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Remote Technical Customer Support Jobs in Atlanta, GA

ABB

Utility Sales Support

Flowery Branch, GA · Remote

$17.75 - $23.25/hr

While this is a remote position, candidates must be located in the United States. You will be ... Minimum 3 years of technical customer support experience in the Industrial, Utility or related ...

ABB

Utility Sales Support

Lilburn, GA · Remote

$17.75 - $23.25/hr

While this is a remote position, candidates must be located in the United States. You will be ... Minimum 3 years of technical customer support experience in the Industrial, Utility or related ...

Global-e

Technical Support Team Lead

Atlanta, GA · On-site +1

Provide technical support to customers and serve as an escalation point both internally and ... externally. * Handle any escalations that require immediate attention from management. * Work ...

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All JobsTechnical Customer Support JobsRemote Technical Customer Support JobsRemote Technical Customer Support Jobs in Atlanta, GA

Remote Technical Customer Support information

See Atlanta, GA salary details

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How much do remote technical customer support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote technical customer support in Atlanta, GA is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $21.25 per hour, depending on experience, location, and employer.

What is remote technical customer support?

A Remote Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, all while working from a location outside of a traditional office. Support is typically provided via phone, email, chat, or ticketing systems. These professionals troubleshoot problems, guide users through solutions, and escalate complex issues to higher-level technical teams when necessary. Working remotely requires strong communication skills, a reliable internet connection, and proficiency with relevant software tools. It is a popular role for those seeking flexibility and the ability to work from anywhere.

What are the key skills and qualifications needed to thrive as remote technical customer support?

To thrive as a Remote Technical Customer Support specialist, you need strong troubleshooting abilities, technical knowledge relevant to the products supported, and typically a background in IT or customer service. Familiarity with CRM systems, ticketing platforms, and remote desktop tools is essential for resolving customer issues efficiently. Excellent communication, patience, and problem-solving skills help build trust and provide clear guidance to users. These skills ensure effective support delivery, high customer satisfaction, and swift resolution of technical problems in a remote setting.

What are some common challenges faced by remote technical customer support professionals, and how can they be managed effectively?

Remote Technical Customer Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to customer systems, managing multiple communication channels, and maintaining effective collaboration with team members across different time zones. To manage these challenges, it’s important to develop strong problem-solving skills, become proficient with remote diagnostic tools, and maintain clear documentation of customer interactions. Regular virtual meetings and using project management platforms can also help foster team collaboration and knowledge sharing.

What are popular job titles related to Remote Technical Customer Support jobs in Atlanta, GA?

For Remote Technical Customer Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Technical Customer Support jobs in Atlanta, GA look for?

The top searched job categories for Remote Technical Customer Support jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Technical Customer Support jobs?

Cities near Atlanta, GA with the most Remote Technical Customer Support job openings:

Remote Technical Customer Support jobs near you
Infographic showing various Remote Technical Customer Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,871 per year, or $17.7 per hour.

Remote Hotel Booking Specialist (Customer Support)

Atlanta, GA • On-site, Remote

Destination Careers
See more jobs at Destination Careersexternal

$45K - $75K/yr

Full-time

Re-posted 21 days ago

Job description

Remote | Flexible Schedule
About the Role
We are expanding and looking for motivated, people-focused individuals to join our team as Remote Hotel Booking Specialists. In this role, you'll assist clients with researching, selecting, and booking hotel accommodations that match their travel needs.
This is a fully remote opportunity with training provided - perfect for anyone who enjoys helping others, loves travel, and wants flexible work from home options.
What You'll Do
  • Assist clients with hotel research and reservations
  • Answer questions about hotel amenities, pricing, and availability
  • Communicate with clients via phone, email, and online messaging
  • Maintain accurate booking and client records
  • Participate in virtual training and team meetings
  • Stay informed on travel trends and partner offerings

What We're Looking For
  • Strong communication and customer service skills
  • Comfortable working independently in a remote setting
  • Reliable internet and basic computer skills
  • Positive attitude and willingness to learn
  • Travel or customer service experience is helpful but not required

What We Offer
  • Work-from-home flexibility
  • Full training and ongoing support
  • Growth and income potential
  • Travel discounts and industry perks
  • Supportive, team-oriented environment

$45,000 - $75,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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