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Remote Technical Account Manager Associate Jobs in Missouri

You'll operate with significant autonomy in a remote-first, globally distributed organization and ... Drive technology adoption within assigned partner accounts by clearly communicating technical and ...

Our partner is looking for a Senior SEO Manager & Account Manager (with AIO Expertise) based in ... off-page, technical SEO, and AI visibility. Benefits * Fully remote working flexibility.

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... technical and non-technical audiences * Relationship-building and stakeholder management

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... technical and non-technical audiences * Relationship-building and stakeholder management

Showing results 41-60

Remote Technical Account Manager Associate information

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

What cities in Missouri are hiring for Remote Technical Account Manager Associate jobs?

Cities in Missouri with the most Remote Technical Account Manager Associate job openings:

Regional Account Manager - ACE, Southern States

Sbdinc

Louisiana, MO • On-site, Remote

$84K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Ace Hardware Regional Account Manager - Southern States

Come build your career.


It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.

The Job:

As a Regional Account Manager, you'll be part of our Ace Hardware team working as a remote employee in the Southern States Region. You'll get to:

  • Manage, lead, and set the strategic vision for all Ace Hardware locations in the Southern States (Georgia, Alabama, Mississippi, Louisiana & Tennessee) region to deliver sustainable growth.
  • Responsible for the region's Ace Hardware sales growth, profitability, listings, conversions, and market share acceleration.
  • Develop and execute strategic plans by effectively utilizing marketing programs, leveraging field resources, product training, event marketing, and outside sales activities.
  • Establish relationships with top Ace accounts and key personnel. Collaboratively call on retailers and marketing groups with local Account Managers.
  • Drive sell-through across all SBDK brands and strategic business units.
  • Provide support to Ace dealers on product knowledge, end-user work, event marketing, and merchandising.
  • Maximize digital acceleration via Salesforce, Showpad, and Business Warehouse to drive efficiencies and transformation.
  • Effectively manage budgets (T&E, Targeted Funds, Demo Tool, etc.) to drive profitability within Farm and Hardware.
  • Communicate opportunities, issues, and trends to the regional field sales team.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

  • 4-year college degree required.
  • Goal oriented, and highly driven to provide strong quarterly and annual sales results.
  • Demonstrates promotional and event success by utilizing creativity and problem-solving.
  • Apply strong product and market knowledge to drive sales and share gain.
  • Develop and execute best-in-class merchandising at branches.
  • Highly effective communicator with customers and SBDK Tools and Outdoor team personnel.
  • Understanding and knowledge of IT Business systems (Power BI & Salesforce) and Microsoft Applications (Word, Excel, PowerPoint).
  • Willingness to travel both in and out of state up to 50% of the time.
  • Ability to lift 50 lbs. or more.

The Details:

  • Competitive salary
  • Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
  • Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:

  • Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
  • Learn: Have access to a wealth of learning resources, including our digital learning portal.
  • Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
  • Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.


What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!

#LI-EH1
#LI-REMOTE

The Total Target Cash Compensation range for this position is $84,000.00 - $135,200.00
  • This is the lowest to highest total target cash compensation range we would pay for this role at the time of this posting. Total target cash compensation offered may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. This role is eligible for a sales incentive plan or commission. Therefore, the total target cash compensation range is inclusive of base salary and target variable cash compensation. Please note that salary is only one component of total rewards at Stanley Black & Decker.

  • The target cash compensation range listed in this job posting reflects the range for the primary location specified. The cash compensation range may vary for other locations.

  • The successful candidate may be eligible for annual merit increases.

  • Medical, dental, life, vision, disability, 401(k),Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

  • Discounts on Stanley Black & Decker tools and other partner programs.

We Don't Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

What You'll Also Get

Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Benefits & Perks

You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Learning & Development:
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.

Purpose-Driven Company:
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)