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Remote Technical Account Manager Associate Jobs in Ohio

Qualys

Technical Account Manager

Columbus, OH · Remote

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales ... Able to travel throughout sales territory(Midwest / central states) #LI-Remote Qualys is an Equal ...

Qualys

Technical Account Manager

Columbus, OH · Remote

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales ... Remote Qualys is an Equal Opportunity Employer, please see our EEO policy.

Formerra

Coordinate closely with regional sales teams as well as collaborating with the technical area as ... Remote

Matrix Technologies, Inc

Account Manager

Maumee, OH · On-site +1

$82K - $113K/yr

This is a hybrid or remote role. The position is salaried. The Account Manager is responsible for ... Bachelor of Science in engineering, related technical discipline, or a business/engineering hybrid ...

Matrix Technologies

Account Manager

Maumee, OH · On-site +1

This is a hybrid or remote role. The position is salaried. The Account Manager is responsible for ... Bachelor of Science in engineering, related technical discipline, or a business/engineering hybrid ...

Knorr-Bremse

Account Manager 2, Specialty OE

Avon, OH · Remote

Remote Want to help shape tomorrow? At Bendix, we set the standard with advanced dynamic solutions ... Monitor sales order process and provide strong technical support on complex orders. * Possess a ...

Arrow Electronics, Inc.

Account Manager II

OH · Remote

$84.30K - $100.10K/yr

Collaborates with Sales, Marketing, Channel, and Technical teams to share, develop and build global ... Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

One Source Technology LLC

Account Manager

Cleveland, OH · On-site +1

$50K - $75K/yr

The Account Manager is responsible for managing a portfolio of clients and is responsible for ... In a remote setting, the employee is responsible for maintaining a safe and secure work environment ...

APR

Commercial Lines Account Manager

Columbus, OH · On-site +1

$70K - $80K/yr

Columbus, Ohio | Hybrid (willing to consider fully remote for the right candidate) Job Overview ... enhance technical knowledge and capabilities. Qualifications: * A minimum of 5-7 years of ...

ABB

OEM Account Manager

OH · On-site +1

The work model for this role can be remote in the United States. Your role and responsibilities ... Associate's Degree in Engineering (Electrical Preferred) and 10+ years of experience working in ...

Arista Networks

Account Manager

Columbus, OH · On-site +1

As their champion you will align Arista's technical resources to achieve your customer's business ... As an Account Manager you will act as a trusted advisor and implement sales strategies to exceed ...

Arista Networks

Account Manager

Cleveland, OH · On-site +1

As their champion you will align Arista's technical resources to achieve your customer's business ... As an Account Manager you will act as a trusted advisor and implement sales strategies to exceed ...

IQVIA

Account Manager

Cleveland, OH · On-site +1

$53.70K - $134.20K/yr

Our Account Managers' primary focus is on retaining and growing our current clients through a ... technical stakeholders. * Stay current with modern digital marketing trends and drive the ...

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Remote Technical Account Manager Associate information

What are the key skills and qualifications needed to thrive as a Remote Technical Account Manager Associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

How does a Remote Technical Account Manager Associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What is a Remote Technical Account Manager Associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

What are the most commonly searched types of Remote Technical Account Manager jobs in Ohio? The most popular types of Remote Technical Account Manager jobs in Ohio are:
What cities in Ohio are hiring for Remote Technical Account Manager Associate jobs? Cities in Ohio with the most Remote Technical Account Manager Associate job openings:
Remote Technical Account Manager Associate jobs near you
Technical Account Manager

Technical Account Manager

Qualys

Columbus, OH • Remote

Other

Posted 19 days ago

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Responsibilities:

  • Provide product and technical support for assigned accounts
  • Identify and develop potential new business opportunities
  • Convey customer requirements to Product Management, Marketing and Engineering teams
  • Provide functional and technical support to customers
  • Respond to customer questions on technical and business related issues
  • Deliver high-level and detailed sales presentations
  • Responsible for attending conferences, seminars, etc

Qualifications:

  • Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
  • Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc.
  • Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
  • Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
  • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
  • 5-7 years relevant experience
  • Bachelor degree or equivalent experience
  • Excellent written and oral communication skills
  • Able to travel throughout sales territory(Midwest / central states)

#LI-Remote

Qualys is an Equal Opportunity Employer, please see our EEO policy.

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