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Remote Technical Assistant Jobs in Minnesota (NOW HIRING)

Evs

Technical Civil Solar Project Manager

Eden Prairie, MN · On-site +1

$100K - $140K/yr

Eden Prairie, MN | Hybrid | Remote Schedule: Full-Time Salary: $100,000 - $140,000 (based on ... * Assist in gathering project requirements and translating them into actionable plans for civil ...

Protolabs

Technical Product Manager

Maple Plain, MN · On-site +1

$173K - $200K/yr

This is a fixed hybrid role (M/F remote; Tues-Thurs onsite) at HQ in Maple Plain, MN. The Technical ... This role will assist in managing order allocation workflows, maintaining visibility into partner ...

Protolabs

Technical Product Manager

Maple Plain, MN · On-site +1

$107K - $161K/yr

This is a fixed hybrid role (M/F remote; Tues-Thurs onsite) at HQ in Maple Plain, MN. The Technical ... This role will assist in managing order allocation workflows, maintaining visibility into partner ...

Huntington

IS Tech Lead (Cloud)

Minnetonka, MN · On-site +1

$70K - $140K/yr

... of technical industry trends, particularly as they apply to Huntington. * May assist with ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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Remote Technical Assistant information

What is a remote technical assistant?

A Remote Technical Assistant is a professional who provides technical support and assistance to clients, teams, or organizations from a remote location. Their responsibilities often include troubleshooting software or hardware issues, guiding users through technical processes, managing support tickets, and sometimes assisting with system installations or updates. They use communication tools such as email, chat, or video calls to interact with clients and resolve issues efficiently. This role allows businesses to access technical help without needing an on-site technician, offering flexibility and wider coverage.

How does a remote technical assistant typically collaborate with other team members given the virtual nature of the role?

As a Remote Technical Assistant, collaboration is primarily accomplished through digital communication tools such as email, chat platforms, and video conferencing. You’ll often work closely with IT support teams, project managers, and sometimes directly with end-users to resolve technical issues or implement solutions. Clear communication and proactive status updates are vital to ensure everyone stays aligned while working remotely. Many organizations also use shared documentation platforms to enable smooth information flow and track progress on tasks.

What are the key skills and qualifications needed to thrive as a remote technical assistant, and why are they important?

To thrive as a Remote Technical Assistant, you need strong troubleshooting abilities, technical knowledge of software and hardware, and a relevant degree or experience in IT support. Familiarity with remote desktop tools, ticketing systems like Zendesk or Freshdesk, and communication platforms such as Slack or Microsoft Teams is typically required. Excellent problem-solving skills, attention to detail, and effective written communication make someone stand out in this remote role. These skills and qualities are crucial for efficiently resolving technical issues and maintaining seamless support across distributed teams.

What is the difference between Remote Technical Assistant vs Remote IT Support Specialist?

AspectRemote Technical AssistantRemote IT Support Specialist
Required CredentialsBasic technical certifications, relevant experienceIT certifications like CompTIA, Cisco, or Microsoft
Work EnvironmentRemote, client or company systemsRemote, troubleshooting and maintaining IT infrastructure
Employer & Industry UsageTech companies, startups, support agenciesCorporate IT departments, managed service providers
Common Search & ComparisonYesYes

The main difference is that Remote Technical Assistants typically handle basic technical support and customer inquiries, while Remote IT Support Specialists focus on maintaining and troubleshooting complex IT systems. Both roles are remote and require technical knowledge, but IT Support Specialists usually need more advanced certifications and experience.

What are the most commonly searched types of Remote Technical jobs in Minnesota?

The most popular types of Remote Technical jobs in Minnesota are:

Remote Technical Assistant jobs near you
Infographic showing various Remote Technical Assistant job openings in Minnesota as of August 2026, with employment types broken down into 88% Full Time, 5% Part Time, 6% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Summer 2027 Technical Support Internship

Minneapolis, MN • On-site, Remote

Elire
IT Services • 51 - 200 employees
Learn more about Elireexternal

$15.75 - $20/hr

Temporary, Internship

Posted 19 days ago

Job description

Description
Elire is currently in search of a Summer 2027 Technical Support Internship to join our Operations team during the Summer of 2027. The individual in this role will assist in help desk/technical support situations, i.e. configurations, networks, systems, hardware and other IT tasks critical to Elire. Come be part of a fast-paced team atmosphere where you will be exposed to technical support projects and initiatives within a software and management consulting organization.
Role Overview:
  • Position is based at Elire's Minneapolis office
  • Individual will work independently as well as in a team setting
  • Individual provides support to employees, consultants, and all internal departments
  • Internship can be for up to 40 hours per week and is paid

As a Tech Support Intern your responsibilities will include, but not limited to:
  • Understand and set up employee laptops including understanding employee software needs
  • Support the Administrator in Microsoft technologies, including Entra ID, Intune, Exchange Online, SharePoint, and Teams.
  • Support the Administrator in additional business applications, including Salesforce and other SaaS platforms used by the organization.
  • Help with and track IT assets

Main Office & Remote Technical Support and Corporate Desktop Support:
  • Support new employee onboarding and offboarding IT needs
  • Provide end-user desktop support and troubleshooting assistance
  • System Management and Administration: Monitor our Cloud based systems and serve as the point person for support tickets and issue resolution

Knowledge/Skills/Abilities
  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • Strong communication skills
  • Excellent organizational and coordination skills with attention to detail
  • Strong analytical skills with problem solving abilities
  • Proven sensitivity to cultural diversity in the business environment
  • Actively pursuing degree in IT related field - Computer Science, MIS, IT Technology, etc.

All applicants must also meet the following requirements:
  • Legally able to work for any employer in the US
  • Excellent verbal and written communication skills in English

Elire is a business and IT consulting firm based in Minneapolis, MN. We are an Oracle Certified Service Provider (CSP) in the PeopleSoft Enterprise Product Focus Area with over one hundred clients in the Public and Fortune 500 Financial, Services, and Utilities Sectors have benefited from Elire's hands-on guidance and knowledge. To learn more visit our website at www.elire.com.
Elire is proud to be an Equal Opportunity Employer. We encourage all qualified candidates to apply, regardless of race, color, gender, age, religion, national origin, disability, marital status, sexual orientation, or veteran status.

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