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Remote Technical Assistant Jobs in Mokena, IL (NOW HIRING)

Guidehealth

Remote Medical Assistant- Healthguide

Chicago, IL · On-site +1

$18.25 - $23.50/hr

Certified or Registered Medical Assistant OR Certified EMT required with 2 or more years of ... REMOTE WORK TECHNICAL REQUIREMENTS Guidehealth is a fully remote company. We provide new employees ...

Huntington

IS Tech Lead (Cloud)

Chicago, IL · On-site +1

... of technical industry trends, particularly as they apply to Huntington. * May assist with ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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All JobsTechnical JobsRemote Technical Assistant JobsRemote Technical Assistant Jobs in Mokena, IL

Remote Technical Assistant information

See Mokena, IL salary details

$18.7K

$43.6K

$75.3K

How much do remote technical assistant jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote technical assistant in Mokena, IL is $43,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $43,300.00 per year, depending on experience, location, and employer.

What is a remote technical assistant?

A Remote Technical Assistant is a professional who provides technical support and assistance to clients, teams, or organizations from a remote location. Their responsibilities often include troubleshooting software or hardware issues, guiding users through technical processes, managing support tickets, and sometimes assisting with system installations or updates. They use communication tools such as email, chat, or video calls to interact with clients and resolve issues efficiently. This role allows businesses to access technical help without needing an on-site technician, offering flexibility and wider coverage.

How does a remote technical assistant typically collaborate with other team members given the virtual nature of the role?

As a Remote Technical Assistant, collaboration is primarily accomplished through digital communication tools such as email, chat platforms, and video conferencing. You’ll often work closely with IT support teams, project managers, and sometimes directly with end-users to resolve technical issues or implement solutions. Clear communication and proactive status updates are vital to ensure everyone stays aligned while working remotely. Many organizations also use shared documentation platforms to enable smooth information flow and track progress on tasks.

What are the key skills and qualifications needed to thrive as a remote technical assistant, and why are they important?

To thrive as a Remote Technical Assistant, you need strong troubleshooting abilities, technical knowledge of software and hardware, and a relevant degree or experience in IT support. Familiarity with remote desktop tools, ticketing systems like Zendesk or Freshdesk, and communication platforms such as Slack or Microsoft Teams is typically required. Excellent problem-solving skills, attention to detail, and effective written communication make someone stand out in this remote role. These skills and qualities are crucial for efficiently resolving technical issues and maintaining seamless support across distributed teams.

What is the difference between Remote Technical Assistant vs Remote IT Support Specialist?

AspectRemote Technical AssistantRemote IT Support Specialist
Required CredentialsBasic technical certifications, relevant experienceIT certifications like CompTIA, Cisco, or Microsoft
Work EnvironmentRemote, client or company systemsRemote, troubleshooting and maintaining IT infrastructure
Employer & Industry UsageTech companies, startups, support agenciesCorporate IT departments, managed service providers
Common Search & ComparisonYesYes

The main difference is that Remote Technical Assistants typically handle basic technical support and customer inquiries, while Remote IT Support Specialists focus on maintaining and troubleshooting complex IT systems. Both roles are remote and require technical knowledge, but IT Support Specialists usually need more advanced certifications and experience.

What cities near Mokena, IL are hiring for Remote Technical Assistant jobs?

Cities near Mokena, IL with the most Remote Technical Assistant job openings:

Remote Technical Assistant jobs near you
Infographic showing various Remote Technical Assistant job openings in Mokena, IL as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $43,551 per year, or $20.9 per hour.

Technical Operations Engineer - Job ID 26DEV401- Remote

Chicago, IL • Remote

Serious Development
Software Development • 11 - 50 employees
Learn more about Serious Developmentexternal

$110K - $144K/yr

Full-time

Re-posted 20 days ago

Job description

Technical Operations Engineer - Job ID 26DEV401- Remote (Accepting applications from Mid-West and East Coast States, USA only)

Job type: Full-time employee


Responsibilities (What you'll do)

  • Own infrastructure across all of our environments from production to dev
  • Build a cloud-agnostic Infrastructure-As-Code approach structure as we expand
  • Facilitate and carry out deployments across all of our environments
  • Contribute to the infrastructure architecture and best practices for the applications we deploy
  • Write software tools and systems to automate, explore and report on our infrastructure
  • Automate collection and analysis of metrics from distributed systems to assist in performance tuning and fault finding
  • Design and implement foundational infrastructure components used by every engineering team (e.g. dynamic configuration, secrets storage, container orchestration, etc)
  • Provision accounts and equipment
  • Compose and maintain detailed technical specifications and diagrams
  • Perform root-cause analyses of under-performing infrastructure
  • Dive into code and logs with engineers as technical challenges arise
  • Develop proofs of concepts as needed
  • Keep current with engineering best practices, design principles, technology, security, and compliance in order to apply that knowledge to all of the responsibilities above
Requirements (What we're looking for)
  • Bachelor of Science degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or similar engineering major.
  • 2+ years of experience as a Technical Operations Engineer or in a similar technical operations role (e.g. DevOps, NetOps, SecOps, SysAdmin, SRE, or Infrastructure Engineer)
  • High proficiency engineering with Infrastructure-as-Code principles
  • Experience engineering infrastructure for a SaaS product/platform
  • Experience engineering cloud-based infrastructure
  • Experience engineering infrastructure using message/event queues
  • Experience engineering infrastructure using containers
  • Experience engineering with Terraform and Ansible
  • Experience with multiple frameworks, databases, services, and tools
  • Excellent written and verbal communication skills
  • Experience working as a member of a highly-collaborative engineering team
  • Experience communicating directly with clients
  • Valid US work authorization
  • Accepting applications from Mid-West and East Coast States, USA only
Bonus Points
  • Strong foundation in Information Security
  • HealthTech experience
  • Master of Science degree in Information Systems, Computer Science, Software Engineering, or similar engineering major
  • Experience engineering infrastructure in AWS and/or Azure
  • Experience with agile/scrum or kanban process methodology
  • Working proficiency of Spanish or Ukrainian language skills