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Remote Technical Analyst Jobs in Indiana (NOW HIRING)

campus4tech

Senior Test Analyst

Indianapolis, IN · On-site +1

Remote Note: We need only C2C candidates who are local to Indiana. Relocation will not work for ... technical specifications. Perform functional, integration, regression, and performance testing.

Danaher

Business Insights Analyst

Indianapolis, IN · On-site +1

Do you enjoy data analytics ? Then read on! We are currently seeking a data insights analyst who ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Toyota

Software Support Analyst

Indianapolis, IN · On-site +1

The ideal candidate for this position will have strong technical skills and a passion for ... Implement and improve remote monitoring tools for our customer's systems. * Demonstrate superior ...

Zimmer, Inc.

Business Systems Senior Analyst

Warsaw, IN · On-site +1

... technical simulations and analyses with the purpose of finding the answers that will best fit the ... Position permits remote work up to 5 days per week throughout the U.S. EOE/M/F/Vet/Disability ...

CSAA

In this role, you will combine insurance domain knowledge, analytical expertise, and technical ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

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All JobsTechnical Analyst JobsRemote Technical Analyst JobsRemote Technical Analyst Jobs in Indiana

Remote Technical Analyst information

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How much do remote technical analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote technical analyst in Indiana is $39.25, according to ZipRecruiter salary data. Most workers in this role earn between $28.22 and $49.47 per hour, depending on experience, location, and employer.

What is a remote technical analyst?

A Remote Technical Analyst is a professional who analyzes technical systems, processes, and data for an organization while working from a remote location. Their responsibilities often include troubleshooting technical issues, monitoring system performance, recommending improvements, and providing technical support to clients or team members. They use various software tools to assess and resolve problems, communicate findings, and ensure efficient system operations. Working remotely allows them to collaborate with teams and clients across different locations using digital communication platforms.

What are the key skills and qualifications needed to thrive as a remote technical analyst?

To thrive as a Remote Technical Analyst, strong analytical skills, a background in IT or computer science, and experience with troubleshooting complex technical issues are essential. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL can be highly beneficial. Excellent communication, problem-solving abilities, and self-motivation help distinguish top performers in remote settings. These skills and qualities are crucial for efficiently resolving technical problems, maintaining productivity, and ensuring seamless support despite physical distance.

How does a remote technical analyst typically collaborate with cross-functional teams while working offsite?

As a Remote Technical Analyst, collaboration with cross-functional teams is primarily managed through digital communication tools such as Slack, Microsoft Teams, and project management platforms. Regular virtual meetings, clear documentation, and proactive status updates are essential for staying aligned with developers, product managers, and business stakeholders. Building strong communication habits and being responsive to queries helps ensure that technical solutions meet the needs of all departments, despite the physical distance. Cultivating relationships remotely can be a challenge at first, but leveraging video calls and participating in team discussions can foster a sense of connection and shared purpose.

What is the difference between Remote Technical Analyst vs Remote Technical Support Specialist?

AspectRemote Technical AnalystRemote Technical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; a degree is preferred but not always mandatory
Work EnvironmentAnalyzes technical issues, assesses systems, and provides strategic solutions, often working with internal teams or clientsProvides technical assistance, troubleshooting, and support directly to end-users or customers
Employer & Industry UsageUsed in IT departments, consulting firms, and tech companies for system analysis and optimizationCommon in customer service centers, tech support companies, and IT service providers

While both roles involve technical knowledge and troubleshooting, Remote Technical Analysts focus on analyzing systems and providing strategic solutions, whereas Remote Technical Support Specialists primarily assist end-users with technical issues. Both roles require similar certifications and often operate in remote environments, but their core responsibilities differ in scope and focus.

What are the most commonly searched types of Technical Analyst jobs in Indiana?

The most popular types of Technical Analyst jobs in Indiana are:

What are popular job titles related to Remote Technical Analyst jobs in Indiana?

For Remote Technical Analyst jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Technical Analyst jobs in Indiana look for?

The top searched job categories for Remote Technical Analyst jobs in Indiana are:

What cities in Indiana are hiring for Remote Technical Analyst jobs?

Cities in Indiana with the most Remote Technical Analyst job openings:

Remote Technical Analyst jobs near you
Infographic showing various Remote Technical Analyst job openings in Indiana as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 100% Remote job distribution, with an average salary of $81,649 per year, or $39.3 per hour.

Sr. Systems Analyst

Indianapolis, IN • Remote

Renaissance Life and Health Insurance Company of America
Insurance Services • 201 - 500 employees
Learn more about Renaissance Life and Health Insurance Company of Americaexternal

Full-time

Re-posted 17 days ago

Key responsibilities

  • Support the daily operations, stability, and continuous improvement of enterprise business systems, focusing on benefits administration systems.

  • Manage defect triage, documentation, prioritization, and communicate with stakeholders regarding system issues and updates.

  • Coordinate system releases, perform testing, monitor system performance, and respond to production incidents.

Job description

Job Title:

Sr. Systems Analyst

Number of Positions:

1

Location:

Indianapolis, IN

Location Specifics:

Fully Remote

Job Summary:

TheSr. Systems Analyst is an individual contributor responsible for supporting the daily operations, stability, and continuous improvement of Renaissanceenterprisebusiness systems, with a primary focus on thecompany's corebenefitsadministration system.

This role partners with business leaders, users, technologyvendorsand internal IT teams to translate business problems into well-defined system enhancements, change requests, and defects. The position supportsthedaily use of our benefits administration system byinternal business users and external customers and includesdefecttriage, documentation andprioritization,infrastructuremonitoring,system enhancements,testing,coderelease coordination,business usertraining and knowledge transfer as well as Production incident responseandcommunication.

The ideal candidate brings strong business systems analysis, troubleshooting, stakeholdercommunicationand vendor coordination skills, along with a customer-focused and solution-oriented approach to operational support and system improvement.

  • Listen to business problems and partner with business stakeholders to define and document system enhancements, change requests, and defects.

  • Manage the workflow, assignment, tracking, and reporting ofdefectsreceived through the web-based ticket intake system(e.g.Jira)andsharedemail account.

  • Create and maintain standard operating procedures, policy documents, knowledge articles, and other support documentation as needed.

  • Communicate with Renaissance business leaders, stakeholders, and system vendorsregardingProduction defect status,impactand priority.

  • ProactivelymonitorProduction systemperformance, batchjobsand infrastructure componentsin collaborationwith technology vendors.

  • Supportsystem integrations,both standard file formats (e.g.EDI,flat file) and API-based,and coordinate issue resolution with theappropriate internalteams and vendors.

  • Plan,coordinateand execute smoke testing forProductioncodereleasesand UAT for defect fixes; document results and escalate identified issues.

  • Triage, communicate, and document urgentProduction incidents, including follow-up with technology support vendorsregardingroot cause and corrective action.

  • Providetimelysystem status updates to leadership and business users during system upgrades,Production incidents, and outages.

  • Plancode releases with technology vendors, includingreleasereadiness activities and stakeholder communications.

  • Coordinate with off-hours vendor support resources to helpmaintainsystem stability and release integrity; occasionalavailabilityoutside of normal business hoursmay be needed for plannedmaintenance, urgent Productionincidentsor vendor coordination.

  • Identifybusiness-user knowledge gaps andfacilitatedocumentation or knowledge-transfer sessions between Renaissance technologysupportvendors and business users.

  • Meet with business leaders and users toidentifyopportunities to improve system processes, support practices, and integrations.

  • Provide support for vendor management activities related to cloud infrastructure used byour benefitsadministration systems.

  • Perform other related duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements:

  • Bachelor's degree in Information Systems, Management Information Systems, Information Technology, Computer Science, BusinessAdministrationor a related field preferred.

  • Progressive experience supporting enterprise business applications(preferably benefits administration systems),Productionoperationsor related information technology functions.

  • Experience gathering, analyzing, and documenting business requirements, system enhancements, changerequestsand defects.

  • Experienceresponding toProduction incidents, defect resolution, application releases, testing activities, and stakeholder communications.

  • Experience working in Agile product delivery models.

  • Strong written and verbal communication skills with the ability to explaincomplexsystemissues and priorities to business leaders, users,vendorsand technical teams.

  • Strong troubleshooting, problem-solving,prioritizationand organizational skills.

  • Ability tooperateindependently as a senior individual contributor while collaborating effectively across business and technology teams.

  • Experience creating andmaintainingSOPs,supportdocumentation, knowledgearticlesor related operational materials(e.g.Confluence).

Technical Qualifications

  • Experience supportinginsurance benefits administrationor comparable enterprise business systemsisrequiredwithexperience withtheEISinsurance administration platformbeing preferred but notrequired.

  • Working knowledge ofProduction support practices, including incident triage, defect tracking, root-cause follow-up, batch jobmaintenanceand system-status communication.

  • Experience using web-based ticket intake, work-management, or service-management tools to assign, track and report support work(e.g.Jira).

  • Ability to understand system interfaces,interpret common file formats (e.g.EDI, XML),dependencies, and business-processimpactsandto coordinateresolution across internal teams and external vendors.

  • Familiarity andexperience navigatingcomplicated relational databases usingMSSQL.

  • Experience supporting customer-facing web portals, including researching user access issues, navigation or workflow problems, data-displayconcernsand coordinating resolution with internal teams or vendors.

  • Strong skills with MS 365 products, especially Excel.

  • Working knowledge of API testing/debugging tools. Examples includeSwagger,Postmanand other API clients.

  • Experience coordinatingcodereleases, smoke testing, validation, and go-live readiness activities.

  • Experience supporting technology vendors andgeographicallydistributed or off-hourssupport resources.

  • Familiarity with cloud-hosted infrastructure andbenefitsadministration-system support is preferred.

  • Demonstrated abilityand willingnessto incorporate AI into day-to-day tasks tooptimizeefficiency, reduce manual effort and improve quality of deliverables. Experience with Copilot and Claudestronglypreferred.

Base Salary Range: $95,000-110,000

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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