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Remote Technical Account Manager Associate Jobs in Ohio

Michelman

Account Manager - Coatings

Cincinnati, OH · On-site +1

Maintain professional and technical knowledge by reviewing professional publications, establishing ... Able to perform job duties at remote locations such as industrial sites, chemical facilities ...

Kurita America Inc.

Senior Account Manager

Akron, OH · On-site +1

$90/hr

Senior Account Manager Territory: Eastern Ohio (Field based) Travel within Territory: 80-100 ... Technical Degree or CWT Preferred * Minimum 2 Years Sales or Technical Experience * "In-House ...

Huntington

Insurance Surety Account Manager

Columbus, OH · On-site +1

... technical expertise.It requires a thorough understanding of the financial reporting and general ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

RelaDyne

Junior Account Manager

Canton, OH · Remote

$34K - $47K/yr

Remote Location Requirement: This is a remote position; however, to effectively support the ... We are seeking a motivated Junior Account Manager (JAM) to join our North America Reliability ...

Huntington

Insurance Surety Account Manager

Toledo, OH · On-site +1

... and technical expertise. It requires a thorough understanding of the financial reporting and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Insurance Surety Account Manager

Toledo, OH · On-site +1

... technical expertise.It requires a thorough understanding of the financial reporting and general ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Corning

Federal Account Manager

OH · Remote

$96K - $132K/yr

This is a remote, home-based position in the Central US region with up to 50% travel. Key Responsibilities * Manage and grow a portfolio of strategic federal accounts, meeting or exceeding sales ...

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

$65K - $75K/yr

The Installation Support Specialist provides remote technical support, diagnostics, and operational ... Utilize CRM and field systems to document issues, track resolutions, and maintain data accuracy

Arista Networks

Major Account Manager

Cleveland, OH · On-site +1

What You'll Do We are seeking a Major Account Manager to join our growing Sales organization. This ... Consequently, technical acumen and a track record of selling data center solutions is highly ...

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All JobsTechnical Account Associate JobsRemote Technical Account Manager Associate JobsRemote Technical Account Manager Associate Jobs in Ohio

Remote Technical Account Manager Associate information

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

What are the most commonly searched types of Remote Technical Account Manager jobs in Ohio?

The most popular types of Remote Technical Account Manager jobs in Ohio are:

What cities in Ohio are hiring for Remote Technical Account Manager Associate jobs?

Cities in Ohio with the most Remote Technical Account Manager Associate job openings:

Remote Technical Account Manager Associate jobs near you

Account Manager - Coatings

Michelman

Cincinnati, OH • On-site, Remote

Full-time

Re-posted 2 hours ago

Job description

General Summary
We have an exciting opportunity to join the sales team as an Account Manager for the Coatings business unit, reporting to the Regional Sales Director, Americas. In this role, you will be accountable for revenue and margin growth of your assigned territory and market segment, developing new business opportunities, and collaborating with marketing and technology teams to build a sales pipeline for future growth and product commercialization.
Primary Responsibilities
  • Develop and maintain strong customer relationships to ensure customer needs are met and to generate new business. Travel regularly to customers and industry trade shows
  • Qualify opportunities within each account based on our value proposition and engagement with key decision makers. Understand the customer's budget and the project's priority within their organization, including resource allocation and timing.
  • Develop strategies, measure effectiveness, and articulate course correction with the customer base to achieve targeted growth rates. Accountable for account growth, development of new business opportunities and maintaining high customer satisfaction
  • Partner with the Sales Director to plan and develop strategic direction of sales efforts, inventory management, invoicing, forecasting, special pricing, and volume discounts
  • Use CRM software to manage the sales pipeline and the full customer lifecycle, from prospecting and tracking interactions to follow-up's and closing the deal. This includes regular maintenance of next steps, expected close date and associated volumes.
  • Maintain professional and technical knowledge by reviewing professional publications, establishing personal network and participating in professional societies. Inform Michelman of market trends, competitive products, and pricing trends
  • Perform related duties as assigned or as the situation dictates
Critical Competencies, Knowledge, Skills, and Abilities
  • Consistently models High-Performing Behaviors, including accountability, proactivity, results-orientation, and effective collaboration
  • Excellent presentation, written and oral communication skills, along with strong project management and organizational skills to manage and win new business opportunities over a 12-24 month sales cycle
  • Ability to negotiate effectively and influence stakeholders to achieve win-win outcomes
  • Takes initiative to learn, grow, and unlock potential - both personally and in others
  • Anticipates challenges, adapts quickly, and drives continuous improvement
  • Ability to develop and implement sales plans that align with business goals
  • Understanding of market trends, customer needs, and product offerings to position solutions effectively
  • Ability to build, maintain, and grow relationships with clients to drive satisfaction and loyalty
Education and Experience
  • Bachelor's degree in a science field such as Chemistry, Chemical Engineering or Materials Science preferred
  • 5+ years of specialty chemical sales experience
  • Deep understanding of formulated coating performance requirements, surface modification technology, as well as application techniques.
  • Experience in web-based converting
  • Strong knowledge of the market and industry contacts
  • Familiarity with a formalized sales process, such as Miller-Heiman
  • Experience with a Value Pricing approach to secure the best prices for our products
  • Experience using a variety of systems to manage the territory, including SalesForce, sales forecasting software, Concur, UKG, PowerBI, the Microsoft suite of products, among others
Other
  • Able to travel up to 50% of the time by car or plane to visit regional base of customers
  • Able to perform job duties at remote locations such as industrial sites, chemical facilities, customer centers, and other locations
Work Hours
Michelman's standard work hours for this role are Monday - Friday from 8 am - 5 pm EST. This role could require you to work outside those hours from time to time.
Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not construed to be an exhaustive list of responsibilities, duties, and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
About Michelman
Michelman is a global developer and manufacturer of environmentally friendly advanced materials for industry, offering solutions for the coatings, printing & packaging, and fibers & composites markets. The company's surface modifiers, additives, and polymers are used by leading manufacturers around the world to enhance performance attributes and add value in applications including wood and floor care products, metal and industrial coatings, paints, varnishes, inks, fibers, and composites. Michelman is also well-known as an innovator in the development of barrier and functional coatings, as well as digital printing press primers that are used in the production of consumer and industrial packaging and paper products, labels, and commercially printed materials. Michelman serves its customers with production facilities in North America, Europe, and Asia, product development and technical service centers in several major global markets, and a worldwide team of highly trained business development personnel.
No phone calls, please. Michelman does not hire individuals who use tobacco products. All candidates will receive a drug test prior to beginning employment which will include a test for tobacco products.
For more information about Michelman, please visit https://www.michelman.com/.
It is Michelman, Inc. policy to seek and employ qualified persons in all jobs in a manner which will ensure equal employment opportunity as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, religion, national origin, age, sexual orientation or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Michelman is an Equal Opportunity Employer Minorities/Females/Disabled/Veterans
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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