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Remote Technical Customer Support Jobs in Louisiana

SchoolMint

Technical Support Specialist

Lafayette, LA · On-site +1

Remote in San Jose, Costa Rica / Hybrid in Lafayette LA. Hours: Available to work core hours ... Every interaction with a customer should provide value, whether you are resolving an issue ...

New

HVW Recruiting

Customer Support Specialist 3

Cameron, LA · Remote

$12 - $15/hr

Looking for real income , real purpose, and real flexibility ? We're hiring friendly, reliable people to become Remote Customer Service Reps -- helping callers with donation support and general ...

Cayenta

(Remote) Support Analyst

Iowa, LA · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

(Remote) Support Analyst

Iowa, LA · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

(Remote) Support Analyst

Iowa, LA · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Cayenta

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

ABC Legal Services

Court Support Specialist

Iowa, LA · On-site +1

$15/hr

This position is remote but located in Iowa. Key Responsibilities: * Reach out to courts on ... Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as ...

Harris

... Services, Customer Support and Development in order to trouble-shoot technical and functional ... Remote work and more! About inHance: With over 35 years of experience in the utility industry, we ...

Harris

... Services, Customer Support and Development in order to trouble-shoot technical and functional ... Remote work and more! About inHance: With over 35 years of experience in the utility industry, we ...

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All JobsTechnical Customer Support JobsRemote Technical Customer Support JobsRemote Technical Customer Support Jobs in Louisiana

Remote Technical Customer Support information

See Louisiana salary details

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How much do remote technical customer support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote technical customer support in Louisiana is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $18.89 per hour, depending on experience, location, and employer.

What is remote technical customer support?

A Remote Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, all while working from a location outside of a traditional office. Support is typically provided via phone, email, chat, or ticketing systems. These professionals troubleshoot problems, guide users through solutions, and escalate complex issues to higher-level technical teams when necessary. Working remotely requires strong communication skills, a reliable internet connection, and proficiency with relevant software tools. It is a popular role for those seeking flexibility and the ability to work from anywhere.

What are the key skills and qualifications needed to thrive as remote technical customer support?

To thrive as a Remote Technical Customer Support specialist, you need strong troubleshooting abilities, technical knowledge relevant to the products supported, and typically a background in IT or customer service. Familiarity with CRM systems, ticketing platforms, and remote desktop tools is essential for resolving customer issues efficiently. Excellent communication, patience, and problem-solving skills help build trust and provide clear guidance to users. These skills ensure effective support delivery, high customer satisfaction, and swift resolution of technical problems in a remote setting.

What are some common challenges faced by remote technical customer support professionals, and how can they be managed effectively?

Remote Technical Customer Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to customer systems, managing multiple communication channels, and maintaining effective collaboration with team members across different time zones. To manage these challenges, it’s important to develop strong problem-solving skills, become proficient with remote diagnostic tools, and maintain clear documentation of customer interactions. Regular virtual meetings and using project management platforms can also help foster team collaboration and knowledge sharing.

What are popular job titles related to Remote Technical Customer Support jobs in Louisiana?

For Remote Technical Customer Support jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Remote Technical Customer Support jobs in Louisiana look for?

The top searched job categories for Remote Technical Customer Support jobs in Louisiana are:

What cities in Louisiana are hiring for Remote Technical Customer Support jobs?

Cities in Louisiana with the most Remote Technical Customer Support job openings:

Remote Technical Customer Support jobs near you
Infographic showing various Remote Technical Customer Support job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $32,787 per year, or $15.8 per hour.

Product Support Technician (customer service and tech skills)

Alexandria, LA • Remote

Manchac Technologies LLC
Health Care and Social Assistance • 51 - 200 employees
Learn more about Manchac Technologies LLCexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Description

At Manchac Technologies we're redefining what manufacturing excellence looks like. We create cutting-edge automation solutions that simplify complex, error-prone processes in the healthcare industry - and we do it with passion, teamwork, and innovation. As a stable, growth-oriented company, we believe in empowering our people to think creatively, act boldly, and grow alongside our success.


Responsibilities:

  • Provide frontline technical customer support of our pharmacy automation.  
  • Resolve customer cases in a timely manner through phone support, remote troubleshooting at customer site.  
  • Document detailed case notes of steps taken and each interaction with customer and/or machine.
  • Periodic travel to customer sites to repair machines as well as provide customer refresher training.  

Other Duties:

  • Follow all related standard work, processes, and procedures, while offering ideas for improvement.  
  • Maintain current knowledge of company products, services, resources, and processes to effectively respond to customer inquiries and troubleshoot DOSIS systems.
  • Mentor and train other team members as applicable by supervisor.

Why join us:

  • Company benefits including medical, dental, vision, life, short-term disability, and long-term disability
  • PTO time accrual plus 10-12 paid holidays
  • IRA with company match
  • Stable, employee-focused company that values your contributions and supports your professional growth
  •  A workplace where you'll have opportunities to give back to the community, celebrate successes, and be recognized for your contributions

Note:

The offer will be contingent upon satisfactory completion of a background check and preemployment drug screen.

Manchac is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard for race, color, religion, gender, gender identity, sexual orientation, national origin or citizenship status, age, disability, genetic information or veteran's status.  

Requirements

  Education & Experience:

  • High school diploma or GED required
  • Proven customer service experience preferred
  • Mechanical, electrical, or technical skills required
  • Experience with pharmaceutical automation a plus but not required
  • Intermediate or advanced MS Office skills

 Schedule:

  • Fulltime position 
  • Overtime available
  • Some travel

Apply