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Remote Technical Account Manager Associate Jobs in Miami, FL

Infosight, Inc.

Technical Account Manager

Miami Lakes, FL · Remote

$65K - $85K/yr

Technical Account Manager (TAM) Compensation: Base $65 to 85K with an annual OTE of $130K to $150K About InfoSight Inc.: InfoSight Inc. is a leading provider of cybersecurity solutions. We specialize ...

Infosight, Inc.

Technical Account Manager

Miami Lakes, FL · Remote

$65K - $85K/yr

Technical Account Manager (TAM) Compensation: Base $65 to 85K with an annual OTE of $130K to $150K About InfoSight Inc.: InfoSight Inc. is a leading provider of cybersecurity solutions. We specialize ...

EASYVISTA

Technical Account Manager

Miami, FL · On-site +1

As an EasyVista Technical Account Manager, you will be involved in all aspects of the post-sales customer journey. You will play a key role in helping us radically improve the service experience as ...

NationsBenefits

Associate Account Manager

Plantation, FL · On-site +1

$122K - $127K/yr

Open to remote & onsite/hybrid in Plantation, FL Primary Responsibilities: 1. Client Account ... Act as a liaison between Client Services and technical teams to communicate requirements ...

NationsBenefits, LLC

Account Manager

Plantation, FL · On-site +1

Open to remote & onsite in Plantation, FL Primary Responsibilities: 1. Client Account Management ... Act as a liaison between Client Services and technical teams to communicate requirements ...

NationsBenefits

Account Manager

Plantation, FL · On-site +1

Open to remote & onsite in Plantation, FL Primary Responsibilities: 1. Client Account Management ... Act as a liaison between Client Services and technical teams to communicate requirements ...

Exodigo

Enterprise Account Manager

Miami, FL · Remote

Manage and grow a portfolio of enterprise accounts, ensuring high customer satisfaction and ... technical and business functions * Comfortable working in a remote, high-growth environment

Exodigo

Enterprise Account Manager

Miami, FL · On-site +1

$140K - $160K/yr

Manage and grow a portfolio of enterprise accounts, ensuring high customer satisfaction and ... technical and business functions * Comfortable working in a remote, high-growth environment

Westlake Financial

Dealer Account Manager

Miami, FL · On-site +1

We invite you to learn more about the position, please visit Dealer Account Manager Remote - on the road Our Dealer Account Managers are individuals with the vision and dedication needed to assist ...

The Hankey Group

Dealer Account Manager

Miami, FL · Remote

We invite you to learn more about the position, please visit Dealer Account Manager Remote - on the road Our Dealer Account Managers are individuals with the vision and dedication needed to assist ...

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All JobsTechnical Account Associate JobsRemote Technical Account Manager Associate JobsRemote Technical Account Manager Associate Jobs in Miami, FL

Remote Technical Account Manager Associate information

See Miami, FL salary details

$38.3K

$82.7K

$161.6K

How much do remote technical account manager associate jobs pay per year?

As of Aug 29, 2026, the average yearly pay for remote technical account manager associate in Miami, FL is $82,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $96,100.00 per year, depending on experience, location, and employer.

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

What are the most commonly searched types of Remote Technical Account Manager jobs in Miami, FL?

The most popular types of Remote Technical Account Manager jobs in Miami, FL are:

What cities near Miami, FL are hiring for Remote Technical Account Manager Associate jobs?

Cities near Miami, FL with the most Remote Technical Account Manager Associate job openings:

Remote Technical Account Manager Associate jobs near you

Technical Account Manager

Miami Lakes, FL • Remote

Infosight, Inc.
See more jobs at Infosight, Inc.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

Technical Account Manager (TAM)
Compensation: Base $65 to 85K with an annual OTE of $130K to $150K
About InfoSight Inc.:
InfoSight Inc. is a leading provider of cybersecurity solutions. We specialize in helping organizations protect their critical assets and data. We deliver comprehensive services that address the challenges of today's complex security landscape.
Position Overview:
The Technical Account Manager (TAM) at InfoSight Inc. will act as a trusted advisor and primary point of contact for our clients, bridging the gap between technical teams and customers. The TAM will provide strategic technical guidance, support, and training, ensuring our clients maximize the value of our products and services.
Key Responsibilities:
●     Prospecting: Daily use of cadences, including cold calling, emailing, and LinkedIn Sales Navigator.  Responsible for weekly and monthly KPIs.
●     Training: Educate customers on how to use our products and services effectively to meet their needs.
●     Customer Relationship Management: Build and maintain strong relationships with customers, manage renewals, and identify opportunities for upselling services.
●     Product Knowledge: Understand customers' workflows, setups, and goals to help them optimize the use of InfoSight's products.
●     Sales Support: Collaborate with sales teams to refine the sales process, offering technical advice on product features.
●     Technical Guidance: Deliver strategic guidance to customers, helping them achieve the maximum benefit from InfoSight's offerings.
●     Problem Solving: Proactively identify and address technical challenges before they become major issues.
●     Training Recommendations: Suggest appropriate training for customers or provide direct training when applicable.
Skills and Competencies:
●     Minimum 2 years’ experience working for an MSP/MSSP, SOCaaS or other IT Service provider.
●     Minimum of 1 year of experience in account management, inside sales, pre-sales support or business development with proven verifiable experience.
●     Working knowledge of MS Azure/M365, Windows-based Networks, Firewalls, Network Devices, MSSP operations and Cybersecurity Assessments.
●     An understanding of Risk Management and Regulatory Compliance principles.
●     Working knowledge of Microsoft Office Solutions, Salesforce and Salesloft helpful.
●     Strong communication skills with the ability to engage in diplomatic and goal-focused conversations with clients.
●     High emotional intelligence and empathy.
●     Proficiency in monitoring customer activity, documentation and attention to details.
Why Join InfoSight Inc.:
Join a dynamic team where you can grow your skills and make a real impact in the cybersecurity field. InfoSight Inc. offers a collaborative environment, professional growth opportunities, and the chance to work on the cutting edge of cybersecurity technology.

This is a remote position.