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Remote Technical Account Manager Associate Jobs in Ruskin, FL

Sammons Industrial

Account Manager, Earth & Ag

Tampa, FL · Remote

  • Medical

  • Retirement

Remote Type: You belong at a company that treats you like an Owner! Sammons Industrial is an ... The ability to manage your time, territory, and priorities with confidence * Comfort using tools ...

Steer

Technical Support Specialist - Remote

Tampa, FL · On-site +1

Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) ... About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ...

paradigm

Associate Director, Provider Marketing

Tampa, FL · Remote

$38K - $52K/yr

We are seeking a full-time, remote Associate Director of Provider Marketing. The Associate Director ... Input all sales and account information into Salesforce (or similar company sponsored CRM program ...

paradigm

Associate Director, Provider Marketing

Tampa, FL · Remote

$38K - $52K/yr

We are seeking a full-time, remote Associate Director of Provider Marketing. The Associate Director ... Input all sales and account information into Salesforce (or similar company sponsored CRM program ...

Humana

Technical FinOps Analyst

Tampa, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Implement and manage programs that assign cloud costs to business units or projects * Budgeting ... Limited Geography Remote - This is a remote position but located within a specific geography. Must ...

New

Humana

Technical FinOps Analyst

Tampa, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Implement and manage programs that assign cloud costs to business units or projects * Budgeting ... Limited Geography Remote - This is a remote position but located within a specific geography. Must ...

New

Humana

Technical FinOps Analyst

Tampa, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Implement and manage programs that assign cloud costs to business units or projects * Budgeting ... Limited Geography Remote - This is a remote position but located within a specific geography. Must ...

New

Fintech

Account Executive

Tampa, FL · Remote

Develop and manage a robust pipeline of qualified leads through outbound prospecting, marketing ... Associate's Degree * Strong relationship-building skills required * Sales experience preferred ...

New

Naviga

Outside Sales Manager (Remote)

Tampa, FL · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

... technical expertise. The Opportunity This Outside Sales Manager role offers the opportunity to ... Manage assigned accounts within the territory by executing sales plans, account strategies ...

Naviga

Outside Sales Manager (Remote)

Tampa, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

... technical expertise. The Opportunity This Outside Sales Manager role offers the opportunity to ... Manage assigned accounts within the territory by executing sales plans, account strategies ...

KEYENCE

Field Application Engineer '27

Tampa, FL · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ... Bachelor's degree (or Associate's and 4+ years military experience) * Strong work ethic and a ...

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Showing results 21-40

All JobsTechnical Account Associate JobsRemote Technical Account Manager Associate JobsRemote Technical Account Manager Associate Jobs in Ruskin, FL

Remote Technical Account Manager Associate information

See Ruskin, FL salary details

$36.2K

$78.3K

$153.1K

How much do remote technical account manager associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote technical account manager associate in Ruskin, FL is $78,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $91,100.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

What cities near Ruskin, FL are hiring for Remote Technical Account Manager Associate jobs?

Cities near Ruskin, FL with the most Remote Technical Account Manager Associate job openings:

Remote Technical Account Manager Associate jobs near you

Account Manager - Florida metro areas

Surgical Instrument Service Co

Tampa, FL • On-site, Remote

Full-time

Posted 18 days ago

Job description

Job Type
Full-time
Description
Job Title: Account Manager
Position Summary: The Account Manager serves as the primary liaison between Surgical Instrument Service (SIS) and assigned healthcare facilities. This role is responsible for building strong customer relationships, coordinating repair and service activities, delivering education and consultative support, and identifying opportunities to improve customer outcomes and further expand SIS services.
Essential Job Functions:
Customer Relationship
  • Develop and maintain strong professional relationships with hospital personnel, including SPD, OR, Endoscopy, Materials Management, and clinical leadership Communicate to SIS about what the customer needs
  • Communicate to SIS about what the customer needs
  • Communicate to the Customer about what SIS needs from them to facilitate support
  • Lead and direct conversations to gain targeted outcomes in training, education and in services
  • Have an "improvement" mindset- always look for opportunities to help customer/company improve outcomes
  • Set and maintain expectations related to repairs, services, loaner equipment, and equipment sales
  • Provide feedback on contract performance and service utilization to identify mutual business opportunities during regular business reviews

Service Coordination & Operational Support
  • Coordinate repair pickups, deliveries, loaner equipment, and related logistics for assigned accounts.
  • Coordinate on-site repair visits
  • Manage customer expectations regarding repair timelines, order status, loaner availability, and service capabilities
  • Advocate for the customer with internal SIS team
  • Accurately complete and submit all repair orders, shipping documentation, sales requests, and customer forms in accordance with company procedures
  • Utilize SISCOMS and related systems to track repairs, manage loaner requests, review reports, monitor order statuses, and maintain customer records
  • Follow all established procedures for rush repairs, priority requests, approvals, and customer-specific requirements
  • Ensure accurate proof of delivery documentation and digital signature collection

Customer Education
  • Provide formal and informal in-service education regarding proper device care, handling, inspection, testing, and transportation practices
  • Educate customers on SIS repair processes, turnaround times, repair categories, and service offerings.
  • Utilize repair trend data, Failure Trend Reports (FTR), device history reports, and customer reporting tools to identify opportunities to reduce repair frequency and severity
  • Coordinate and support onsite specialty services including chamber cleaning, rolling stock repair, OR table cleaning, and related operational services
  • Maintain and develop knowledge of surgical instruments, medical terminology, surgical specialties, and perioperative workflows. A comprehensive understanding of the modalities we service (flex, rigid, power, stainless, lap)

Business Development & Account Growth
  • Support solution-based sales efforts by identifying customer pain points and recommending appropriate services or programs
  • Participate in customer business reviews to evaluate service utilization, operational performance, and growth opportunities
  • Collaborate with leadership and internal teams regarding market trends, customer feedback, and operational improvement opportunities

Internal Communication
  • Clear, complete, and timely submission of all paperwork
  • Provide Home Office staff with all required information in a timely manner
  • Work closely with sales leaders and operations to monitor and improve customer experience, including providing regular status updates and client overviews
  • Maintain credentialing as needed for customer access (HealthTrust, Green Security, Symplr, etc)

Capabilities:
Communication & Professional Standards
  • Communicate clearly, professionally, and promptly with customers, coworkers, leadership, and support departments
  • Maintain organized customer records, communication history, and documentation
  • Exercise sound judgment while balancing customer requests with company capabilities and operational priorities
  • Demonstrate professionalism, accountability, and reliability in all interactions and responsibilities
  • Maintain a professional appearance and demeanor while representing SIS in healthcare facilities

Professional Development
  • Participate in ongoing training and self-development related to surgical devices, repair processes, customer service, and healthcare operations
  • Stay informed on industry trends, best practices, and SIS service capabilities
  • Collaborate with education teams and leadership to strengthen technical and consultative skills

Requirements
  • Have a reliable vehicle to drive to and from hospitals and local shipping facilities
  • Work independent of direct supervision and be a proactive self-starter
  • Have excellent communication and interpersonal skills
  • Possess the ability, commitment and ambition to assume increased responsibility
  • Be proficient with computer, tablet, and smartphone technology
  • Be able to occasionally lift and carry up to 20 pounds

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