer may focus more broadly on user guides and manuals, with a slightly wider scope in technical content creation.
The most popular types of Technical Documentation Writer jobs in Kentucky are:
For Remote Technical Documentation Writer jobs in Kentucky, the most frequently searched job titles are:
The top searched job categories for Remote Technical Documentation Writer jobs in Kentucky are:
Cities in Kentucky with the most Remote Technical Documentation Writer job openings:
Full-time
Medical, Retirement, PTO
Posted 24 days ago
ABOUT THIS POSITION
Supports the telephone "hotline" function. Directs telephone calls or written inquiries to appropriate personnel. May answer non-technical questions regarding company products. Maintains log of incoming "hotline" calls.WHAT YOU'LL DO
* Investigate, diagnose, and resolve highly complex technical issues related to Waystar's product suite, often requiring in-depth analysis of system logs, configurations, and data.
* Act as a subject matter expert for the S4 product, collaborating with engineering, product management, and other support teams to identify root causes and implement lasting solutions.
* Provide comprehensive, timely, and professional support to clients via phone, email, and ticketing systems, adhering to defined service level agreements (SLAs).
* Develop and maintain internal knowledge base articles, troubleshooting guides, and best practices to empower other support tiers and clients.
* Participate in on-call rotations for urgent support issues outside of standard business hours as needed.
* Identify recurring issues and trends, providing valuable feedback to product development teams for continuous improvement.
* Mentor and train junior support staff on product features, troubleshooting methodologies, and advanced problem-solving techniques.
* Assist with testing and validation of new product releases and patches to ensure stability and functionality.
WHAT YOU'LL NEED
* Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
* Minimum of 5 years of experience in a technical product support role, preferably with experience supporting enterprise-level software solutions.
* Demonstrated expertise in supporting complex SaaS applications, with a strong understanding of cloud environments (e.g., AWS, Azure).
* Proven ability to troubleshoot and resolve intricate technical problems, often involving multiple integrated systems.
* Strong analytical and problem-solving skills, with an acute attention to detail.
* Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly to both technical and non-technical audiences.
* Proficiency with SQL for database querying and data analysis.
* Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support tools.
* Ability to work independently and as part of a team in a fast-paced, dynamic environment.
* Prior experience with healthcare revenue cycle management (RCM) or financial software is a significant plus.
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,optimistic & fun.
Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.
WAYSTAR PERKS
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
