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Remote Technical Analyst Jobs in Austin, TX (NOW HIRING)

CSC Corptax

Technical Support Analyst

Austin, TX · Remote

Technical Support Analyst Remote-United States Monday to Friday from 9 to 6 EST, 8-5 CST, and 7 to 4 MST *Some weekend overtime may be required The Technical Support Analyst (TSA) is a developmental ...

Initio Capital

Technical Product Analyst

Austin, TX · Remote

THE ROLE As a Technical Product Analyst, you will help identify promising markets, companies ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...

Loxo

Technical Advisor

Austin, TX · Remote

$115K - $115K/yr

As a technical advisor, you will own the lifecycle of an issue from discovery to resolution ... Strong analytical abilities and a demonstrated ability to identify risks. Benefits * Remote-First ...

Generac

Sales Engineer - Data Centers

Austin, TX · On-site +1

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools ... Develop sales tools and competitive analyses while researching and qualifying engineering firms and ...

Northern Base

Technical Consultant

Austin, TX · Remote

Remote (USA) Employment Type: Full-Time Visa Type: USC / GC Only ✅ Must-Have Qualifications: ✔ ... analysis, and ServiceNow best practices ✔ Experience executing test plans, defect triage ...

Renesas Electronics

Sr Apps Engr

Austin, TX · On-site +1

$103K - $142K/yr

Provide on-site and remote technical support to internal and external teams, conducting root-cause analysis and debugging. * Market Research: Conduct competitive analysis and research to support ...

Actalent

Thermal Analyst

Austin, TX · On-site +1

Provide technical leadership and deliver high-quality mechanical analysis support to locally based programs as well as other programs across the broader electronic systems portfolio, including remote ...

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All JobsTechnical Analyst JobsRemote Technical Analyst JobsRemote Technical Analyst Jobs in Austin, TX

Remote Technical Analyst information

See Austin, TX salary details

$35.2K

$88K

$141.2K

How much do remote technical analyst jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote technical analyst in Austin, TX is $88,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,900.00 and $99,600.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical Analyst vs Remote Technical Support Specialist?

AspectRemote Technical AnalystRemote Technical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; a degree is preferred but not always mandatory
Work EnvironmentAnalyzes technical issues, assesses systems, and provides strategic solutions, often working with internal teams or clientsProvides technical assistance, troubleshooting, and support directly to end-users or customers
Employer & Industry UsageUsed in IT departments, consulting firms, and tech companies for system analysis and optimizationCommon in customer service centers, tech support companies, and IT service providers

While both roles involve technical knowledge and troubleshooting, Remote Technical Analysts focus on analyzing systems and providing strategic solutions, whereas Remote Technical Support Specialists primarily assist end-users with technical issues. Both roles require similar certifications and often operate in remote environments, but their core responsibilities differ in scope and focus.

How does a remote technical analyst typically collaborate with cross-functional teams while working offsite?

As a Remote Technical Analyst, collaboration with cross-functional teams is primarily managed through digital communication tools such as Slack, Microsoft Teams, and project management platforms. Regular virtual meetings, clear documentation, and proactive status updates are essential for staying aligned with developers, product managers, and business stakeholders. Building strong communication habits and being responsive to queries helps ensure that technical solutions meet the needs of all departments, despite the physical distance. Cultivating relationships remotely can be a challenge at first, but leveraging video calls and participating in team discussions can foster a sense of connection and shared purpose.

What are the key skills and qualifications needed to thrive as a remote technical analyst?

To thrive as a Remote Technical Analyst, strong analytical skills, a background in IT or computer science, and experience with troubleshooting complex technical issues are essential. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL can be highly beneficial. Excellent communication, problem-solving abilities, and self-motivation help distinguish top performers in remote settings. These skills and qualities are crucial for efficiently resolving technical problems, maintaining productivity, and ensuring seamless support despite physical distance.

What is a remote technical analyst?

A Remote Technical Analyst is a professional who analyzes technical systems, processes, and data for an organization while working from a remote location. Their responsibilities often include troubleshooting technical issues, monitoring system performance, recommending improvements, and providing technical support to clients or team members. They use various software tools to assess and resolve problems, communicate findings, and ensure efficient system operations. Working remotely allows them to collaborate with teams and clients across different locations using digital communication platforms.
What are the most commonly searched types of Technical Analyst jobs in Austin, TX? The most popular types of Technical Analyst jobs in Austin, TX are:
What are popular job titles related to Remote Technical Analyst jobs in Austin, TX? For Remote Technical Analyst jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Technical Analyst jobs in Austin, TX look for? The top searched job categories for Remote Technical Analyst jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Technical Analyst jobs? Cities near Austin, TX with the most Remote Technical Analyst job openings:
Remote Technical Analyst jobs near you

Technical Support Analyst

CSC Corptax

Austin, TX • Remote

Full-time

PTO

Posted 19 days ago

Job description

Technical Support Analyst 

Remote-United States

Monday to Friday from 9 to 6 EST, 8-5 CST, and 7 to 4 MST

*Some weekend overtime may be required 

The Technical Support Analyst (TSA) is a developmental level position within the Support organization primarily responsible for working with CSC Corptax customers to help with inquiries related to the server and workstation installation and maintenance of Corptax products.  The TSA develops a high-level knowledge of the Corptax products and couples that with technical knowledge of Microsoft enterprise systems and related information technologies to validate customer installations and triage customer questions.  

The TSA's primary role is to respond to all customer inquiries regardless of the inbound support channel: online case, phone, email, chat, etc. for questions of a technical nature.  This role will occasionally require overtime, including weekends based on customer filing trends/needs.  A rotating on-call will be required.  Travel is not typically required for this position. 

Some of the things you will be doing: 

  • Provide technical case support (all channels) for all Corptax customers and other internal Corptax teams using the then-current tools available to the Support organization. 
  • Understand customer needs and provide personalized support to assigned customers or other customers as requested based on areas of specialization/expertise and customer need.
  • Respond to and provide appropriate solutions to intermediate level customer inquiries while maintaining moderate case closure rates.
  • Collaborate with team members in a fast-paced environment.
  • Work under clearly defined guidelines, with moderate supervision, making sound decisions based on previous experience and confirming your conclusions with more senior level team members prior to execution.
  • Document all customer issues in the Corptax case tracking system and assign or document appropriate solutions to the customer issue. 
  • Review knowledge base solutions within professional expertise to ensure overall quality of our resources and digital support capabilities. 
  • Develop proficiency in all Corptax products from a technical perspective. 
  • Perform release testing, as required, of customer scenarios both prior to and after a new Corptax product release. Testing is a shared responsibility, including triage of new product releases and identifying potential required software enhancements. 
  • Assist on various projects as assigned. 
  • Learn new technology and experiment with potential internal efficiency solutions. 
  • Demonstrate consistent exemplary standards of ethical conduct. 
  • Promote a culture of cooperation, collaboration, and connection within the support team, as well as globally with other CSC business units.

What technical skills, experience, and qualifications do you need?

  • Position requires 3-4 years of relevant software support experience, ideally in Microsoft systems such as Windows Server, IIS, SQL Server, and SharePoint.
  • Exposure to automation, packaging, and monitoring tools such as Ansible, PowerAutomate, SailPoint, Elastic, SSCM, Microsoft Intune, and API's.
  • Bachelor's degree in a technology field is preferred or relevant experience. 
  • High standards of customer service and support, honesty, and integrity. 
  • Proficiency with Microsoft products. 
  • Ability to quickly learn Corptax technologies.  
  • Ability to accurately and completely document case information into the Corptax case tracking software. 
  • Excellent problem-solving skills.  
  • Strong, positive attitude and work ethic desired.  
  • Ability to work independently and as part of a team, possessing moderate conflict resolution and negotiation skills to provide positive customer experiences. 
  • Strong communication skills - both written and verbal. 
  • Strong interpersonal skills.
  • Self-motivated with a drive for continuous improvement.

*This role is not eligible for employment visa sponsorship (e.g., H1B, TN, E3) now or in the future.

At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $59,884.28 to $76,628.71

#Remote #CSCCorptaxcareers 

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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